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Shopify apps
Returns and exchanges
PostCo Returns & EU Withdrawal
PostCo Returns & EU Withdrawal
by PostCo
4.8
(93 reviews)
Best suited for stores using Australia Post, Gorgias and Klaviyo, which it integrates with and with a budget from $129/mo.
Returns, Cart & Checkout Upsell, EU Withdrawal Portal & Order Editing — all in one platform PostCo unifies upsell, order editing, returns, EU withdrawal and exchanges in one platform. No more juggling siloed apps. Customize your cart and build upsell strategies that raise AOV at cart and checkout. Add order editing to cut support tickets. Offer seamless exchanges on your site with bonus credit, instant exchange, and flexible rules that keep revenue in store. All powered by one customer intelligence layer that knows your customer from first visit to return. PostCo unifies upsell, order editing, returns, EU withdrawal and exchanges in one platform. No more juggling siloed apps. Customize your cart and build upsell strategies that raise AOV at cart and checkout. Add order editing to cut support tickets. Offer seamless exchanges on your site with bonus credit, instant exchange, and flexible rules that keep revenue in store. All powered by one customer intelligence layer that knows your customer from first visit to return. more Reduce refunds with store credit, bonus incentives & instant exchanges Upsell at cart, checkout & during exchanges for higher order value Let customers edit their orders after checkout, no support needed Unlimited return rules and workflows to optimize your returns process Add an EU-compliant withdrawal button and portal to your store
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many locations?
Pro
$129/month
≈ $129.00 per location
Next step up is Premium at $239/mo — $110 more a month.
Returns and exchanges
Bottom line
fulfilment cost and post-purchase experience
From $129/mo
2 tiers · priced by locations
54/100
Mixed signals · from 92 reviews
What it does
Reduce refunds with store credit, bonus incentives & instant exchanges
Upsell at cart, checkout & during exchanges for higher order value
Let customers edit their orders after checkout, no support needed
Unlimited return rules and workflows to optimize your returns process
Add an EU-compliant withdrawal button and portal to your store
Pricing
Free to install
$129/month
$239/month
54
/ 100Mixed signals
Scored on 92 merchant reviews we hold for PostCo Returns & EU Withdrawal, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.67, 0.22 stars below the lifetime average of 4.89. Worth reading the newest reviews before installing.Review history
2020–2026 · 92 reviews read| 2020 | 3 reviews |
|---|---|
| 2021 | 20 reviews |
| 2022 | 13 reviews |
| 2023 | 13 reviews |
| 2024 | 19 reviews |
| 2025 | 16 reviews |
| 2026 | 8 reviews |
What merchants say
4.8
1%
of reviews get an answer24%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 93. Open one to read it in full, with the developer's reply where there is one.
This app has helped us save time and freed us from the hassle that exchanges often create for our business. We now have a clean, professional-looking platform with tracked shipping and full control over our data. The team behind it is very helpful and takes all matters seriously. They also offer API access and custom adjustments that other apps simply don’t provide. Thank you for a really great app!
I highly recommend PostCo to anyone looking for a reliable returns portal. The support team is absolutely incredible, they are everything! Over the last two years, they have implemented so many great features that have made our process so much smoother. The recent integration with New Zealand Post has been a massive win for us. It has made our returns side so much more accessible and user-friendly for our customers here in NZ. If you want to make returns easy for both your team and your shoppers, this is the app to use. Thanks again to the team for all the support!
The support team is amazing and helpful, They always respond quickly and resolve any issues.
The app works well, but support changed our default language without permission after I asked a simple question. It is unacceptable to modify customer settings without notification or consent. __ They fixed that. __ The app is working okay, but if you are outside the US, you have pretty limited options. Also, it is quite costly, compared to similar apps.
We have been using this app for just over a month now and we couldn't speak more highly of it! We were suggested Post Co from a friend who also use the platform. Set us was seamless and nothing was an issue. The customisable page is amazing and we even had a few requests to create specific rules that were created by the team. Certainly has streamlines our returns process and has allowed staff more time to work on other projects.
PostCo has significantly improved our returns and exchanges flow. It provides clear and insightful information to customers while giving our team everything needed to easily review, approve, or reject requests. The process is seamless and well structured, which has made handling returns far more efficient. The setup support was always helpful and responsive, and we’re very happy with the app and the experience.
We’ve been using PostCo as our returns and exchange portal on Shopify for a few years now, and we love it! The platform is intuitive for both our team and our customers and it has streamlined a process that used to take a lot of time. The customisation options are great - from tailoring the portal to match our brand to setting detailed return rules that suit our workflows. It integrates seamlessly with our shipping partners as well, automatically creating labels without any manual steps on our end. The support team have always been quick to respond, they are knowledgeable and genuinely helpful. Every question we’ve had has been answered promptly with clear guidance, giving us full confidence in the platform.
We’ve been using PostCo to manage our returns and exchanges, and it’s been working seamlessly for our store. The app has made the returns process smooth and easy for both our customers and our team. The support team is also amazing — they’re quick to respond and always helpful whenever we have any questions or need assistance. Highly recommend PostCo to any brand looking to simplify their returns process and provide a better customer experience!
PostCo Returns & EU Withdrawal FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Australia Post, Gorgias and Klaviyo, which it integrates with and with a budget from $129/mo.
Paid plans start at $129/month, and run to $239/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
PostCo Returns & EU Withdrawal's tiers are gated on locations, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard PostCo Returns & EU Withdrawal rates 54 out of 100 — mixed signals — read from 92 merchant reviews. The developer has published replies to 1 of 92 reviews. The score reflects what the review record shows, nothing more.
93 merchants have reviewed PostCo Returns & EU Withdrawal, averaging 4.8 out of 5. We hold the review history from 2020 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.8 / 5 · 93 reviews
4.67 from 18 reviews
18 (was 14)
1 of 92 reviews
4 months
Free to install. Free trial available.
February 25, 2020
2020 – 2026
Categories
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