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Otter Loyalty & Rewards
Otter Loyalty & Rewards
by Okapya Software Solutions Inc.
4.6
(19 reviews)
Best suited for stores looking to drive repeat purchases and customer engagement through a loyalty program.
Turn one-time shoppers into loyal customers with points, rewards, referrals, VIP tiers & more. Otter Loyalty is a complete loyalty solution with points, rewards, referrals, VIP tiers, membership, and more. It’s built for merchants of all sizes to help drive repeat purchases, acquire new customers, and increase retention. Fully customizable to match your brand. Fully configurable to match your needs. Friendly support for everyone. (Formerly Super Rewards) Otter Loyalty is a complete loyalty solution with points, rewards, referrals, VIP tiers, membership, and more. It’s built for merchants of all sizes to help drive repeat purchases, acquire new customers, and increase retention. Fully customizable to match your brand. Fully configurable to match your needs. Friendly support for everyone. (Formerly Super Rewards) more +10 ways to earn (purchases, sign up, social media, product reviews, etc.) +5 types of rewards (discounts, free product, free shipping, gift cards) Referrals program with rewards for both VIP program with rewards & custom perks +10 languages (english, french, german, spanish, chinese & more)
Copy from the Shopify App Store listing, unedited.Discounts
Top line
conversion rate and average order value
From $15/mo
1 tier
39/100
Limited evidence · from 19 reviews
What it does
+10 ways to earn (purchases, sign up, social media, product reviews, etc.)
+5 types of rewards (discounts, free product, free shipping, gift cards)
Referrals program with rewards for both
VIP program with rewards & custom perks
+10 languages (english, french, german, spanish, chinese & more)
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Starter Plan
Free to install
Points
Referrals
VIP tiers
Membership
Bonus events
Custom loyalty page
Scaler Plan
$15/month
Points expiration
Rewards expiration
Points on product page
Nudges & reminders
Integrations
Reports
Pricing
Free to install
$15/month
39
/ 100Limited evidence
Scored on 19 merchant reviews we hold for Otter Loyalty & Rewards, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2021–2024 · 19 reviews read| 2021 | 2 reviews |
|---|---|
| 2022 | 6 reviews |
| 2023 | 6 reviews |
| 2024 | 5 reviews |
What merchants say
4.6
32%
of reviews get an answer13%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 19. Open one to read it in full, with the developer's reply where there is one.
Is there a way other than whatsapp to reach? Your app just sent out 20 emails in 10 mins to my clients and now I can't shut it off. We cannot use whatsapp in corporate environment and you have no other way to get in touch with you guys. Not professional at all to not have an email address or chat other than whatsapp. Please advise how I can shut this down so my customers stop getting all these emails? I keep getting 500 server errors when trying to shut it down myself.
Wow! I can't stop raving about the Super Rewards & Loyalty Shopify app! It's been a game-changer for our business. Not only does it work seamlessly, but it's also incredibly user-friendly. I have to give a huge shoutout to Paresh and Uddhav from the Super Rewards tech team. Their support has been invaluable in helping us set up and optimize our loyalty program. Whenever we've had questions or needed assistance, they've been there with prompt and friendly support, guiding us every step of the way. Their expertise and dedication have truly made a difference for our business, and we couldn't be more grateful.
Edit: The app is working well now. The developers have been in communication with me to fix all the bugs. I am happy with the app at this time. This app isn’t consistent. My customers are constantly asking me why they don’t have their points. I’ll email the company and get NO HELP OR ANSWERS. I want to switch to a new points program and to do so I need to spend the $99 to export my customers, but have to wait until the free trial is up to do so, no way to expedite the process. The company emails me back about a meeting but when I email questions, again, no response. I have customers with no points still and can’t find out why. Do yourself a favor and do not get this points program!
Fantastic Support and Seamless API I want to share my positive experience with this app. The support is truly impressive – no more waiting for hours to get a response. Their developers are easily accessible, which saved me a lot of time explaining things. The API worked like a charm for us. It smoothly integrated into our system, and we faced no issues. They even assisted me with some custom work when I was stuck, going the extra mile to help. After trying out about 15 different apps, this was the only one that provided both an affordable solution and excellent customer service. I highly recommend giving this app a shot.
So far so good. Seems quite clear and in depth, so looking forward to implementing it into my store. Had a few questions to ask and a lovely member Paresh helped in swift time. Straight to the point and polite!
Terrible. I just uninstall the apps but it still charge to me.
Paresh was very helpful with setting up the app on my site , really professional and I'm looking forward to working with him in the future.
We just start using this app. Great service and good program. Support is alway there when need. We will continue to use this app.
Otter Loyalty & Rewards FAQ
Answered from this app's own listing and its full review record.
Best suited for stores looking to drive repeat purchases and customer engagement through a loyalty program.
Paid plans start at $15/month across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.
On our scorecard Otter Loyalty & Rewards rates 39 out of 100 — limited evidence — read from 19 merchant reviews. The developer has published replies to 6 of 19 reviews. The score reflects what the review record shows, nothing more.
19 merchants have reviewed Otter Loyalty & Rewards, averaging 4.6 out of 5. We hold the review history from 2021 to 2024, which is what the year-by-year chart on this page is built from.
At a glance
4.6 / 5 · 19 reviews
0
6 of 19 reviews
22 days
Free to install
July 12, 2021
2021 – 2024
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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