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Bob Go smart shipping solution
Bob Go smart shipping solution
by Bob Group (Pty) Ltd
4.6
(21 reviews)
Best suited for stores shipping orders through Fastway, Pargo, RAM, SkyNet or The Courier Guy, looking to optimize fulfilment costs and post-purchase tracking.
Bob Go (formerly uAfrica) is a smart shipping and order management solution. Bob Go simplifies shipping for ecommerce businesses by automating and streamlining fulfilment. Connect with 10 courier partners and growing, including The Courier Guy, Pargo, RAM, SkyNet, and Internet Express. Compare rates, generate labels, send tracking notifications, and customise workflows with tools like the address book and rule engine. Save time, reduce errors, and deliver a smoother customer experience with Bob Go. Bob Go simplifies shipping for ecommerce businesses by automating and streamlining fulfilment. Connect with 10 courier partners and growing, including The Courier Guy, Pargo, RAM, SkyNet, and Internet Express. Compare rates, generate labels, send tracking notifications, and customise workflows with tools like the address book and rule engine. Save time, reduce errors, and deliver a smoother customer experience with Bob Go. more Deliver anywhere in South Africa and get rates from multiple delivery partners. Generate automated waybills and send collection requests with one click. Keep customers updated with customisable tracking notification emails.
Copy from the Shopify App Store listing, unedited.Shipping
Bottom line
fulfilment cost and post-purchase experience
From $15.22/mo
3 tiers
29/100
Limited evidence · from 21 reviews
What it does
Deliver anywhere in South Africa and get rates from multiple delivery partners.
Generate automated waybills and send collection requests with one click.
Keep customers updated with customisable tracking notification emails.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Pay as you go
Free to install
No monthly subscription fees.
Only pay for the shipments you send.
Access all Bob Go couriers.
Basic tracking and email notifications.
Starter
$15.22/month
R249 per month, excl. VAT.
Discounted rates*.
10 delivery partners.
3 sales channels.
Up to 4 users.
Shipping agent role.
Advanced
$45.60/month
R749 per month, excl. VAT.
Everything in Starter, plus
5 sales channels.
Up to 5 users.
Zebra sticker waybills.
Premium
$121.71/month
R1999+ per month, excl. VAT.
Everything in Advanced, plus
10 sales channels.
Up to 10 users.
Order packing control.
Pricing
Free to install
$15.22/month
$45.60/month
$121.71/month
29
/ 100Limited evidence
Scored on 21 merchant reviews we hold for Bob Go smart shipping solution, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2018–2023 · 21 reviews read| 2018 | 1 reviews |
|---|---|
| 2020 | 2 reviews |
| 2021 | 16 reviews |
| 2022 | 1 reviews |
| 2023 | 1 reviews |
What merchants say
4.6
5%
of reviews get an answer67%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 21. Open one to read it in full, with the developer's reply where there is one.
Pros - User friendly and hugely convenient - Good set of couriers - Good customer support - No major glitches so far - Mostly fair pricing Con - Extremely high pricing for having more than 1 shipping location.
No accountability, we get pushed from uafrica to courier and both blame the other, if you are going to have companies that do your deliveries you need to be accountable.
