by Meta
4.4
(879 reviews)
Best suited for stores using WhatsApp, which it integrates with.
The official app from Meta: Keep customers informed with timely order updates on WhatsApp Connect your Shopify store to WhatsApp in a few clicks, freeing up more time for you to focus on your business. Reach customers with timely messages that get seen! The official app from Meta gives you a direct, reliable integration built to handle any scale. How it works: At checkout, shoppers can opt in to get order updates from you on WhatsApp. Build trust by automatically keeping them in the loop at every step. Connect your Shopify store to WhatsApp in a few clicks, freeing up more time for you to focus on your business. Reach customers with timely messages that get seen! The official app from Meta gives you a direct, reliable integration built to handle any scale. How it works: At checkout, shoppers can opt in to get order updates from you on WhatsApp. Build trust by automatically keeping them in the loop at every step. more Connect your WhatsApp Business account in minutes Customize messages to match your brand, or choose from pre-built templates Improve customer satisfaction and reduce support cases Leverage WhatsApp’s interactive features to strengthen customer relationships
Copy from the Shopify App Store listing, unedited.Order tracking
Bottom line
fulfilment cost and post-purchase experience
Free to install. Additional charges may apply.
50/100
Mixed signals · from 860 reviews
What it does
Connect your WhatsApp Business account in minutes
Customize messages to match your brand, or choose from pre-built templates
Improve customer satisfaction and reduce support cases
Leverage WhatsApp’s interactive features to strengthen customer relationships
One plan, no tiers to choose between
This developer publishes a single plan (Free to install), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install. Additional charges may apply.”.
Pricing
Free to install
50
/ 100Mixed signals
Scored on 860 merchant reviews we hold for WhatsApp, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Total cost is not knowable up front
1 plan listed, but the listing notes additional charges may apply.Review history
2025–2026 · 860 reviews read| 2025 | 130 reviews |
|---|---|
| 2026 | 730 reviews |
What merchants say
4.4
10%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 879. Open one to read it in full, with the developer's reply where there is one.
exelente
they bloc my phoner number
Needs many more features - cart abandonment etc etc
WhatsApp FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using WhatsApp, which it integrates with.
The Shopify App Store lists this app as “Free to install. Additional charges may apply.”. It does not publish plain monthly prices we can compute against.
On our scorecard WhatsApp rates 50 out of 100 — mixed signals — read from 860 merchant reviews. The developer has published replies to 85 of 860 reviews. The score reflects what the review record shows, nothing more.
879 merchants have reviewed WhatsApp, averaging 4.4 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.4 / 5 · 879 reviews
4.34 from 860 reviews
860
85 of 860 reviews
1 months
Free to install. Additional charges may apply.
July 11, 2025
2025 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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