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  1. xpay✦ Commerce

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  4. Returns and exchanges

  5. 17RETURNS Returns & Exchanges

17RETURNS Returns & Exchanges

by 17RETURNS

5.0

(4 reviews)

From $11/month. Free trial available.

Turn returns into revenue with AI-assisted, branded experiences, and competitive label rates. 17RETURNS helps brands turn returns into a more efficient and revenue-focused post-purchase experience. It reduces manual work, gives customers a branded self-service returns journey, and helps teams recover revenue through exchanges, store credit, gift card and discounted return labels. With automation, flexible retention options, and return analytics in one place, brands can manage returns while optimizing product decisions. 17RETURNS helps brands turn returns into a more efficient and revenue-focused post-purchase experience. It reduces manual work, gives customers a branded self-service returns journey, and helps teams recover revenue through exchanges, store credit, gift card and discounted return labels. With automation, flexible retention options, and return analytics in one place, brands can manage returns while optimizing product decisions. more Provide a branded self-service portal for returns and exchanges AI-assisted return rules for approvals and refund. Generate return labels across 100+ carriers with real-time rate comparison Recover revenue through exchanges, store credit, and goodwill credit Track return reasons, recovery performance, and ROI

Copy from the Shopify App Store listing, unedited.
View on Shopify
Who it’s for
General store tooling

No fit line published for this app yet.

What it costs
From $11/month. Free trial available.
How it’s supported
Not scored

No merchant reviews exist yet, so there is nothing to score.

What it does

Provide a branded self-service portal for returns and exchanges

AI-assisted return rules for approvals and refund.

Generate return labels across 100+ carriers with real-time rate comparison

Recover revenue through exchanges, store credit, and goodwill credit

Track return reasons, recovery performance, and ROI

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Pro
$11/month
You start with

Branded self-serve returns

Refunds, exchanges, cancellations

AI rules and workflows

Credit, fees, price adjustments

Carrier rates, labels and QR codes

Branded emails and localization

Max
$29/month
Adds

Advanced conditional workflows

Low-cost retention offers

Store credit retention

Guided exchange retention

Loss recovery analytics

Open API access

Listed as “From $11/month. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
From $11/month. Free trial available.
Pro

$11/month

Lowest paid plan
Branded self-serve returns
Refunds, exchanges, cancellations
AI rules and workflows
Credit, fees, price adjustments
Carrier rates, labels and QR codes
Branded emails and localization
Max

$29/month

Advanced conditional workflows
Low-cost retention offers
Store credit retention
Guided exchange retention
Loss recovery analytics
Open API access
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.
Review history
2026–2026 · 4 reviews read
Reviews per year
20264 reviews
What merchants say

5.0

4 reviews
5★100%
4★0%
3★0%
2★0%
1★0%
Developer replies
0%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 4 reviews read. Typical reviewer had used the app for 2 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 4 of 4. Open one to read it in full, with the developer's reply where there is one.

功能不错 客服回复很快

17RETURNS is a fantastic product. I highly recommend everyone give it a try—you’ll definitely achieve twice the results with half the effort.

This app is absolutely fantastic! It has a very comprehensive set of features, and the customer service is incredibly responsive. Thanks!

17RETURNS Returns & Exchanges FAQ

Answered from this app's own listing and its full review record.

The Shopify App Store lists this app as “From $11/month. Free trial available.”. It does not publish plain monthly prices we can compute against.

4 merchants have reviewed 17RETURNS Returns & Exchanges, averaging 5.0 out of 5. We hold the review history from 2026 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 4 reviews


New reviews, last 12 months

4


Developer replies

0 of 4 reviews


Typical reviewer had used it

2 months


Pricing

From $11/month. Free trial available.


On the App Store since

January 7, 2026


Review history held

2026 – 2026

Integrates with
Customer accounts

Categories
Returns and exchanges
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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Revoq ‑ EU Withdrawal Button
4.9473 reviews
xpay

The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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