CWILL Order Tracking
by CWILL
5.0
(2,850 reviews)
Best suited for stores handling 20 to 25,000 orders monthly looking to improve post-purchase experience and reduce fulfilment costs.
Probably not for you if you're processing over 25,000 orders a month.
Formerly ParcelPanel & ParcelWILL: cut WISMOs, protect revenue, build loyalty, and drive more sales. Track orders in real time and catch shipping exceptions and stalled shipments before customers complain—cutting WISMOs, workload, and costly losses. Keep shoppers informed with automatic shipping notifications and a branded, localized tracking page with EDD that lifts satisfaction, loyalty, and repeat purchases. Turn post-purchase traffic into sales with smart upsells and AI recommendations. Make data-driven decisions with analytics on carrier performance and delivery times. Enjoy 24/7 support. Track orders in real time and catch shipping exceptions and stalled shipments before customers complain—cutting WISMOs, workload, and costly losses. Keep shoppers informed with automatic shipping notifications and a branded, localized tracking page with EDD that lifts satisfaction, loyalty, and repeat purchases. Turn post-purchase traffic into sales with smart upsells and AI recommendations. Make data-driven decisions with analytics on carrier performance and delivery times. Enjoy 24/7 support. more Sync and track your order in real time to last-mile delivery, cutting WISMOs. A branded, customizable tracking page under your own domain, building loyalty. Automatic shipping notifications on tracking events lift delivery transparency. Smart upsells & AI recommendations that turn tracking order visits into sales. One-click dropshipping mode hides Chinese origin for cross-border stores.
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many orders a month?
Essential
$11/month
≈ $0.09 per order
Free ($0/mo) will not stretch this far — it caps out on orders/month.
Next step up is Professional at $59/mo — $48 more a month.
Order tracking
Bottom line
fulfilment cost and post-purchase experience
From $11/mo
free plan available · 4 tiers · priced by orders/month
80/100
Well supported · from 2,832 reviews
What it does
Sync and track your order in real time to last-mile delivery, cutting WISMOs.
A branded, customizable tracking page under your own domain, building loyalty.
Automatic shipping notifications on tracking events lift delivery transparency.
Smart upsells & AI recommendations that turn tracking order visits into sales.
One-click dropshipping mode hides Chinese origin for cross-border stores.
Pricing
Free
$11/month
$59/month
$479/month
80
/ 100Well supported
Scored on 2,832 merchant reviews we hold for CWILL Order Tracking, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2019–2026 · 2,832 reviews read| 2019 | 1 reviews |
|---|---|
| 2020 | 16 reviews |
| 2021 | 37 reviews |
| 2022 | 139 reviews |
| 2023 | 235 reviews |
| 2024 | 635 reviews |
| 2025 | 922 reviews |
| 2026 | 847 reviews |
What merchants say
5.0
10%
of reviews get an answer12%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 2,850. Open one to read it in full, with the developer's reply where there is one.
Great customer support along with a very solid app. Been using it for 6+ months now. Almost no WISMO emails. Customers like being able to keep track of everything. Price is also very affordable.
Jessca was very helpfull and nice to conversate with her.
Zessa is very helpful in resolving my case. Thank you!
Really happy with ParcelWOO. It was easy to set up, the tracking page looks professional, and it works well with our store. A great app for keeping customers updated on their orders.
great support, very helpful and fast
good help and fast answers from cecilia
great customer support. responses are fast and the app itself is very useful for our customers.
Very friendly and helped me very quickly, much quicker than I expected.
CWILL Order Tracking FAQ
Answered from this app's own listing and its full review record.
Best suited for stores handling 20 to 25,000 orders monthly looking to improve post-purchase experience and reduce fulfilment costs. Probably not for you if you're processing over 25,000 orders a month.
There is a free plan, paid plans start at $11/month, and run to $479/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
CWILL Order Tracking's tiers are gated on orders/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard CWILL Order Tracking rates 80 out of 100 — well supported — read from 2,832 merchant reviews. The developer has published replies to 280 of 2,832 reviews. The score reflects what the review record shows, nothing more.
2,850 merchants have reviewed CWILL Order Tracking, averaging 5.0 out of 5. We hold the review history from 2019 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 2,850 reviews
4.96 from 1,222 reviews
1,222 (was 817)
280 of 2,832 reviews
2 months
Free plan available. Free trial available.
January 25, 2019
2019 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
Run a free readiness checkInstead of CWILL Order Tracking
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