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  1. xpay✦ Commerce

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  4. Shipping

  5. Sendcloud | Shipping Platform

Sendcloud | Shipping Platform

by Sendcloud

4.6

(503 reviews)

54/100 · Mixed signalsFree plan available. Free trial available.
Best suited for stores using DHL, DPD and Evri, which it integrates with and willing to start free and move to $33/mo.

Automate shipping and improve customer experience with flexible delivery, branded tracking & more. Shipping shouldn’t slow you down. Sendcloud automates your shipping workflow and helps you deliver a better delivery experience from checkout to delivery. Connect your Shopify store to 170+ carriers, automatically create shipping labels, offer flexible delivery options, and keep customers informed with branded tracking updates. From label creation to returns, manage your entire shipping process in one platform. Shipping shouldn’t slow you down. Sendcloud automates your shipping workflow and helps you deliver a better delivery experience from checkout to delivery. Connect your Shopify store to 170+ carriers, automatically create shipping labels, offer flexible delivery options, and keep customers informed with branded tracking updates. From label creation to returns, manage your entire shipping process in one platform. more Easy setup: connect your store in seconds, no code needed. Ship via 170+ carriers like DHL, UPS & more using Sendcloud rates or your own. Customize delivery: offer home, pickup point, same-day or next-day options. Print labels, sync orders & manage returns in one platform. Branded tracking emails, WhatsApp, SMS, and return portal.

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Shipping
What it moves
Bottom line

fulfilment cost and post-purchase experience

What it costs
From $33/mo

free plan available · 4 tiers

How it’s supported
54/100

Mixed signals · from 486 reviews

What it does

Easy setup: connect your store in seconds, no code needed.

Ship via 170+ carriers like DHL, UPS & more using Sendcloud rates or your own.

Customize delivery: offer home, pickup point, same-day or next-day options.

Print labels, sync orders & manage returns in one platform.

Branded tracking emails, WhatsApp, SMS, and return portal.

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Free
Free
You start with

Use our pre-negotiated shipping rates

Service points in your checkout

Limited tracking emails for 2 languages

Lite
$33/month
Adds

Ship with your own carrier contract

Schedule pick-ups with carriers

Full suite of tracking emails

Growth
$99/month
Adds

Full branded tracking page

Tracking via SMS

Pack & Go picking solution

Phone, email & live chat support

Premium
$195/month
Adds

Return portal

Unlimited shipping & return rules

Dedicated Customer Success Manager

Remove Sendcloud watermark

Listed as “Free plan available. Free trial available.”. Plan contents change — confirm on the listing before you install.
Pricing
Free plan available. Free trial available.
Free

Free

Free
Use our pre-negotiated shipping rates
Service points in your checkout
Limited tracking emails for 2 languages
Lite

$33/month

Lowest paid plan
Ship with your own carrier contract
Schedule pick-ups with carriers
Full suite of tracking emails
Growth

$99/month

Full branded tracking page
Tracking via SMS
Pack & Go picking solution
Phone, email & live chat support
Premium

$195/month

Return portal
Unlimited shipping & return rules
Dedicated Customer Success Manager
Remove Sendcloud watermark
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

54

/ 100
Mixed signals
high confidence

Scored on 486 merchant reviews we hold for Sendcloud | Shipping Platform, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Recent reviews rate above this app's own average
Reviews in the last 12 months average 4.62, 0.16 stars above the lifetime average of 4.46.
Computed from the 486 reviews we hold, with 12-month windows measured to 2026-09. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2016–2026 · 486 reviews read
Reviews per year
20161 reviews
20174 reviews
20189 reviews
201919 reviews
202026 reviews
202121 reviews
20229 reviews
202312 reviews
202445 reviews
2025221 reviews
2026119 reviews
What merchants say

4.6

503 reviews
5★76%
4★13%
3★1%
2★1%
1★9%
Developer replies
0%
of reviews get an answer
Reviewed at 12m+
52%
had used it a year when they wrote
From 486 reviews read. Typical reviewer had used the app for 12 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 503. Open one to read it in full, with the developer's reply where there is one.

