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  1. xpay

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  4. Listrak: Email, SMS & Identity

Listrak: Email, SMS & Identity

by Listrak

5.0

(20 reviews)

35/100 · Limited evidenceFree to install. Additional charges may apply.
Best suited for merchants running email and SMS marketing campaigns who need identity resolution across customer touchpoints.

Accelerate growth and revenue with unmatched Email, SMS, Identity, and Push orchestration. Elevate your e-commerce marketing with the seamless integration between Listrak and Shopify. Combining Shopify store data with Listrak’s powerful customer engagement platform allows retailers to create personalized, 1:1 interactions across Email, SMS, Identity, and Push solutions that drive accelerated revenue growth and customer engagement. Elevate your e-commerce marketing with the seamless integration between Listrak and Shopify. Combining Shopify store data with Listrak’s powerful customer engagement platform allows retailers to create personalized, 1:1 interactions across Email, SMS, Identity, and Push solutions that drive accelerated revenue growth and customer engagement. more Real-time tracking: Conversion metrics, browse activity, cart activity, and more Direct, real-time API sync: Consume customer, order and product catalog updates Automated coupon generation and Product Recommendations across campaigns Cross-channel AI-powered predictive segmentation and targeting Real-time Email, SMS, and Push subscription integration + AI Identity Resolution

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Email marketing
What it moves
Top line

conversion rate and average order value

What it costs
Free to install. Additional charges may apply.
How it’s supported
35/100

Limited evidence · from 20 reviews

What it does

Real-time tracking: Conversion metrics, browse activity, cart activity, and more

Direct, real-time API sync: Consume customer, order and product catalog updates

Automated coupon generation and Product Recommendations across campaigns

Cross-channel AI-powered predictive segmentation and targeting

Real-time Email, SMS, and Push subscription integration + AI Identity Resolution

Plan fit
One plan, no tiers to choose between

This developer publishes a single plan (Free to install), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install. Additional charges may apply.”.

Pricing
Free to install. Additional charges may apply.
Free

Free to install

The listing notes additional charges may apply, so the plan prices above may not be the full monthly cost.
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

35

/ 100
Limited evidence
low confidence

Scored on 20 merchant reviews we hold for Listrak: Email, SMS & Identity, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Total cost is not knowable up front
1 plan listed, but the listing notes additional charges may apply.
Computed from the 20 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2020–2025 · 20 reviews read
Reviews per year
20201 reviews
20213 reviews
202414 reviews
20252 reviews
What merchants say

5.0

20 reviews
5★100%
4★0%
3★0%
2★0%
1★0%
Developer replies
0%
of reviews get an answer
Reviewed at 12m+
25%
had used it a year when they wrote
From 20 reviews read. Typical reviewer had used the app for 8.5 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 20. Open one to read it in full, with the developer's reply where there is one.

Working with Listrak and Shopify has been a seamless experience for our team! The integration has been smooth + reliable, making it easy to connect our store data directly into Listrak. Great solution for any Shopify brand looking to elevate retention marketing.

We’ve been with Listrak since Bronto sunsetted in 2022, and it’s been an outstanding partnership from day one. We run all email campaigns for three different brands through Listrak, and we also manage SMS marketing for two of them on the platform. What initially drew us to Listrak was their dedicated account management team, which made the transition seamless. The dashboarding and reporting functionalities are robust, giving us the insights we need to make data-driven decisions. Setting up emails, campaigns, and list segmentation is straightforward and efficient, which makes our marketing workflow so much smoother. Our current account manager has been instrumental in keeping us on track with ongoing optimization initiatives, and we truly value her expertise and support. Overall, Listrak has been a reliable, user-friendly, and strategic partner for our marketing efforts, and we’re very happy with the results.

We have used Listrak for email for several years now because we love how customizable it is. The customer support is also wonderful! Our dedicated Customer Success Manager, and the support staff through their direct chat feature, seems to respond almost immediately. We are able to do pretty much anything we can imagine with email because their team is willing to help us to figure out how to do things that may be a bit more technically difficult. The amount of data they ingest and allow us to utilize is also so great that we've been able to use them + Shopify, while not having to purchase an additional CDP. Other businesses may be different, but the point is, their data, reporting, and segmentation abilities are everything we've needed.

Listrak has been a fantastic tool for us at Perfumania. It’s super easy to use, with detailed analytics that really help us understand our campaigns. The email tools make creating and managing campaigns a breeze, and the personalization options have boosted our conversions. Our Listrak rep has always been beyond amazing, and the whole team is always quick to jump in and help us get the most out of the platform. We’d highly recommend Listrak to anyone looking for top-notch support in email and SMS marketing.

We recently completed onboarding with Listrak and I was impressed with the hi-touch service we received. The overall competence of everyone we worked with gave me confidence in transitioning four different brands simultaneously. Our Project Manager provided a roadmap and weekly status updates on our progress. When any questions arose, she immediately responded with follow-up steps and solutions. Listrak's technical team handled the integration with Shopify and the data passing to Listrak. It was critical to have Listrak's help building templates and the logic for automated journeys inside our four separate accounts. Their attention to detail allowed me to focus on our marketing effort during the transition. Our Account Manager attended all the meetings and jumped in to assist as we were learning the platform. She scheduled training after our IP warm-up and continues to support us during weekly status updates. I recommend Listrak's service to anyone looking for assistance in transitioning their email marketing program.

Listrak has been an excellent solution for us at the Ready Store. The system is intuitive and user-friendly. The analytics are detailed and relevant. The tools available in Listrak have allowed us to personalize campaigns, and see excellent conversions. Our Listrak rep has been awesome to work with, the Listrak team is always quick to respond to questions and help us to utilize the platform fully.

We migrated from a two-provider solution to Listrak at the beginning of the year, and that has proven to be the right decision. The onboarding process and ongoing account management is high-touch, unlike the experience with most other vendors in the space. The Listrak team is solid, the technology is best in class, and the reporting is open and flexible. The latter is a very nice respite from other vendors that claim their results are superior but keep their technology and reporting in a "black box."

Listrak has truly transformed our marketing efforts! Since we started using it, our customer acquisition and revenue have soared. The email tools are exceptional, making campaign creation and management a breeze. The detailed analytics offer valuable insights that help us continuously improve, alongside our monthly strategy calls with our rep. Listrak is user-friendly, effective, and the support team is fantastic. We highly recommend it to any business looking to elevate their marketing game!

Listrak: Email, SMS & Identity FAQ

Answered from this app's own listing and its full review record.

Best suited for merchants running email and SMS marketing campaigns who need identity resolution across customer touchpoints.

The Shopify App Store lists this app as “Free to install. Additional charges may apply.”. It does not publish plain monthly prices we can compute against.

On our scorecard Listrak: Email, SMS & Identity rates 35 out of 100 — limited evidence — read from 20 merchant reviews. The developer has published replies to 0 of 20 reviews. The score reflects what the review record shows, nothing more.

20 merchants have reviewed Listrak: Email, SMS & Identity, averaging 5.0 out of 5. We hold the review history from 2020 to 2025, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 20 reviews


New reviews, last 12 months

1 (was 5)


Developer replies

0 of 20 reviews


Typical reviewer had used it

8.5 months


Pricing

Free to install. Additional charges may apply.


On the App Store since

August 26, 2020


Review history held

2020 – 2025

Integrates with
Checkout

Categories
Email marketingSMS marketing
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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