We had a backend JavaScript issue, and the AOV team was quick to help. Once we shared the details, they promptly identified the problem and provided the right solution. A big thank you to Susan and the entire AOV team for the outstanding support and smooth experience!

Great app for creating milestone offers and motivating customers to add more items to their cart. Easy to set up and customize. A special thanks to Jasmine for her prompt and professional support. She was incredibly helpful throughout the setup and customization process. Highly recommended!

The functionality works well, you can customize the offers to your liking even with the free plan. I had a few tweaks to make and the dev team had them changed within 2 minutes! I really love the execution of the app itself and the effort the support team gives. This has definitely increased my Checkout Initiation by at least 40%

Easy to set up and works well for creating upsell and BOGO campaigns. The support team is responsive and helpful whenever we have questions. A solid app for stores looking to increase AOV.

We've used this app 2 times now for specific campaigns, without issues. There can be some tweaks or small improvements, but overall good experience. Customer service is really fast and helpful, and is flexible when you have personal request. We'll be using it again in the future!

I have been really impressed with AOV.ai so far. The app is powerful, easy to work with, and gives you a lot of control over offers, gifts, widgets, and promotion features. What really stood out though was the support team. Thea and Susan were both incredibly helpful, quick to respond, and happy to make small changes so the app matched the look and feel of my Shopify store. They helped enable features, match the theme colours, adjust badges, check the side cart gift setup, and look into custom styling so everything felt more aligned with my brand. For a small business, that kind of hands on support makes a huge difference. It feels like the team genuinely wants the app to work well for your store, not just install and leave you to figure it out. Great app, great support, and definitely worth trying if you want to increase AOV with gifts, offers, and upsells.

Annie was great with support and helped to quickly resolve our issue with the widget via custom coding. thank you!

The customer service is the best. This is the second time I had to contact customer service for support. Both times the customer service experiences are excellent. Susan helps me to solve my problems, and showed me the steps one by one with clear instructions. Highly recommend using AOV.ai app to anyone.