Parcel2Go Smart Send
by Parcel2Go.com
3.6
(21 reviews)
Best suited for merchants shipping parcels who want to compare carrier rates and streamline label generation.
Manage and automate your eCommerce shipping from one dashboard with Parcel2Go's Smart Send tool Cut your postage costs and simplify your delivery process with Parcel2Go’s Smart Send business tool. Whether you're sending within the UK or shipping globally, Smart Send helps to automate sending parcels. You’ll get access to discounted Shopify shipping rates, fast and reliable couriers, a range of delivery services and a straight forward ecommerce shipping integration that works for you. Cut your postage costs and simplify your delivery process with Parcel2Go’s Smart Send business tool. Whether you're sending within the UK or shipping globally, Smart Send helps to automate sending parcels. You’ll get access to discounted Shopify shipping rates, fast and reliable couriers, a range of delivery services and a straight forward ecommerce shipping integration that works for you. more Manage UK and international delivery directly from your Shopify dashboard. Choose from a variety of delivery services and couriers at the best rates. Generate professional shipping labels in just a few clicks. Provide accurate tracking updates for your customers Automate your Shopify orders with shipping rules
Copy from the Shopify App Store listing, unedited.Shipping
Bottom line
fulfilment cost and post-purchase experience
Free to install. Additional charges may apply.
27/100
Limited evidence · from 21 reviews
What it does
Manage UK and international delivery directly from your Shopify dashboard.
Choose from a variety of delivery services and couriers at the best rates.
Generate professional shipping labels in just a few clicks.
Provide accurate tracking updates for your customers
Automate your Shopify orders with shipping rules
One plan, no tiers to choose between
This developer publishes a single plan (Free to install), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install. Additional charges may apply.”.
Pricing
Free to install
27
/ 100Limited evidence
Scored on 21 merchant reviews we hold for Parcel2Go Smart Send, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Total cost is not knowable up front
1 plan listed, but the listing notes additional charges may apply.Review history
2021–2025 · 21 reviews read| 2021 | 5 reviews |
|---|---|
| 2023 | 5 reviews |
| 2024 | 2 reviews |
| 2025 | 9 reviews |
What merchants say
3.6
29%
of reviews get an answer43%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 21. Open one to read it in full, with the developer's reply where there is one.
Imports items in quickly, offers v.good range of services. 2 issues I have with the service 1. Would prefer if we could set custom valuation as it's a set amount or full RRP - I need to insure it at price we buy it in for, not what we sell it at nor £20. 2. Would like for items to extend past 14 days as sometimes we do custom work that needs the extra time.
UI and UX is great, however, the customer service is awful There is no way to change my collection address in smart send. Customer chatbot service unable to help and the API email they recommended is unresponsive All i want to do is change my collect from address My details on Shopify are correct. I have deleted the plugin and reconnected parcel2go app to no avail. Why is a simple task impossible for them to fix?
Super easy to integrate into our Shopify store! Love how easy it is to sort all our shipping in one place & so far really impressed :)
We used P2G for international parcels and the rule manager is very handy. No problems so far
Very easy to import and book parcels with a good choice of couriers available.
imports orders for quick shipping, updates fulfillment tag
I had high hopes for this. Although in some respects it saves time (I like the automated despatch notes especially), it does still feel really clunky. I seem to get endless duplicates of orders as if they just keep getting imported and that slows things down as I have to keep deleting the extra ones, ungrouping and regrouping things. It also doesn't seem to remember the settings I put in - I always use DHL Collect and no matter how often I put that as a setting, it still defaults to DHL Drop Off. So - not bad, but definitely lots of room for improvement.
Two weeks go by and still no support :-( Struggling with this - it doesn't talk back to Shopify now - so when an order is booked the customer's order isn't updated with tracking or fulfilled. As P2G isn't a courier option in Shopify that then makes it hard to update manually. It used to work (really well) - but hasn't for a few weeks. We have asked for support 3 times but had no resolution.
Parcel2Go Smart Send FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants shipping parcels who want to compare carrier rates and streamline label generation.
The Shopify App Store lists this app as “Free to install. Additional charges may apply.”. It does not publish plain monthly prices we can compute against.
On our scorecard Parcel2Go Smart Send rates 27 out of 100 — limited evidence — read from 21 merchant reviews. The developer has published replies to 6 of 21 reviews. The score reflects what the review record shows, nothing more.
21 merchants have reviewed Parcel2Go Smart Send, averaging 3.6 out of 5. We hold the review history from 2021 to 2025, which is what the year-by-year chart on this page is built from.
At a glance
3.6 / 5 · 21 reviews
0 (was 9)
6 of 21 reviews
8 months
Free to install. Additional charges may apply.
November 13, 2020
2021 – 2025
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