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  1. xpay✦ Commerce

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  4. Email marketing

  5. Klax Follow‑Up Email Marketing

Klax Follow‑Up Email Marketing

by Klax Holdings LLC

4.8

(73 reviews)

34/100 · Limited evidenceFree plan available
Best suited for stores willing to start free and move to $9/mo.

Send automated follow-up emails to customers at exactly the right moment Follow Up Email sends automated campaigns to your customers based on real order events: abandoned checkouts, post-purchase, review requests, win-back, and more. Set up each campaign once with your preferred delay and targeting filters. The app monitors your orders and sends personalized emails automatically. Follow Up Email sends automated campaigns to your customers based on real order events: abandoned checkouts, post-purchase, review requests, win-back, and more. Set up each campaign once with your preferred delay and targeting filters. The app monitors your orders and sends personalized emails automatically. more Filter by country, order value, customer tags, products, and lifetime spend 10 campaign types activate automatically based on your Shopify order events Recover abandoned checkouts, request reviews, re-engage lapsed customers, and mo Responsive support. We'll help you get campaigns set up and running Use our email templates, customize them visually, or write your own HTML

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Email marketing
What it moves
Top line

conversion rate and average order value

What it costs
From $9/mo

free plan available · 4 tiers

How it’s supported
34/100

Limited evidence · from 73 reviews

What it does

Filter by country, order value, customer tags, products, and lifetime spend

10 campaign types activate automatically based on your Shopify order events

Recover abandoned checkouts, request reviews, re-engage lapsed customers, and mo

Responsive support. We'll help you get campaigns set up and running

Use our email templates, customize them visually, or write your own HTML

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Free
Free
You start with

Send up to 50 emails per month

All 10 campaign types

Advanced targeting filters

No Follow Up Email branding

Pro 1000
$9/month
Adds

Send up to 1,000 emails per month

Pro 3000
$19/month
Adds

Send up to 3,000 emails per month

Pro 5000
$29/month
Adds

Send up to 5,000 emails per month

Listed as “Free plan available”. Plan contents change — confirm on the listing before you install.
Pricing
Free plan available
Free

Free

Free
Send up to 50 emails per month
All 10 campaign types
Advanced targeting filters
No Follow Up Email branding
Pro 1000

$9/month

Lowest paid plan
Send up to 1,000 emails per month
All 10 campaign types
Advanced targeting filters
No Follow Up Email branding
Pro 3000

$19/month

Send up to 3,000 emails per month
All 10 campaign types
Advanced targeting filters
No Follow Up Email branding
Pro 5000

$29/month

Send up to 5,000 emails per month
All 10 campaign types
Advanced targeting filters
No Follow Up Email branding
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

34

/ 100
Limited evidence
medium confidence

Scored on 73 merchant reviews we hold for Klax Follow‑Up Email Marketing, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 73 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2015–2025 · 73 reviews read
Reviews per year
20153 reviews
201618 reviews
20176 reviews
201910 reviews
202012 reviews
202111 reviews
20227 reviews
20233 reviews
20242 reviews
20251 reviews
What merchants say

4.8

73 reviews
5★92%
4★4%
3★0%
2★1%
1★3%
Developer replies
1%
of reviews get an answer
Reviewed at 12m+
14%
had used it a year when they wrote
From 73 reviews read. Typical reviewer had used the app for 1 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 73. Open one to read it in full, with the developer's reply where there is one.

This app breaks down fairly often without warning and just doesn't send emails. Ive been reaching out to support (in china) for weeks now with no response. App has been deleted and we are building our own in house

Ich habe Dank dieser App viele Kunden wieder zurückgewinnen können OHNE dafür zu bezahlen (!) Die E-Mails sind leicht zu bearbeiten, auch ohne großartige html Kenntnisse. Bin froh diese App gefunden zu haben und möchte auch nicht mehr darauf verzichten.

Great app, easy to use and nice template to use!

I'm super grateful that this app makes it easy for me to deliver digital product info to our customers via branded emails. The ability to customize each email based on design and the details for who, when, where, tags, products, sales channels, and more is incredibly helpful. I also appreciate being able to view email history, as well as the opens and clicks. Michael has been wonderful at responding to my questions and requests, helping me to set it up so that it meets my exact needs. We are currently only using it to deliver emails when a customer places a purchase, yet there is so much more functionality to explore. I'm excited to expand into using the abandoned checkout emails, review request emails, and marketing opt-in email options too! I definitely recommend trying this app for your store Kelsey Corey - My Friend Breath

I was looking to add a simple review request email to my work flow. This app is perfect. Simple, easy, to the point. Works awesome and my questions were answered by support. All good stuff.

Michael really helped me to understand the usages of the emails offered in the Settings, helped me clean them up and make them workable. Good job and thanks!

Great app for sending straight forward review requests. The emails can be customized with your own texts and links. I'm very happy with the free plan at the moment.

This application is easy to set up. In addition, the fee is inexpensive because the amount is based on the number of e-mails sent.

Klax Follow‑Up Email Marketing FAQ

Answered from this app's own listing and its full review record.

Best suited for stores willing to start free and move to $9/mo.

There is a free plan, paid plans start at $9/month, and run to $29/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Klax Follow‑Up Email Marketing's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Klax Follow‑Up Email Marketing rates 34 out of 100 — limited evidence — read from 73 merchant reviews. The developer has published replies to 1 of 73 reviews. The score reflects what the review record shows, nothing more.

73 merchants have reviewed Klax Follow‑Up Email Marketing, averaging 4.8 out of 5. We hold the review history from 2015 to 2025, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.8 / 5 · 73 reviews


New reviews, last 12 months

0


Developer replies

1 of 73 reviews


Typical reviewer had used it

1 months


Pricing

Free plan available


On the App Store since

July 7, 2015


Review history held

2015 – 2025

Categories
Email marketing
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
Alternatives
Instead of Klax Follow‑Up Email Marketing

Same categories, by review volume.

Shopify Flow
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SendWILL Popup Email Marketing
4.97,467 reviews

Shopify Messaging
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Privy ‑ Email, SMS & Pop Ups
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Omnisend Email Marketing & SMS
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Related reading
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Klaviyo vs Mailchimp for AI commerce

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