DHL Express (Official)
by DHL Express
2.6
(18 reviews)
Best suited for merchants shipping internationally via DHL Express.
Probably not for you if you don't use DHL Express as a carrier.
Ship orders internationally with DHL Express and manage all shipments from a single place. The official DHL Express Commerce App helps you expand globally by simplifying and automating international shipping. Improve customer experience by displaying live shipping rates at checkout. Save time with batch printing of labels and advanced shipping workflows. The official DHL Express Commerce App helps you expand globally by simplifying and automating international shipping. Improve customer experience by displaying live shipping rates at checkout. Save time with batch printing of labels and advanced shipping workflows. more Available to DHL Express account holders, including full technical support Reduce manual effort with automatic order import and powerful shipping workflows A range of DHL delivery services for your customers’ convenience Automated order syncing and tracking updates at a glance Paperless customs clearance with electronic data submission
Copy from the Shopify App Store listing, unedited.Shipping
Bottom line
fulfilment cost and post-purchase experience
Free
22/100
Limited evidence · from 18 reviews
What it does
Available to DHL Express account holders, including full technical support
Reduce manual effort with automatic order import and powerful shipping workflows
A range of DHL delivery services for your customers’ convenience
Automated order syncing and tracking updates at a glance
Paperless customs clearance with electronic data submission
There is no plan to choose
The listing shows this as free, with no paid tiers published — so there is no volume question to answer and nothing to size yourself against. Check the listing for in-app charges before you rely on that.
22
/ 100Limited evidence
Scored on 18 merchant reviews we hold for DHL Express (Official), across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2024–2026 · 18 reviews read| 2024 | 12 reviews |
|---|---|
| 2025 | 4 reviews |
| 2026 | 2 reviews |
What merchants say
2.6
11%
of reviews get an answer13%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 18. Open one to read it in full, with the developer's reply where there is one.
Unfortunately, my experience is still below expectations. While some efforts were made after I raised concerns, the service continues to face technical issues, delays, and operational problems that have affected my business. I truly hope to see more reliable improvements and better consistency moving forward.
What a pain to install and make this app work, even DHL own people cannot figure out, such shame on a giant organization.
I am very concern. i like shipping with DHL from my website. However, 2 packages have been delivered to the wrong address over the past year. there is no one to speak to. customer service is so poor. most recently is about $400 goods ship to wrong address and signed by wrong receiver. i filed a claim and no response so far. what is going on with DHL??
DHL Express Commerce is the best thing to happen to my business!! After speaking to somebody at Shopify, they said that I couldn’t use DHL Express Commerce on my basic account. After speaking to Jack (sales executive) at DHL he said this wasn’t the case and that they were be able to do this. The following day Jack put me in touch with a guy called Joel (technical team). He had a teams call with me and showed me everything on Shopify and how it is all links together. I can now ship worldwide and stress free. I would recommend DHL To any small business.
The support team is great! Joe guided me through the use of the app, helping me to set up all the settings according to my needs. Perfect assistance! The only flaw is that there is no quick way to attach personal invoices. Please, develop this option! Highly recommended!
I had the most helpful experience with Joe from customer service. What started out as a confusing process to connect our shopify account with DHL, ended up being a very smooth process with the help of Joe. He was very timely with his responses, and sorted out our problems. I am very grateful for the support.
brilliant support - very knowledgable about every aspect of the platform - all issues resolved super fast.
Joe Darbon took myself and a colleague through the set and implementation of the DHL Express Commerce integration with our Shopify site today. He was very knowledgeable of the set up requirements, options and functionality of DHL's application. We are new to DHL and the app, but so far we are off to a good start.
DHL Express (Official) FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants shipping internationally via DHL Express. Probably not for you if you don't use DHL Express as a carrier.
The Shopify App Store lists this app as “Free”. It does not publish plain monthly prices we can compute against.
On our scorecard DHL Express (Official) rates 22 out of 100 — limited evidence — read from 18 merchant reviews. The developer has published replies to 2 of 18 reviews. The score reflects what the review record shows, nothing more.
18 merchants have reviewed DHL Express (Official), averaging 2.6 out of 5. We hold the review history from 2024 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
2.6 / 5 · 18 reviews
2 (was 6)
2 of 18 reviews
1 months
Free
June 2, 2020
2024 – 2026
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