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Yozo: Email,SMS, CX AI Agent
Yozo: Email,SMS, CX AI Agent
by YOZO AI TECH - FZCO
5.0
(13 reviews)
Best suited for stores willing to start free and move to $50/mo.
Conversational AI that runs your Email, WhatsApp, SMS, popups, reviews and agentic chat support 24/7 Yozo is one chat-driven AI agent that builds campaigns, flows, popups, reviews and a 24/7 support agent across all channels then unifies every reply in one inbox. Just chat. Watch it all ship. Yozo is one chat-driven AI agent that builds campaigns, flows, popups, reviews and a 24/7 support agent across all channels then unifies every reply in one inbox. Just chat. Watch it all ship. more Build campaigns and flows across all channels (Email, WhatsApp & SMS) Captures and activates first time customers with popups AI chat agent on site, IG, Messenger & WhatsApp that learns your store in mins Auto-collect & embed reviews on autopilot Unified inbox for site chat, IG, Messenger & WhatsApp, All in one place
Copy from the Shopify App Store listing, unedited.Email marketing
Top line
conversion rate and average order value
From $50/mo
free plan available · 3 tiers
55/100
Mixed signals · from 11 reviews
What it does
Build campaigns and flows across all channels (Email, WhatsApp & SMS)
Captures and activates first time customers with popups
AI chat agent on site, IG, Messenger & WhatsApp that learns your store in mins
Auto-collect & embed reviews on autopilot
Unified inbox for site chat, IG, Messenger & WhatsApp, All in one place
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free to install
Free
AI Campaign & Flow Builder with chat
Create email campaigns
Create SMS & WhatsApp campaigns
Setup Zena.ai (AI customer support)
Unified inbox (IG-WhatsApp-Site Chat)
Enable Reviews sections
Starter
$50/month
10,000 Emails/mo
$10 Messages Credits Included (WA+SMS)
50 Chats/mo-Zena AI Chat Support Agent
Email & Phone/SMS Popups + Welcome Flows
Enable Reviews+Reviews Collection Flows
Unified Inbox for IG/WhatsApp/Site Chat
Growth
$150/month
200,000 Emails/mo
$50 Messages Credits Included (WA+SMS)
500 Chats/mo-Zena AI Chat Support Agent
Pricing
Free
$50/month
$150/month
55
/ 100Mixed signals
Scored on 11 merchant reviews we hold for Yozo: Email,SMS, CX AI Agent, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2025–2026 · 11 reviews read| 2025 | 5 reviews |
|---|---|
| 2026 | 6 reviews |
What merchants say
5.0
0%
of reviews get an answer9%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 13. Open one to read it in full, with the developer's reply where there is one.
Really love how easy it is to create and manage email campaigns with Yozo. The variety of tools and features available in one app is amazing, and it makes managing different parts of my store much more convenient.
Yozo made sure email marketing and scaling is easier with their ai agent support which automates everything even the email designs!
Huge thanks to the founders—they are remarkably smart, innovative, and always super helpful. I want to give a special shoutout to Lina, our account manager. She is easily one of the best account managers I’ve ever worked with! Lina is exceptionally smart, clever, and constantly goes above and beyond to support us. Highly recommend Yozo to any Shopify merchant!
Yozo is honestly the perfect add-on for any Shopify website I’ve been with them from the very beginning, and I’m genuinely so happy with how much they’ve evolved and what they’ve built today. Creating email & WhatsApp campaigns is now effortless. with smart campaign recommendations that make everything feel more structured and intentional. The brand assets feature is a true game changer, using your identity to create designs that always stay consistent and on-brand. And Zena, the AI assistant, communicates with customers so naturally, friendly, and professionally that many don’t even realize it’s AI. Beyond the product, the team is incredibly professional, supportive, and detail-oriented. always listening, always improving, and always pushing things forward. Such a solid addition to any website
It’s one of the most inclusive tools on Shopify. The team genuinely listens to customer feedback and is always working to improve, with new features rolling out almost every week. The team is incredibly supportive and easy to reach, which makes a huge difference. The flexibility they offer also stands out. Overall, Yozo has a lot of potential and a clear path forward.
Really like how it handles multiple things at once. products SEO + abandoned carts + chat assistant in one app = less clutter on my store and very easy to use
Its honestly really promising, it gave me a lot of insight on what type of recoveries I have and start iterating on cart recovery messages that might work. Its a lot like talking to a new hire thats learning about the business. Definitely feel lucky to be one of the first explorers here would 100% recommend you give it a try.
At first I thought it would just be another AI gimmick, but Yozo has become part of my daily workflow. The SEO agent handles product content better than I could, the cart recovery makes money I didn’t expect, and the shopping assistant keeps people engaged without me having to hire support staff. If you run a Shopify store and don’t have time to do all this manually, this is a no-brainer
Yozo: Email,SMS, CX AI Agent FAQ
Answered from this app's own listing and its full review record.
Best suited for stores willing to start free and move to $50/mo.
There is a free plan, paid plans start at $50/month, and run to $150/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Yozo: Email,SMS, CX AI Agent's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Yozo: Email,SMS, CX AI Agent rates 55 out of 100 — mixed signals — read from 11 merchant reviews. The developer has published replies to 0 of 11 reviews. The score reflects what the review record shows, nothing more.
13 merchants have reviewed Yozo: Email,SMS, CX AI Agent, averaging 5.0 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 13 reviews
5.00 from 6 reviews
6 (was 5)
0 of 11 reviews
2 months
Free plan available
June 10, 2024
2025 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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