AfterShip Order Tracking
by AfterShip
4.6
(1,306 reviews)
Best suited for stores using Shopify to send order tracking pages to customers, especially those already connected to Klaviyo, Gorgias, or Zendesk.
Order tracking with branded tracking page, order lookup & AI estimated delivery dates. AfterShip helps you build a branded order tracking page and send automated shipment notifications across 1,100+ carriers. A centralized dashboard and analytics reports let you monitor shipping status, on-time performance, and identify "Where Is My Order?" (WISMO) risk before it becomes a support ticket. Our AI-powered estimated delivery date widget displays on product and checkout pages to reduce purchase hesitation. Questions? Chat or email us 24/7. AfterShip helps you build a branded order tracking page and send automated shipment notifications across 1,100+ carriers. A centralized dashboard and analytics reports let you monitor shipping status, on-time performance, and identify "Where Is My Order?" (WISMO) risk before it becomes a support ticket. Our AI-powered estimated delivery date widget displays on product and checkout pages to reduce purchase hesitation. Questions? Chat or email us 24/7. more Branded tracking pages with personalized product recommendations to boost sales Automated email and SMS notifications to reduce complaints and WISMO calls Centralized shipment dashboard to track shipment status and identify exceptions AI-powered estimated delivery dates (AI EDD) to reassure anxious customers Built-in analytics to get insights into shipment status and on-time performance
Copy from the Shopify App Store listing, unedited.Order tracking
Bottom line
fulfilment cost and post-purchase experience
From $11/mo
2 tiers
79/100
Solid · from 1,326 reviews
What it does
Branded tracking pages with personalized product recommendations to boost sales
Automated email and SMS notifications to reduce complaints and WISMO calls
Centralized shipment dashboard to track shipment status and identify exceptions
AI-powered estimated delivery dates (AI EDD) to reassure anxious customers
Built-in analytics to get insights into shipment status and on-time performance
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free
Free to install
1,100+ carriers integration
Service-level tracking updates
Order tracking dashboard
Branded tracking page
Carrier estimated delivery date
Essentials
$11/month
Everything in Free, plus
Branded tracking page with your logo
Automatic carrier detection
Email & SMS notifications
Tracking dashboard with status & reports
Premium
$70/month
Everything in Essentials, plus:
Tracking page with your domain
AI-powered EDD & product recommendations
Full analytics suite
API & webhooks
Pricing
Free to install
$11/month
$70/month
79
/ 100Solid
Scored on 1,326 merchant reviews we hold for AfterShip Order Tracking, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2013–2026 · 1,326 reviews read| 2013 | 17 reviews |
|---|---|
| 2014 | 61 reviews |
| 2015 | 22 reviews |
| 2016 | 27 reviews |
| 2017 | 122 reviews |
| 2018 | 36 reviews |
| 2019 | 67 reviews |
| 2020 | 77 reviews |
| 2021 | 222 reviews |
| 2022 | 117 reviews |
| 2023 | 219 reviews |
| 2024 | 236 reviews |
| 2025 | 50 reviews |
| 2026 | 53 reviews |
What merchants say
4.6
9%
of reviews get an answer27%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 1,306. Open one to read it in full, with the developer's reply where there is one.
The app is really good, however to get this with Royal Mail you need the Premium and Enterprise plans. Sadly given the size of our store, this would make this Shopify add-on too costly to oconsider these plans. That said the app looks fab and has a lot of capability I am sure
Vibhanshu was very helpful in resolving an issue quickly that was causing our customers to increase open tickets by 20%. Overall aftership tracking has helped streamline our notification post purchase process.
The information I requested was provided in a timely manner. My questions were answered quickly.
We had an amazing experience in receiving support and assistance in setting up this app and ensuring it worked correctly, and the representative Chaitali Saha was extremely knowledgeable and competent in providing assistance.
Strong functionality, good support I even got the answers to all pending questions.
Amazing App. Great customer service. Rahul helped me with my request and he was very friendly and helpful. I greatly appreciate his help.
We were facing some concern with checkout. David was way too patient and helped us navigate through the issue.
Rahul Sharma provided fantastic support today!
AfterShip Order Tracking FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Shopify to send order tracking pages to customers, especially those already connected to Klaviyo, Gorgias, or Zendesk.
Paid plans start at $11/month, and run to $70/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
AfterShip Order Tracking's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard AfterShip Order Tracking rates 79 out of 100 — solid — read from 1,326 merchant reviews. The developer has published replies to 123 of 1,326 reviews. The score reflects what the review record shows, nothing more.
1,306 merchants have reviewed AfterShip Order Tracking, averaging 4.6 out of 5. We hold the review history from 2013 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.6 / 5 · 1,306 reviews
4.73 from 66 reviews
66 (was 82)
123 of 1,326 reviews
2 months
Free to install. Free trial available.
May 9, 2012
2013 – 2026
Categories
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