xpay
Shopify apps
Returns and exchanges
S: Returns, EU Withdrawal
S: Returns, EU Withdrawal
by Synctrack
4.9
(121 reviews)
Best suited for stores using Australia Post, FedEx and Gorgias, which it integrates with and willing to start free and move to $19/mo.
Manage returns with an automated returns and exchanges portal, return tracking & EU Withdrawal forms Looking for a smarter way to manage returns? With Synctrack Returns & Exchanges (RMA) by Synctrack, stop losing margin to refunds with AI Smart Exchange, while automating returns through a self-serve returns portal, return label generation, refunds, return tracking, and powerful return MCP. Integrate with 2,900+ carriers, automate return workflows & stay compliant with evolving regulations through built-in return management tools including support for EU Withdrawal Forms effective June 19, 2026. Looking for a smarter way to manage returns? With Synctrack Returns & Exchanges (RMA) by Synctrack, stop losing margin to refunds with AI Smart Exchange, while automating returns through a self-serve returns portal, return label generation, refunds, return tracking, and powerful return MCP. Integrate with 2,900+ carriers, automate return workflows & stay compliant with evolving regulations through built-in return management tools including support for EU Withdrawal Forms effective June 19, 2026. more Self-serve return & EU Withdrawal Forms for compliance (effective June 19, 2026) RMA: Automate return labels generation & tracking with 2900+ carrier integration Reduce refunds with AI smart exchange or refunds by store credit, gift card, etc Auto-sync returns status to Shopify & connect with your AI agents with MCP tools Support Shippo, Sendcloud, FedEx, Australia Post, Shipstation, Easypost & more
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many stores?
ENTERPRISE
$149.99/month
≈ $149.99 per store
PREMIUM ($49.99/mo) will not stretch this far — it caps out on stores.
Returns and exchanges
Bottom line
fulfilment cost and post-purchase experience
From $19.99/mo
free plan available · 4 tiers · priced by stores
82/100
Well supported · from 121 reviews
What it does
Self-serve return & EU Withdrawal Forms for compliance (effective June 19, 2026)
RMA: Automate return labels generation & tracking with 2900+ carrier integration
Reduce refunds with AI smart exchange or refunds by store credit, gift card, etc
Auto-sync returns status to Shopify & connect with your AI agents with MCP tools
Support Shippo, Sendcloud, FedEx, Australia Post, Shipstation, Easypost & more
Pricing
Free
$19.99/month
$49.99/month
$149.99/month
82
/ 100Well supported
Scored on 121 merchant reviews we hold for S: Returns, EU Withdrawal, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2023–2026 · 121 reviews read| 2023 | 5 reviews |
|---|---|
| 2024 | 74 reviews |
| 2025 | 29 reviews |
| 2026 | 13 reviews |
What merchants say
4.9
98%
of reviews get an answer13%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 121. Open one to read it in full, with the developer's reply where there is one.
Florence was very quick to respond to my query when I had a customer exchange request that wasn't straight forward. Thank you
Synctrack Returns is a very useful app that significantly simplified our return process. The setup is quick, and the interface is clean and easy to use. Customers can submit return requests on their own, which saves us a lot of time in customer support. The automation of approvals and return statuses is also a big plus. The integration with Shopify works flawlessly, everything is well synchronized. I would also like to highlight their support team, which is responsive and very helpful. Highly recommended for anyone who wants to manage returns in a more professional and efficient way
very nice support and works for customers
Sehr sehr guter Support. Und gut bedienbares Retouren Portal.
Very user friendly and amazing features.
Vincent was great supporting our requests!
Very good customer service
Support extrêmement réactif. Merci Niel !
S: Returns, EU Withdrawal FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Australia Post, FedEx and Gorgias, which it integrates with and willing to start free and move to $19/mo.
There is a free plan, paid plans start at $19.99/month, and run to $149.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
S: Returns, EU Withdrawal's tiers are gated on stores, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard S: Returns, EU Withdrawal rates 82 out of 100 — well supported — read from 121 merchant reviews. The developer has published replies to 118 of 121 reviews. The score reflects what the review record shows, nothing more.
121 merchants have reviewed S: Returns, EU Withdrawal, averaging 4.9 out of 5. We hold the review history from 2023 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 121 reviews
4.89 from 27 reviews
27 (was 39)
118 of 121 reviews
2 months
Free plan available. Free trial available.
March 13, 2023
2023 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
Run a free readiness checkInstead of S: Returns, EU Withdrawal
Same categories, by review volume.
