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Shopify apps
Returns and exchanges
ILS: Indian Logistics Services
ILS: Indian Logistics Services
by Softpulse Infotech
4.9
(73 reviews)
Best suited for Indian merchants handling returns and exchanges with regional carriers like Delhivery, DTDC, or Bluedart.
Integrated Delhivery, Bluedart, DTDC, IndiaPost, Ekart, Smartr, Amazon Shipping, Xpressbees &more With this app you can ship orders using 10 Leading Indian Logistics Services. Seamless package uploading, print packing slips & order invoices with GST enabled invoice templates, as well as bulk order processing saves your valuable time. No need to upload information for each orders manually to generate AWB number. Return request management helps you to manage returns & exchanges. Different events based email notifications, real time tracking of shipped orders and much more. With this app you can ship orders using 10 Leading Indian Logistics Services. Seamless package uploading, print packing slips & order invoices with GST enabled invoice templates, as well as bulk order processing saves your valuable time. No need to upload information for each orders manually to generate AWB number. Return request management helps you to manage returns & exchanges. Different events based email notifications, real time tracking of shipped orders and much more. more Start shipping immediately with Bluedart, DTDC, Shiprocket, Indiapost & more New Logistics: Purple Dron, Porter, TCI Express, Shree Maruti, Borzo, Shadow Fax Ship orders, Generate AWB, Print Shipping label, Invoices and manifest. Pickup request, Print GST invoice, Manage returns. Sent email notifications for different events, real time tracking for orders.
Copy from the Shopify App Store listing, unedited.Returns and exchanges
Bottom line
fulfilment cost and post-purchase experience
From $9.99/mo
3 tiers
67/100
Solid · from 73 reviews
What it does
Start shipping immediately with Bluedart, DTDC, Shiprocket, Indiapost & more
New Logistics: Purple Dron, Porter, TCI Express, Shree Maruti, Borzo, Shadow Fax
Ship orders, Generate AWB, Print Shipping label, Invoices and manifest.
Pickup request, Print GST invoice, Manage returns.
Sent email notifications for different events, real time tracking for orders.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
FREE
Free to install
Allows orders to ship Free: 25
GST+HSN invoices
Multiple Formats for Shipping Labels
Lite
$9.99/month
Allows orders to ship Free: 300/month
After limit reach: $0.04 USD/order ship
SMS Notifications
Basic
$14.99/month
Allows orders to ship Free: 500/month
Return request manager
Email/SMS Notification
Pro
$19.99/month
Allows orders to ship Free: 1000/month
After limit: $0.03 USD/order ship
Features in BASIC plan
Email/SMS Notifications
Pricing
Free to install
$9.99/month
$14.99/month
$19.99/month
67
/ 100Solid
Scored on 73 merchant reviews we hold for ILS: Indian Logistics Services, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2016–2026 · 73 reviews read| 2016 | 3 reviews |
|---|---|
| 2017 | 3 reviews |
| 2018 | 2 reviews |
| 2019 | 1 reviews |
| 2020 | 5 reviews |
| 2021 | 6 reviews |
| 2022 | 1 reviews |
| 2023 | 11 reviews |
| 2024 | 17 reviews |
| 2025 | 15 reviews |
| 2026 | 9 reviews |
What merchants say
4.9
3%
of reviews get an answer25%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 73. Open one to read it in full, with the developer's reply where there is one.
We recently started working with Indian Logistics Services, and our experience has been excellent so far. Their team is highly supportive, responsive, and professional. They are always ready to assist and ensure smooth operations. Looking forward to a long and successful partnership with them.
Very good
We have been using Indian Logistic services for a long time with multiple logistics solutions, and our overall experience has been very good. Special thanks to Chirag, who has consistently helped us resolve all our issues promptly and efficiently. Whenever any problem arises, Chirag and the support team respond quickly and ensure smooth operations without delays. We truly appreciate the excellent customer support and reliable service. Keep up the great work!
This is one of the best solution as a true logistics app that you can seamlessly use with bluedart. before this I had to do a log of manual tasks and fill the excel and upload it to bluedart to generate the labels. since the order volume has increased this app is a true gem. now I am shipping my orders seamlessly and generating labels in no time. Thankyou ILS and their in person support is really amazing never experienced this kind of support and customizations that they have done for our business is truely amazing. I wish I could expand my business even more by using this app. Thankyou so much ILS truely recommended.
The app is user-friendly and makes shipment management easy. Tracking is smooth, and the overall interface is clear and convenient. With continuous improvements, this app has great potential to become one of the most reliable logistics platforms.
Been using this software for booking bluedart shipments. It integrates well through your own bluedart account with API. However we found the NDR feature to be a bit basic. Unable to share a comment with bluedart team when shipment is in NDR. Hoping for improvement here in future. Customer support and response is quick and efficient.
I would highly reccomment the app for their user friendly UI and ease. Their customer support and resolution is very responsive and truly quick. That helps immesely as time is crucial with D2C segment. Must have app for indian shipping / Logistics on shopify.
My experience with ILS has been pretty good so far. Their panel is very easy and intuitive to use, allows integration with different courier partners and most important integrates well with Shopify platform. After doing extensive research of my own on courier aggregators, I am happy to decide on ILS. Their brand tracking and returns pages are well done to get started for a small brand like ours. Chetna has been very helpful in this process.
ILS: Indian Logistics Services FAQ
Answered from this app's own listing and its full review record.
Best suited for Indian merchants handling returns and exchanges with regional carriers like Delhivery, DTDC, or Bluedart.
Paid plans start at $9.99/month, and run to $19.99/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
ILS: Indian Logistics Services's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard ILS: Indian Logistics Services rates 67 out of 100 — solid — read from 73 merchant reviews. The developer has published replies to 2 of 73 reviews. The score reflects what the review record shows, nothing more.
73 merchants have reviewed ILS: Indian Logistics Services, averaging 4.9 out of 5. We hold the review history from 2016 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 73 reviews
4.94 from 17 reviews
17 (was 15)
2 of 73 reviews
4 months
Free to install
October 24, 2015
2016 – 2026
Categories
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