Prabha was excellent in walking me through every step in synchronise the tik tok and shopify shops

Cannot open the app, I keep getting an error message about enabling 3rd party cookies but the settings on Chrome are correct! Cannot open on Safari either!!! I expect to be able easily use an app that I pay for.

Our Aftership Feed for TikTok disconnected and we had over 100 orders that did not sync to our store. Aftership had us provide a spreadsheet with the order details and in less than 24 hours they had uploaded all of orders into Aftership and that allowed us to sync them to our store and get them shipped out on time. Amazing customer service.

since installing a week ago i've had to reach out to support 3 times. the first time i was left on read for a brief moment but another support member came eventually (not a great first impression though). second time it took them an hour to basically say "its seems fine, let us know if it happens again".... entirely unhelpful. the third time (today), i've been left on read for over an hour. i even wrote another message asking whats up and was still left on read (there are read receipts). good luck getting real support from them. going to switch back to quick sync app. update: their response says i was contacted via email which almost seems like theyre trying to imply i was responded to in a timely manner but missed it?? their email was sent after i complained.

they are quick to respond super helpfull and app is becoming a very powerful tool!!!!

Great support, answered everything that I needed to question.

Jai, from the support team, was really helpful!