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Shopify apps
Shipping
Shipmozo ‑ Smart Shipping
Shipmozo ‑ Smart Shipping
by Tensor Logistics Pvt Ltd
3.7
(23 reviews)
Best suited for merchants looking to optimize shipping costs and streamline post-purchase tracking for their customers.
Shipmozo helps automate B2C, B2B & international shipping from one unified platform. Shipmozo is a shipping aggregator built for eCommerce, D2C, B2B, and enterprise shipping. Manage small + heavy shipments on a single panel with strong first-mile pickup execution, proactive ops, and high delivery control. Get zero volumetric pricing benefits on select carriers, free email notifications, free WhatsApp/SMS OFD alerts, faster COD remittance with a clear dashboard, and powerful RTO/NDR handling—including free NDR calling and RTO revoke support. Shipmozo is a shipping aggregator built for eCommerce, D2C, B2B, and enterprise shipping. Manage small + heavy shipments on a single panel with strong first-mile pickup execution, proactive ops, and high delivery control. Get zero volumetric pricing benefits on select carriers, free email notifications, free WhatsApp/SMS OFD alerts, faster COD remittance with a clear dashboard, and powerful RTO/NDR handling—including free NDR calling and RTO revoke support. more Seamless Courier Partner Integration (27+ carriers) Auto Order Sync + Bulk Shipping Label Generation Branded Tracking Page + Free Email Notifications NDR/RTO Control: Free Calling, Reattempts (3–5) & RTO Revoke AI Courier Allocation (Smart Carrier Recommendation Engine)
Copy from the Shopify App Store listing, unedited.Shipping
Bottom line
fulfilment cost and post-purchase experience
Free to install. Additional charges may apply.
35/100
Limited evidence · from 23 reviews
What it does
Seamless Courier Partner Integration (27+ carriers)
Auto Order Sync + Bulk Shipping Label Generation
Branded Tracking Page + Free Email Notifications
NDR/RTO Control: Free Calling, Reattempts (3–5) & RTO Revoke
AI Courier Allocation (Smart Carrier Recommendation Engine)
One plan, no tiers to choose between
This developer publishes a single plan (Free to install), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “Free to install. Additional charges may apply.”.
Pricing
Free to install
35
/ 100Limited evidence
Scored on 23 merchant reviews we hold for Shipmozo ‑ Smart Shipping, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate above this app's own average
Reviews in the last 12 months average 3.95, 0.34 stars above the lifetime average of 3.61.Total cost is not knowable up front
1 plan listed, but the listing notes additional charges may apply.Review history
2022–2026 · 23 reviews read| 2022 | 1 reviews |
|---|---|
| 2025 | 3 reviews |
| 2026 | 19 reviews |
What merchants say
3.7
0%
of reviews get an answer30%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 23. Open one to read it in full, with the developer's reply where there is one.
Worst shipping aggregator experience I have ever had. Shipmozo suddenly blocked my account without any prior notice or valid reason. They held my wallet balance and several of my credit notes, which caused significant financial loss and completely disrupted my business operations. Customer support was extremely poor and unresponsive. Despite repeated follow-ups, I received no proper explanation or timely resolution. The issue was only resolved after I raised it publicly on social media. Holding a seller’s funds and credit notes without any justification is highly unprofessional and unacceptable. If you run a serious business, I strongly recommend avoiding Shipmozo. Unreliable service, poor customer support, and zero accountability. Absolutely not recommended.
We used Shipmozo for 2 months and experience was no less than a HORROR SHOW! This should be your last go to courier on mother earth. Period.
Excellent Courier Aggregator – Highly Recommended! We’ve had a great experience using Shipmozo for our Shopify store. The platform is smooth, easy to use, and integrates well with our order processing workflow. Shipment creation is quick, and tracking updates are accurate and timely. Special Thanks to - Raksha, my account manager!
Excellent service from RM Raksha and the Shipmozo team. Co-founder Rajesh has also been extremely cooperative and supportive throughout. Quick and effective solutions were provided at every stage. Raksha has been exceptionally proactive—always available, responsive, and helpful on both calls and chat. The overall service experience has been smooth, professional, and reliable. While there is always scope for improvement, I am confident that the Shipmozo team will continue to enhance their service standards. I truly appreciate the prompt assistance, dedication, and customer-first approach.
We had a great experience with Shipmozo for our shipments. The service was consistently reliable timely and well coordinated ensuring smooth deliveries without any complications. Special thanks to RAKSHA for handling the account so efficiently her exceptional support, quick responsiveness and high level of professionalism made the entire process seamless and completely hassle free. She was always proactive in addressing queries and keeping us informed at every stage Overall, Shipmozo exceeded our expectations, and their commitment to customer satisfaction is truly commendable. Highly appreciated and strongly recommended. Thank You
One of the best shipping aggregators in India. The platform is intuitive, and the rates are competitive. Our account manager, Mr. Vishal & Mr. Vikas, is very helpful and ensures our shipments are processed without delays. Professional and transparent service!
It's the same as Shiprocket, COD orders will be stuck for ages and similar scams... they try every possible way just to make sure your COD shipments won't be deliver. If as a seller you don't wanna suffer huge loss please don't ship from shipmozo. Even their seller support is worst they don't help they don't listen- don't recommend
all team member full supportive, quick response quick soul any issue & Very good courier rates, lower than most of them. Service and pricing far better than Shiprocket.
Shipmozo ‑ Smart Shipping FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants looking to optimize shipping costs and streamline post-purchase tracking for their customers.
The Shopify App Store lists this app as “Free to install. Additional charges may apply.”. It does not publish plain monthly prices we can compute against.
On our scorecard Shipmozo ‑ Smart Shipping rates 35 out of 100 — limited evidence — read from 23 merchant reviews. The developer has published replies to 0 of 23 reviews. The score reflects what the review record shows, nothing more.
23 merchants have reviewed Shipmozo ‑ Smart Shipping, averaging 3.7 out of 5. We hold the review history from 2022 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
3.7 / 5 · 23 reviews
3.95 from 19 reviews
19
0 of 23 reviews
9 months
Free to install. Additional charges may apply.
January 5, 2022
2022 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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