Makkelijk in gebruik en op te zetten. Standaard integratie met platform als BOL is super prettig alsmede de optie voor leveren aan pakketpunten die eenvoudig op te zetten is tussen Sendcloud en Shopify (duidelijke instructies welke stappen je moet zetten). Bovendien zijn de goede Sendcloud tarieven erg prettig voor ons en de vele verzendopties erg prettig voor onze klanten. We hebben ook andere opties geprobeerd, maar Sendcloud geeft simpelweg de meeste waar voor je geld.

Hele fijne tool voor onze shop!

Utilisateur heureux de Sendcloud depuis bientôt 1 an nous sommes pleinement satisfait de la solution. Zéro problème d'intégration, tout est fluide et simple d'utilisation !

Hi, I’m reaching out because I’m honestly quite disappointed with how this has been handled. We’ve been using your app for several years and had a good level of trust in your company. Recently, you made an offer to users in exchange for completing a specific action. We followed all the requested steps and submitted everything as instructed, but despite several follow-ups, we still haven’t received what was promised. The issue isn’t really the value of it, it’s the principle. If you make a promise to your customers and they fulfill all the conditions, I think it’s fair to expect you to honor it. It’s quite disappointing to lose trust in a company over something that should have been very simple to resolve.

Toen we ruim een jaar geleden begonnen met ons allereerste merk en onze eerste webshop, hadden we echt geen idee wat er allemaal op ons af zou komen. De logistiek wilden we vanaf dag één gewoon strak geregeld hebben—het is toch de eerste fysieke kennismaking van de klant met ons product. In het begin liepen we tegen wat opstart-hickups aan met het importeren van enkele Shopify-orders. Maar credit waar credit hoort: met de nieuwste update van Sendcloud werd dit meteen strak opgelost. Inmiddels staat onze teller op 872 labels en verwachten we ruim voor het einde van het jaar die magische grens van 1.000 te tikken. Het geeft gewoon een hoop rust in je hoofd als alles geautomatiseerd verloopt en je niet bij elk pakketje opnieuw het wiel hoeft uit te vinden. Sendcloud, een betrouwbare tool om als merk mee te groeien.

Super outil qui fait gagner du temps.

Koppeling werkt uitstekenend, makkelijk in te stellen en veel instellingen naar wens aan te passen. Klantenservice reageert ook goed (en meestal) snel op vragen. Mogelijke verbetering zou nog zijn om de labels direct vanuit Shopify te kunnen aanmaken. Dat scheelt weer het open moeten hebben van meerdere apps.

Werkt heel goed, alles gaat automatisch en adressen worden gecheckt

Sendcloud | Shipping Platform FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using DHL, DPD and Evri, which it integrates with and willing to start free and move to $33/mo.

There is a free plan, paid plans start at $33/month, and run to $195/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Sendcloud | Shipping Platform's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Sendcloud | Shipping Platform rates 54 out of 100 — mixed signals — read from 486 merchant reviews. The developer has published replies to 1 of 486 reviews. The score reflects what the review record shows, nothing more.

503 merchants have reviewed Sendcloud | Shipping Platform, averaging 4.6 out of 5. We hold the review history from 2016 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.6 / 5 · 503 reviews


Rating, last 12 months

4.62 from 232 reviews


New reviews, last 12 months

232 (was 118)


Developer replies

1 of 486 reviews


Typical reviewer had used it

12 months


Pricing

Free plan available. Free trial available.


On the App Store since

July 29, 2015


Review history held

2016 – 2026

Integrates with
Checkout
Customer accounts
DHL
DPD
Evri
PostNL
Royal Mail
UPS

Categories
ShippingShipping rates
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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xpay

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