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  4. Kangaroo: Loyalty and Rewards

Kangaroo: Loyalty and Rewards

by Kangaroo Rewards

4.8

(53 reviews)

34/100 · Limited evidence$199/month
Best suited for stores using Appmaker.xyz ‑ Mobile app, Gorgias and Judge.me, which it integrates with and with a budget from $199/mo.

Kangaroo is a globally recognized rewards platform to help build brand loyalty. Kangaroo is a digital loyalty platform to increase sales, drive traffic, and boost retention. Your Kangaroo loyalty program can be fully customized to engage customers with personalized offers and rewards, targeted marketing & segmentation, referrals, VIP tiers, and omnichannel solutions. Monitor and adjust your program based on customer behavior and trends so you can own your customer data. Kangaroo is a digital loyalty platform to increase sales, drive traffic, and boost retention. Your Kangaroo loyalty program can be fully customized to engage customers with personalized offers and rewards, targeted marketing & segmentation, referrals, VIP tiers, and omnichannel solutions. Monitor and adjust your program based on customer behavior and trends so you can own your customer data. more Custom branded with your business colors, logo, graphics, and images. Encourage repeat purchases with points per dollar, offers and redemptions. Target customers with relevant offers via SMS, email, and push notifications. Create loyal brand advocates with our referral engine.

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Email marketing
What it moves
Top line

conversion rate and average order value

What it costs
From $199/mo

1 tier

How it’s supported
34/100

Limited evidence · from 53 reviews

What it does

Custom branded with your business colors, logo, graphics, and images.

Encourage repeat purchases with points per dollar, offers and redemptions.

Target customers with relevant offers via SMS, email, and push notifications.

Create loyal brand advocates with our referral engine.

Plan fit
One plan, no tiers to choose between

This developer publishes a single plan ($199/month), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “$199/month”.

Pricing
$199/month
Ultimate Plan

$199/month

Lowest paid plan
Point Rewards
Tier Rewards
Offers
Email/SMS marketing
Referrals
Contest Module
Reviews
Chat / Email / Phone Support
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

34

/ 100
Limited evidence
medium confidence

Scored on 53 merchant reviews we hold for Kangaroo: Loyalty and Rewards, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.73, 0.19 stars below the lifetime average of 4.92. Worth reading the newest reviews before installing.
Computed from the 53 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2022–2026 · 53 reviews read
Reviews per year
20221 reviews
20234 reviews
202415 reviews
202525 reviews
20268 reviews
What merchants say

4.8

53 reviews
5★98%
4★0%
3★0%
2★0%
1★2%
Developer replies
0%
of reviews get an answer
Reviewed at 12m+
25%
had used it a year when they wrote
From 53 reviews read. Typical reviewer had used the app for 7 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 53. Open one to read it in full, with the developer's reply where there is one.

Kangaroo Loyalty has been a great addition to our business. It's easy to use, highly customizable, and has helped us strengthen customer engagement through rewards and loyalty campaigns. The support team is responsive, knowledgeable, and always ready to assist, making the overall experience seamless. Highly recommended for businesses looking to build lasting customer relationships.

We’ve had a great experience working with this app and team. The support has been outstanding, with excellent follow-up on any questions or needs we’ve had. It’s made a real difference in how we engage customers, and we’re glad we chose this solution. It’s practical, reliable, and truly adds value to our loyalty efforts. Definitely recommended!

Amazing support and service from Kangaroo! Very professional, approachable, and incredibly responsive. We’ve had a consistently positive experience and would confidently recommend their services to others.

Great software to use for any business looking to scale and give a unique experience to its customers. The team is super helpful and always ready for support.

Customer service is top notch from Kangaroo! I've worked with Nadim, Alex and Mario and others on different things and all have responded quickly with very helpful advice and often offering to do a quick web call so we could talk face to face and share screens to make sure things were working. I Highly recommend Kangaroo as a loyalty app.

Best loyalty program ! over 15k products, and it works automatically without any interruptions. If there's an issue, maybe 3-4 in 9 years, they are corrected in such a timely manner that it impresses.

Something happened that disabled Shopify purchases from rewarding points to my customers. They were able to fix it, but couldn't tell me: A) When it happened. B) How many customers and transaction were affected. C) The timeframe this occured in. D) Why it even happened to begin with, or if it could happen again. Their communication is vague, unhelpful, and did nothing to aid me or my customers in repairing the damage.

Great support, adaptable to our business.

Kangaroo: Loyalty and Rewards FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using Appmaker.xyz ‑ Mobile app, Gorgias and Judge.me, which it integrates with and with a budget from $199/mo.

Paid plans start at $199/month across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.

On our scorecard Kangaroo: Loyalty and Rewards rates 34 out of 100 — limited evidence — read from 53 merchant reviews. The developer has published replies to 0 of 53 reviews. The score reflects what the review record shows, nothing more.

53 merchants have reviewed Kangaroo: Loyalty and Rewards, averaging 4.8 out of 5. We hold the review history from 2022 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.8 / 5 · 53 reviews


Rating, last 12 months

4.73 from 15 reviews


New reviews, last 12 months

15 (was 29)


Developer replies

0 of 53 reviews


Typical reviewer had used it

7 months


Pricing

$199/month


On the App Store since

March 4, 2022


Review history held

2022 – 2026

Integrates with
Checkout
Shopify POS
Appmaker.xyz ‑ Mobile app
Gorgias
Judge.me
Klaviyo
Lightspeed
MailChimp

Categories
Email marketingLoyalty and rewards
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
Alternatives
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Shopify Flow
4.711,469 reviews

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Omnisend Email Marketing & SMS
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Related reading
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