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BIK Instagram, Whatsapp, Email
BIK Instagram, Whatsapp, Email
by Manifest AI
4.9
(137 reviews)
Best suited for stores using Instagram and Whatsapp, which it integrates with.
Unify your marketing & Support on Whatsapp, Email, Instagram & SMS BIK enables 2 way communication on your revenue generating flows like Abandoned cart recovery, upsell, cross sell, welcome, web store event triggers. With every event that's happening on your shopify store, you can enable conversational messaging to your consumers resulting into higher AOV, conversion & purchases. 1. Build your own journey, resulting into higher Abandoned recovery rates. 2. Dedicated growth strategy manager from BIK to strategise more than 30+ revenue generating flows. BIK enables 2 way communication on your revenue generating flows like Abandoned cart recovery, upsell, cross sell, welcome, web store event triggers. With every event that's happening on your shopify store, you can enable conversational messaging to your consumers resulting into higher AOV, conversion & purchases. 1. Build your own journey, resulting into higher Abandoned recovery rates. 2. Dedicated growth strategy manager from BIK to strategise more than 30+ revenue generating flows. more Marketing Campaigns & automations - Whatsapp, Instagram, Email, SMS Advanced Chatbot & Journeys - Whatsapp & Instagram. Customer service suite - Inbox, Messenger, Instagram, Whatsapp, SMS, Email Instagram AI - Comment to DM, End to End purchase on Instagram Gamification - Spin the Wheel, Back in stock, Price Drop notifiers.
Copy from the Shopify App Store listing, unedited.Email marketing
Top line
conversion rate and average order value
Free to install. Additional charges may apply.
27/100
Limited evidence · from 129 reviews
What it does
Marketing Campaigns & automations - Whatsapp, Instagram, Email, SMS
Advanced Chatbot & Journeys - Whatsapp & Instagram.
Customer service suite - Inbox, Messenger, Instagram, Whatsapp, SMS, Email
Instagram AI - Comment to DM, End to End purchase on Instagram
Gamification - Spin the Wheel, Back in stock, Price Drop notifiers.
One plan, no tiers to choose between
This developer publishes a single plan (Free to install), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install. Additional charges may apply.”.
Pricing
Free to install
27
/ 100Limited evidence
Scored on 129 merchant reviews we hold for BIK Instagram, Whatsapp, Email, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.50, 0.37 stars below the lifetime average of 4.87. Worth reading the newest reviews before installing.Total cost is not knowable up front
1 plan listed, but the listing notes additional charges may apply.Review history
2023–2026 · 129 reviews read| 2023 | 10 reviews |
|---|---|
| 2024 | 62 reviews |
| 2025 | 49 reviews |
| 2026 | 8 reviews |
What merchants say
4.9
0%
of reviews get an answer12%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 137. Open one to read it in full, with the developer's reply where there is one.
We’ve had a great experience with BIK as a platform. The journey builder is intuitive and makes it easy to create and optimize customer journeys across different use cases. We’ve also been able to build custom solutions using external APIs and other integrations, which has added a lot of flexibility. Overall, BIK is a powerful and easy-to-use platform, backed by a responsive support team.
BIK has been extremely helpful in Customer engagements. The integration was seamless and provided an excellent experience to us and to the customers. The Analytics sections also provide a detailed insights and visibility into what's working and what's not working. It has also helped our agents to be more organized and reduced FRT & AHT.
Vidushi was a good onboarding manager, she ensured all flows were configured well. However tickets post onboarding take a lot of follow-up for resolution. Otherwise the tool is useful.
BIK delivers where it matters! WhatsApp broadcasts with their features have made our campaigns more efficient. The event-level data gives us real visibility into what's working and what's not. The helpdesk is clean, easy to operate, and the AI layer handles routine queries without needing manual intervention. Team support has been consistently quick and communicative. No unnecessary escalations, no long wait times. They listen, respond, and fix. Simple!
Great team, great app. Overall excellent product and team to work with!
Absolutely horrible experience with our Brand Nutrispray. - They take 3 months advance, since they know their customer support and onboarding is horrible. Brand cannot get this money back. - Their onboarding team is horrible - Took 2 weeks and still couldnt onboard our journey messages - The marketing promises made by Mr Prem Kisan were all false. We said the 1 thing important to us was customer support and Onboarding support. They put a largely incompetent team that would setup calls after work hours - They seem to be understaffed. We requested Twice for a change in Support manager, unfortunately no one was allocated. DONOT GO TO BIK. Its a complete loss of your 3 month amount.
BIK Instagram, Whatsapp, Email FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Instagram and Whatsapp, which it integrates with.
The Shopify App Store lists this app as “Free to install. Additional charges may apply.”. It does not publish plain monthly prices we can compute against.
On our scorecard BIK Instagram, Whatsapp, Email rates 27 out of 100 — limited evidence — read from 129 merchant reviews. The developer has published replies to 0 of 129 reviews. The score reflects what the review record shows, nothing more.
137 merchants have reviewed BIK Instagram, Whatsapp, Email, averaging 4.9 out of 5. We hold the review history from 2023 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 137 reviews
4.50 from 8 reviews
8 (was 67)
0 of 129 reviews
3 months
Free to install. Additional charges may apply.
May 9, 2023
2023 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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