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TOPdesk logo

TOPdesk Pricing

topdesk.com · Service Desk · refreshed 2026-05-06
Service Desk
Quick answer

TOPdesk offers a free tier; paid plans contact sales. 3 tiers total including a free tier.

Page fetched 2026-05-09 · topdesk.com · Tier-based subscription
TOPdesk pricing page screenshot — https://www.topdesk.com/en/pricing/
Source · live pricing page on 2026-05-06

www.topdesk.com/en/pricing/

Open
Pricing
TOPdesk pricing
As of 2026-05-09 · www.topdesk.com/en/pricing/
Essential
Sales
Contact sales
Unlimited assets, tickets, and end users
Self‑Service Portal
Knowledge Base
Dashboard & Reporting
Engaged
Sales
Contact sales
All Essential features
Change Management
Contract and SLA Management
Operations Management
Excellent
Sales
Contact sales
All Engaged features
Project Management
Annual health check
AI Incident Summarization
Open live pricing pageSee agent-readiness analysis
Frequently asked
TOPdesk pricing FAQ

TOPdesk pricing starts at $51/mo per agent for the Essential plan; paid plans up to $101/mo. Billed monthly.

Yes — TOPdesk publishes a free tier. Users who only view dashboards are free.

Not currently — TOPdesk's public pricing page routes every advertised plan to a sales contact form.

xpay scored TOPdesk as sales-gated: every advertised plan routes to a sales contact form. TOPdesk's pricing page did not render numeric tier data on the scoring date. No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. All advertised paths route to a sales conversation rather than a self-serve checkout. No public API documentation URL was discovered. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Service Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for TOPdesk to compare with 3 nearest peers.

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Browse all Service Desk alternatives →
AI agent readiness
Can an AI agent buy from TOPdesk?
Not Agent-Ready Yet

23

/ 100 in xpay's Agent-Ready SaaS Index

TOPdesk scores 23/100 on xpay's Agent-Ready Index v2: partial pricing visibility.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift TOPdesk into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

Users who only view dashboards are free

Billing cycle

Monthly

Lowest paid

Sales-led

Self-serve checkout

No

Tier count

3

Pricing model

Tier-based subscription

More Service Desk alternatives
Most agent-ready

SolarWinds Service Desk

solarwinds.com
47

Deepser

deepser.com
44

Freshservice

freshworks.com
43

Mint Service Desk

mintsd.com
43

Tikit

tikit.ai
40
TOPdesk pricing summary derived from a live read of https://www.topdesk.com/en/pricing/ on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for TOPdesk.

Explore SaaS pricing across categories

25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.

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