I wouldn't be able to run my business without Uafrica. Selling many small value items without integration and without waybills being automatically filled in with my customers delivery addresses would take way too much time to make my business feasible. Courier rates feeding through to my customers on the front end allow me to give the correct price to my customers depending on where they live. Because Uafrica are affiliated to a number of South African couriers, you have the option to choose the best priced courier for a specific route, potentially saving you money. I can't wait for international couriering to be offered so I can sell to other countries using their fulfilment - that might be the game changer for South African online stores. Their support is very helpful. One thing to remember is that Uafrica are a conduit that connects you to the courier without needing an account with the courier directly. They are not the courier. You pay Uafrica and nobody else. Being a client of Uafrica is like having potentially 3 to 5 different courier company accounts, depending on the destination of your packages. They will connect with the courier company directly if there are any issues but it will be faster to take up any issues directly with the courier first. I am very pleased with Uafrica and have no problem with referring people who want to run an online store and want to free up time to actually run their business and not worry and hassle with courier pricing and filling out of waybills either manually or electronically. There might be teething issues that you need to iron out when first integrating the app, but give it some time, you won't regret it. Super chuffed
If you are on a Basic Shopify plan, the integration between Shopify & Uafrica is amazing, it's easy and simple and saves you from purchasing the more expensive plan as it allows you to save time when booking a courier to collect parcels - your addtional cost though is printing waybills unless you have the stickers/trackers provided by someone like the The Courier Guy. They are also able to offer you better pricing for courier charges due to large volumes. That's your 2 stars. The bad part is the courier companies they have chosen to align themselves with, where the service is pathetic and some do not take resonsibility in an event where your parcel goes missing, stolen or gets lost in order for you to see which companies provide LIMITED liability cover, you have to read their policies etc on their website. In other words, if ANYTHING goes wrong Uafrica takes no responsibility and neither do the courier companies who do not provide you with this limited liability cover. Think twice about choosing the cheaper courier companies as they give you the most problems namely: Internet Express & Skynet. Uafrica has a brilliant setup which makes shipping easy, but they fail us businesses by not stepping in when there are issues relating to courier companies and their service. I feel as the "middle man" they should act on it, and should have all courier companies align to a set Uafrica policy and procedures rather than the couriers own. This would allow all parties to have a fair chance when disputes arise regarding poor service, theft & loss.
We are using uAfrica for 3 years shipping our concentrate juices to our clients and competition winners. uAfrica is the best eCommerce tool built to streamline order fulfilment and shipping processes. It is so easy to work on the platform, generate quotes from multiple couriers and their support team is fast and efficient. You dont struggle to get hold of their support team! The app is user friendly and in this 3 years we could see it grow more and more and even BETTER everytime! Shipping with uAfrica feels like a breeze! Its saves us time and money! We can't wait to see what the future holds for uAfrica! Well done! Regards Team Magalies Citrus
Having spent over 20 years in product distribution, uAfrica multi-channel and shipping solution is a refreshing change from the old way of doing things. Simple to use, efficient and cost effective solution for online or conventional brick & mortar store shipping. Once you've used uAfrica, you'll wonder how you operated without it. There are a few minor issues which need to be addressed, such as having to hop between screens to see different information, when the information could easily be displayed on the same screen.
I have been using Shopify for my online shop for just over 3 years. It is excellent software, very intuitive and easy to use. I love the fact that I can build and maintain my own store. The front-end is very user friendly and I have received many compliments for the ease of use and navigation of my online shop. I strongly recommend Shopify to any new entrepreneur that would like to start selling and get an online presence.
uAfrica is fabulous! They have had a huge impact on our efficiency and service and they are a true partner - always feeding back to us if there are issues with any parcels. I would highly recommend them to anyone who wants to streamline their shipping. Their site is also very easy to connect to your Shopify store and very easy to use.
Bob Go smart shipping solution FAQ
Answered from this app's own listing and its full review record.
Best suited for stores shipping orders through Fastway, Pargo, RAM, SkyNet or The Courier Guy, looking to optimize fulfilment costs and post-purchase tracking.
Paid plans start at $15.22/month, and run to $121.71/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Bob Go smart shipping solution's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Bob Go smart shipping solution rates 29 out of 100 — limited evidence — read from 21 merchant reviews. The developer has published replies to 1 of 21 reviews. The score reflects what the review record shows, nothing more.
21 merchants have reviewed Bob Go smart shipping solution, averaging 4.6 out of 5. We hold the review history from 2018 to 2023, which is what the year-by-year chart on this page is built from.
At a glance
4.6 / 5 · 21 reviews
0
1 of 21 reviews
18 months
Free to install. Free trial available.
December 7, 2015
2018 – 2023
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