Click & Drop
by Click & Drop
1.5
(84 reviews)
Best suited for merchants looking to reduce shipping costs and improve the post-purchase experience through streamlined fulfillment.
Click & Drop from Royal Mail is a quick and easy solution to choose, buy & print your postage online Print and pay for your postage with just a few clicks. Whether you are posting one product or a hundred, Click & Drop® allows you to print all of your labels in a single batch, and instantly select and pay for the right postage options for you. Easily pull orders from your Shopify store, as well as your eBay, Amazon and other ecommerce platforms into Click & Drop® to help you keep track of every sale and shipment you make, and help you to get your packages out of the door in no time. Print and pay for your postage with just a few clicks. Whether you are posting one product or a hundred, Click & Drop® allows you to print all of your labels in a single batch, and instantly select and pay for the right postage options for you. Easily pull orders from your Shopify store, as well as your eBay, Amazon and other ecommerce platforms into Click & Drop® to help you keep track of every sale and shipment you make, and help you to get your packages out of the door in no time. more Manage, process, and mark your Shopify orders as despatched Set up your trading and return addresses. Manage single account multiple users Access discounted postage for bulk orders (OnlineBusinessAccount customers only) Create shipping rules to apply postage instantly Produce despatch notes, customs declaration forms, and despatched orders reports
Copy from the Shopify App Store listing, unedited.Shipping
Bottom line
fulfilment cost and post-purchase experience
Free to install. Additional charges may apply.
70/100
Solid · from 84 reviews
What it does
Manage, process, and mark your Shopify orders as despatched
Set up your trading and return addresses. Manage single account multiple users
Access discounted postage for bulk orders (OnlineBusinessAccount customers only)
Create shipping rules to apply postage instantly
Produce despatch notes, customs declaration forms, and despatched orders reports
One plan, no tiers to choose between
This developer publishes a single plan (Free to install), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install. Additional charges may apply.”.
Pricing
Free to install
70
/ 100Solid
Scored on 84 merchant reviews we hold for Click & Drop, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate below this app's own average
Reviews in the last 12 months average 1.42, 0.30 stars below the lifetime average of 1.73. Worth reading the newest reviews before installing.Total cost is not knowable up front
1 plan listed, but the listing notes additional charges may apply.Review history
2023–2026 · 84 reviews read| 2023 | 23 reviews |
|---|---|
| 2024 | 15 reviews |
| 2025 | 31 reviews |
| 2026 | 15 reviews |
What merchants say
1.5
60%
of reviews get an answer46%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 84. Open one to read it in full, with the developer's reply where there is one.
Absolute rubbish, works well for a week, then stops you from being able to make payments on card. Called RoyalMail Click & Drop Technical Team, said nothing they could do and had no clue why its happening, completely useless. Might as well not have them there.... Now I have to go back to royalmail.co.uk and fill out all the details manually, this is a joke. waste of time, avoid. Just wasted an hour...
Has worked perfectly for a couple of years. All of a sudden my Shopify orders are not pushing over to Click & Drop and no response to any of my messages from the help service, so I'm stuck having to manually add them.
Not importing Shopify Orders as of today. Always glitching and often fails to generate postal label. When Ive emailed for support it's taken over 4 weeks previously.
Inconsistent and infuriating. One day orders will sync nicely, on another day there'll be no sync and/or the whole thing is disconnected. It's not as if I'm processing a zillion orders at a time, either. Typical $BIGCORP attitude from Royal Mail; never our fault - guys, if you're introducing breaking changes to your API this often then YOU'RE DOING IT WRONG, and liasing with the app developer works wonders.
This app sucks, doesn't fetch complete orders from shopify. fetch some orders from Shopify and left some. Even after too many efforts it doesn't work and we need to manually import orders. This takes a hell of time.
**Edit: Problem resolved! Trying to add another Shopify store to my Click and Drop account, constant errors and support haven't got back to me to try resolve. They suggest silly fixes like try another browser etc. It's a problem on their side and it seems they have a team of 1 developer so any real technical issue will probably take weeks if not months to resolve :(
Stop connecting to my website after update i have lots of orders i need to ship but being told they dont know when it can be fixed
Was working fine and now orders are not coming through to the click and drop account. Tried too reconnect and this does not work.
Click & Drop FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants looking to reduce shipping costs and improve the post-purchase experience through streamlined fulfillment.
The Shopify App Store lists this app as “Free to install. Additional charges may apply.”. It does not publish plain monthly prices we can compute against.
On our scorecard Click & Drop rates 70 out of 100 — solid — read from 84 merchant reviews. The developer has published replies to 50 of 84 reviews. The score reflects what the review record shows, nothing more.
84 merchants have reviewed Click & Drop, averaging 1.5 out of 5. We hold the review history from 2023 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
1.5 / 5 · 84 reviews
1.42 from 26 reviews
26 (was 24)
50 of 84 reviews
10 months
Free to install. Additional charges may apply.
October 31, 2022
2023 – 2026
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Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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