ID.me Community Verification
by ID.me
4.0
(22 reviews)
Best suited for stores offering military, student, or first responder discounts who want automated identity verification at checkout.
Offer community discounts for Military, Veterans, Nurses, and more ID.me makes it easy to add community verification to your store in just a few minutes. After installing, just select a segment, set up your discount, and choose where to place the verification button. It’s quick and simple to start offering discounts to eligible communities and give back to those who serve. ID.me makes it easy to add community verification to your store in just a few minutes. After installing, just select a segment, set up your discount, and choose where to place the verification button. It’s quick and simple to start offering discounts to eligible communities and give back to those who serve. more Create community discounts right in the app Access ID.me’s network with over 118 million pre-verified members Verify Military and Veterans, First Responders, Nurses, Teachers, and more Learn about your customers with verified data Place verification in your cart, at checkout, or on a landing page
Copy from the Shopify App Store listing, unedited.Discounts
Top line
conversion rate and average order value
From $50/mo
1 tier
64/100
Solid · from 22 reviews
What it does
Create community discounts right in the app
Access ID.me’s network with over 118 million pre-verified members
Verify Military and Veterans, First Responders, Nurses, Teachers, and more
Learn about your customers with verified data
Place verification in your cart, at checkout, or on a landing page
One plan, no tiers to choose between
This developer publishes a single plan ($50/month), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “$50/month. Free trial available.”.
Pricing
$50/month
64
/ 100Solid
Scored on 22 merchant reviews we hold for ID.me Community Verification, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate above this app's own average
Reviews in the last 12 months average 4.80, 1.53 stars above the lifetime average of 3.27.Review history
2021–2026 · 22 reviews read| 2021 | 1 reviews |
|---|---|
| 2022 | 8 reviews |
| 2023 | 2 reviews |
| 2024 | 4 reviews |
| 2025 | 5 reviews |
| 2026 | 2 reviews |
What merchants say
4.0
9%
of reviews get an answer45%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 22. Open one to read it in full, with the developer's reply where there is one.
Liz in partner support was fantastic to work with and was able to solve my issues. When reaching out for support though make sure you reach to the appropriate support channel for partners.. I didn't realize it at the time but i spent quite a bit of time on the customer/enduser side of support not partner support.
It's good when it works. Customers often get errors when trying to authenticate, and support never replies to queries. We had to install the free alternative app and we are seeing better results. We might delete id.me altogether in the next month if the alternative app continues to work.
Doesn't work. Error message :( There is no customer service or support number. I have submitted an email requesting assistance and I still haven't heard back.
Very disappointed with this app. The "Verify Me" links didn't work after setup and there is no documentation to help understand what might be going on. Also couldn't disable the app as other reviewers have pointed out. Reached out to support and there was no response. I don't work with app vendors that don't support their apps.
The app stopped working and I have submitted multiple support tickets but still cannot get any support! I cannot even disable it, as it gives me an error, so all it does is upset my customers. DO NOT USE until they can get their support straightened out.
Brian from tech support stepped in to help me solve an issue we had. After an exchange of emails, he was ultimately nice enough to set up a video call and walk through each step to trouble shoot the problem and was able to solve the issue. Brian was friendly, courteous, and happy to help, and I greatly appreciated that.
waste of money 50 dollars a month and just makes a headache not a single time did it work i want a refund but nobody answers
This app has never worked with our store and support hasn't gotten back to us in months on how to fix it.
ID.me Community Verification FAQ
Answered from this app's own listing and its full review record.
Best suited for stores offering military, student, or first responder discounts who want automated identity verification at checkout.
Paid plans start at $50/month across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.
On our scorecard ID.me Community Verification rates 64 out of 100 — solid — read from 22 merchant reviews. The developer has published replies to 2 of 22 reviews. The score reflects what the review record shows, nothing more.
22 merchants have reviewed ID.me Community Verification, averaging 4.0 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.0 / 5 · 22 reviews
4.80 from 5 reviews
5
2 of 22 reviews
7 months
$50/month. Free trial available.
May 20, 2020
2021 – 2026
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