Kindly: Payment Reminder Pro
by ToastCode
5.0
(26 reviews)
Best suited for merchants sending payment reminders via email to recover abandoned or overdue transactions.
Recover unpaid orders & open draft orders with advanced payment reminders (Email & SMS) Looking for an advanced payment reminder app? Kindly helps you recover unpaid orders and draft orders — especially for manual payment methods like bank transfer, invoice or COD. Create multiple flexible reminder schedules based on due dates, order receipt date or invoice sent date, follow up customers via email or SMS, auto‑cancel unpaid orders to free inventory, and track recovered revenue with built‑in analytics. Recover revenue intelligently with Kindly. Looking for an advanced payment reminder app? Kindly helps you recover unpaid orders and draft orders — especially for manual payment methods like bank transfer, invoice or COD. Create multiple flexible reminder schedules based on due dates, order receipt date or invoice sent date, follow up customers via email or SMS, auto‑cancel unpaid orders to free inventory, and track recovered revenue with built‑in analytics. Recover revenue intelligently with Kindly. more Automated payment reminders for unpaid orders & draft orders (email, SMS opt.) Multi‑step reminder schedules based on due, receipt or invoice sent date Individual reminder schedules based on payment method, order or customer tag. Auto‑cancel unpaid orders after X days to free inventory and reduce manual work Analytics: recovered revenue, success rate, deliverability & engagement metrics
Copy from the Shopify App Store listing, unedited.Email marketing
Top line
conversion rate and average order value
From $15/mo
4 tiers
67/100
Solid · from 26 reviews
What it does
Automated payment reminders for unpaid orders & draft orders (email, SMS opt.)
Multi‑step reminder schedules based on due, receipt or invoice sent date
Individual reminder schedules based on payment method, order or customer tag.
Auto‑cancel unpaid orders after X days to free inventory and reduce manual work
Analytics: recovered revenue, success rate, deliverability & engagement metrics
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Starter plan
$15/month
50 order follow-ups
Unlimited emails
1 Reminder plan
SMS optional (pay-per-use)
Follow up on draft orders
Choose orders by tags or payment method
Kind
$40/month
150 order follow-ups
Unlimited reminder plans
All PRO features
+ Priority support
+ Performance insights
+ Set allowed sending times
Kinder
$90/month
500 order follow-ups
Kindness+
$150/month
2000 order follow-ups
Pricing
$15/month
$40/month
$90/month
$150/month
67
/ 100Solid
Scored on 26 merchant reviews we hold for Kindly: Payment Reminder Pro, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2020–2026 · 26 reviews read| 2020 | 1 reviews |
|---|---|
| 2021 | 4 reviews |
| 2022 | 4 reviews |
| 2023 | 3 reviews |
| 2024 | 4 reviews |
| 2025 | 3 reviews |
| 2026 | 7 reviews |
What merchants say
5.0
12%
of reviews get an answer36%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 26. Open one to read it in full, with the developer's reply where there is one.
This app is an easy no-brainer and works well to recover and bring in money for your store. Easy to install and support is great. Would recommend
Excellente application qui permet de relancer les clients qui ont oublié de payer. Et surtout d'annuler automatiquement la commande. Tout se passe en douceur. C'est simple et facile à configurer. Nous l'utilisons depuis 5 ans sans souci et cela permet de ne pas laisser des commandes dans l'oubli. Parfait !
Kindly funktioniert prima. Wir senden auch direkte Rechnungsinfos nach der Bestellung damit - und natürlich alle Zahlungserinnerungen. Im Moment überlegen wir, ob wir die Vorstufe zum Inkasso (also die letzte Mahnstufe) auch per SMS übermitteln sollten. Es gibt nämlich erstaunlich viele Kunden, die viele Kontaktdaten angeben und trotzdem nicht bezahlen. Kann Kindly ebenfalls, könnte auch noch Erfolge bringen. Des Weiteren: Wir nutzen Cleero und Kindly Hand in Hand und der Support ist großartig. Schnell, offen, neugierig auf Prozesse - um zielgerichtet entwickeln zu können. Habe ich so noch nie erlebt. Beeindruckende Qualität. Wir können Kindly nur empfehlen.
Besonders freundlicher und kompetenter Support.
Wir sind sehr zufrieden
Let's just say this app brought back more customers than my sales team can handle. And the support team is quick to address my questions. Well done, Kindly team!
Great! We have used a few draft order apps before, but this has so far been the most robust and detailed and easy to use. Plus they have support on tap. Hopefully we can continue to work together!
Hat alles gepasst. Einmal eingerichtet und hat das gemacht was es soll.
Kindly: Payment Reminder Pro FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants sending payment reminders via email to recover abandoned or overdue transactions.
Paid plans start at $15/month, and run to $150/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Kindly: Payment Reminder Pro's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Kindly: Payment Reminder Pro rates 67 out of 100 — solid — read from 26 merchant reviews. The developer has published replies to 3 of 26 reviews. The score reflects what the review record shows, nothing more.
26 merchants have reviewed Kindly: Payment Reminder Pro, averaging 5.0 out of 5. We hold the review history from 2020 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 26 reviews
5.00 from 8 reviews
8
3 of 26 reviews
4 months
From $15/month. Free trial available.
August 24, 2020
2020 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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