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Shopify apps
Returns and exchanges
Atomic Returns
Atomic Returns
by Atomic Returns
5.0
(12 reviews)
Best suited for stores using DHL Deutschland, Shippo and ShipStation, which it integrates with and from $10/mo.
Precision policies and automations to pinpoint your efforts. Work smarter. No-hassle return policies are an effective conversion tool, but can be wildly expensive. Atomic Returns makes it easy to carefully control WHO, WHAT, WHEN and WHERE, so that you’re providing the right benefit for the right product, customer at the right time. Combine that with our automation engine and you can ensure you’re focusing your returns program efforts where it matters most. Measure policy changes with detailed reports. Be smarter and save time: a powerful combination. No-hassle return policies are an effective conversion tool, but can be wildly expensive. Atomic Returns makes it easy to carefully control WHO, WHAT, WHEN and WHERE, so that you’re providing the right benefit for the right product, customer at the right time. Combine that with our automation engine and you can ensure you’re focusing your returns program efforts where it matters most. Measure policy changes with detailed reports. Be smarter and save time: a powerful combination. more Escape one-size-fits-all with policies carefully fit around your product groups Automate around any combo of request attributes: product, order, customer, etc. Tap into a robust capabilities: bundles, holidays, donations, repairs, gifts Showcase your brand by accepting returns in your storefront with your theme Enjoy affordable pricing, whether you process a few or thousands
Copy from the Shopify App Store listing, unedited.Returns and exchanges
Bottom line
fulfilment cost and post-purchase experience
From $10/mo
4 tiers
30/100
Limited evidence · from 12 reviews
What it does
Escape one-size-fits-all with policies carefully fit around your product groups
Automate around any combo of request attributes: product, order, customer, etc.
Tap into a robust capabilities: bundles, holidays, donations, repairs, gifts
Showcase your brand by accepting returns in your storefront with your theme
Enjoy affordable pricing, whether you process a few or thousands
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Starter
$10/month
Click "See all pricing options" below.
Professional
$30/month
Plus
$70/month
Enterprise
$2,400/year
Custom plans high volumes
Pricing
$10/month
$30/month
$70/month
$2,400/year
30
/ 100Limited evidence
Scored on 12 merchant reviews we hold for Atomic Returns, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2020–2023 · 12 reviews read| 2020 | 6 reviews |
|---|---|
| 2021 | 3 reviews |
| 2022 | 1 reviews |
| 2023 | 2 reviews |
What merchants say
5.0
0%
of reviews get an answer17%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 12. Open one to read it in full, with the developer's reply where there is one.
Atomic Returns has been great. They are always super responsive and open to feedback. Their customer support has been great. The app itself is easy to navigate and intuitive.
Always very quick and helpful customer service! Can't see us switching to another app for returns any time soon (if ever!)
Amazing team and app. We have been using Atomic for years starting when they had just launched. Continuously updating the app and always open to feedback.
After vetting and testing many different return platforms, Atomic returns really stood out. The setup process is very easy and the support team is there every step of the way if any assistance is needed. Highly recommend!
The support team is amazing! They are always prompt to answer and have made many changes at our request to help make it easier for us and our customers to navigate through the return process. I really appreciate their willingness to quickly address any problems we are having.
We added the Cricket Returns tool about 6 months ago and have not been disappointed. This tool makes returns processing very easy and efficient. The Cricket team has been great helping us fix any issues and are continuously improving the tool. We highly recommend Cricket Returns.
This app has been great. The customer service is excellent and very quick to respond! I know they are working on ways to improve the app everyday and just yesterday released an update where you can multiple returns on a order. I will be very very excited when they come out with the exchange linkage to shopify. Highly recommend this app!!
As a company looking to build efficiencies and scalability, Cricket has significantly reduced our manual CX and Operations workload by automating the returns process, aggregating returns data and providing an on brand, seamless customer experience. The platform enables us to be more strategic with our returns by providing visibility to areas that require attention, and facilitates a fast response. The Cricket team is prompt to respond and supportive of our company's initiatives and needs.
Atomic Returns FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using DHL Deutschland, Shippo and ShipStation, which it integrates with and from $10/mo.
Paid plans start at $10/month, and run to $200/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Atomic Returns's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Atomic Returns rates 30 out of 100 — limited evidence — read from 12 merchant reviews. The developer has published replies to 0 of 12 reviews. The score reflects what the review record shows, nothing more.
12 merchants have reviewed Atomic Returns, averaging 5.0 out of 5. We hold the review history from 2020 to 2023, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 12 reviews
0
0 of 12 reviews
6 months
From $10/month. Free trial available.
September 5, 2019
2020 – 2023
Categories
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