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Jira Service Desk logo

Jira Service Desk Pricing

atlassian.com · Service Desk · refreshed 2026-05-06
Service Desk
Self-serve checkout
5 tiers
Public API
Quick answer

Jira Service Desk pricing is being verified — see the live pricing page for the source of truth.

Page fetched 2026-05-09 · atlassian.com · Pricing not yet verified
Jira Service Desk pricing page screenshot — https://www.atlassian.com/software/jira/service-management/pricing
Source · live pricing page on 2026-05-06

www.atlassian.com/software/jira/service-management/pricing

Open
Pricing
Jira Service Desk pricing
As of 2026-05-09 · www.atlassian.com/software/jira/service-management/pricing
Pricing — verifying
We’re still verifying Jira Service Desk’s pricing

Pricing details were not present in the provided body text, so all price‑related fields are null and the model is marked as unverified.

Source of truth: www.atlassian.com/software/jira/service-management/pricing

Open live pricing pageSee agent-readiness analysis
Frequently asked
Jira Service Desk pricing FAQ

Jira Service Desk's pricing is being verified — please check the live pricing page for the source of truth.

Jira Service Desk does not advertise a free tier on its public pricing page as of 2026-05-06. A free trial may be available on request.

Not currently — Jira Service Desk's public pricing page routes every advertised plan to a sales contact form.

xpay scored Jira Service Desk as sales-gated: every advertised plan routes to a sales contact form. Jira Service Desk publishes a pricing page with 5 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. Public API documentation is reachable without an auth wall. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Service Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Jira Service Desk to compare with 3 nearest peers.

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AI agent readiness
Can an AI agent buy from Jira Service Desk?
Approaching Agent-Ready

66

/ 100 in xpay's Agent-Ready SaaS Index

Jira Service Desk publishes a pricing page with 5 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signu…

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Jira Service Desk into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

Not advertised

Billing cycle

Not advertised

Lowest paid

Sales-led

Self-serve checkout

No

Tier count

—

Pricing model

Pricing not yet verified

More Service Desk alternatives
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47

Deepser

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44

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43

Mint Service Desk

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Tikit

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Jira Service Desk pricing summary derived from a live read of https://www.atlassian.com/software/jira/service-management/pricing on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Jira Service Desk.

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