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Micro Focus Service Manager logo

Micro Focus Service Manager Pricing

microfocus.com · Service Desk · refreshed 2026-05-06
Service Desk
Public API
Quick answer

Micro Focus Service Manager pricing is sales-led — no self-serve tiers are published. All advertised tiers route to a sales contact form. Micro Focus Service Manager operates in the service desk category.

Last verified 2026-05-06 · microfocus.com
Micro Focus Service Manager pricing page screenshot — https://www.microfocus.com/en-us/products/servicemanager/overview
Source · live pricing page on 2026-05-06

www.microfocus.com/en-us/products/servicemanager/overview

Open
Pricing snapshot
Pricing summary
As of 2026-05-06 · derived from www.microfocus.com/en-us/products/servicemanager/overview
Enterprise

Contact sales

Snapshot rendered from xpay's extracted pricing signals. The full tier list lives on the live page — see source link above.
Open live pricing pageSee agent-readiness analysis
Micro Focus Service Manager pricing plans
Plans & what each tier includes
Synthesized from Micro Focus Service Manager's public pricing page on 2026-05-06. Tier names normalized to a starter / team / business / enterprise pattern; the actual Micro Focus Service Manager pricing page is the source of truth for in-tier features.
Enterprise
Contact sales
custom

  • Custom pricing negotiated with the Micro Focus Service Manager sales team

  • Dedicated account manager and SLA commitments

  • Volume discounts on per-unit costs

  • Procurement-friendly: invoicing, NDAs, security questionnaires

Talk to sales
Pricing summary
What Micro Focus Service Manager charges

Micro Focus Service Manager operates in the service desk space. The published pricing page lists no numbered tiers (sales-led). The pricing page positions plans as: "Elevateemployee service experiencesDeliverITSM and ESM fasterCutcosts and complexity — Switch to smarter, simpler IT service management software for better service experiences, faster service delivery, and lower TCO".

For the deeper analysis — score, simulation, pros & cons for AI agents, and the one-line fix that would lift this listing into the Verified band — see the agent-readiness scorecard.
Frequently asked
Micro Focus Service Manager pricing FAQ

Micro Focus Service Manager's pricing is sales-led. The published pricing page directs prospects to a sales contact form rather than self-serve plans, as of 2026-05-06.

Micro Focus Service Manager does not advertise a free tier on its public pricing page as of 2026-05-06. A free trial may be available on request via the sales team.

Micro Focus Service Manager's pricing page positions itself as: "Elevateemployee service experiencesDeliverITSM and ESM fasterCutcosts and complexity — Switch to smarter, simpler IT service management software for better service experiences, faster service delivery, and lower TCO". For the strict definition of agent-buyable PPU — a per-task purchase that an AI agent can complete without an annual commitment — see the agent-readiness scorecard.

Not currently. Micro Focus Service Manager's public pricing page routes all advertised tiers to a sales contact form.

Yes — Micro Focus Service Manager's API documentation is publicly accessible at https://extlogin.opentext.com/nidp/saml2/sso?SAMLRequest=jZJbbxshEIX%2Fyor3NeuNb0W2JdvrSJbSKnLaPvSlQnjcIAFDmCFN%2F33ZtXJ7SfuEGOYw5zuaJWnvotpkvg9HeMhAXD15F0gNDyuRU1CoyZIK2gMpNupu8%2FlGtaNGxYSMBp14I%2FlYoYkgscUgqkO3Ej83TTvtJvtZtx%2Fvt%2FPpp%2FniajfebfeLbXc92c5aUX2HRKV%2FJYq8iIgyHAKxDlxKTTurm2ndzL%2BOr9SkUZPFD1F1hcEGzYPqnjmSkhKe2OEvG0YYIXC5jQx6Gewpyt51K4lQVDsMBP3PHzGYS5MyOaVy1tZHZ41lUV1jMjBEuRJn7Qh6w7eF2T7CS2XzHEE%2FLHtId5AerYFvx5tXu%2FaErqYcIyYeeWsSntFkGkyfbThJD85hkBGJj0CxtyTWyx5FDRml9X98tZRvBcvLKnwpwIfuFgvTn57I63%2Fk0VfsqT4PrYqTDmRLLoW0WPy9S6C50HPKIOT6MvL9wq3%2FAg%3D%3D&RelayState=https%3A%2F%2Fidol-support.microfocus.com%2Ffind%2Fpublic%2Fsearch%2Fquery&SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&Signature=gfYWr7y266lMZR6phjbu0lef6WSz%2FmT42GoyV7H9WHx8r3WUtV3C056Kk3VXKpMkbAVb72o4F3AToysGAgTqo2fR647GuG%2BGcJlojld6%2F5lnNUtCQwU3VSpaKfhSENUh81BIHH%2BeZjovoRxEQrfeCSd7qdrLvfr4kPiOLxzGus%2Bricp%2FQE8ZnDtGNEk8nXlpzuad5KNc5pgLQEJb3%2FYfHDojQfKFigu3%2FZeiyY3yIXI3DjhqfsGy3EnMG%2FLFAu%2BPYYU4sS%2FOpAix5LFGeTvPGy9bwI%2F49vKOoizgpf14XYmgI%2BxwglJPx5RNBfqzN2c7jcFdiV7XtSTiwnpQJ7xQKw%3D%3D. An AI agent or developer can inspect the integration surface without authentication.

xpay scored Micro Focus Service Manager 15 / 100 on its Agent-Ready SaaS Index, which places it in the Not Agent-Ready Yet band. Micro Focus Service Manager's pricing page did not render numeric tier data on the scoring date. No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. All advertised paths route to a sales conversation rather than a self-serve checkout. Public API documentation is reachable without an auth wall. For the full 6-step purchase simulation and the one-line fix that would lift this listing into the next band, see the linked scorecard.

In the Service Desk category, xpay's Agent-Ready Index lists multiple alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Micro Focus Service Manager to compare with 3 nearest peers, or browse the full Service Desk category from the index.

Alternatives in Service Desk
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AI agent readiness
Can an AI agent buy from Micro Focus Service Manager?
Not Agent-Ready Yet

15

/ 100 in xpay's Agent-Ready SaaS Index

Micro Focus Service Manager's pricing page did not render numeric tier data on the scoring date. No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single ta…

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Micro Focus Service Manager into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

Credits: 14-day free trial

Billing cycle

Not advertised

Lowest paid

Sales-led

Self-serve checkout

No

Tier count

2

Pricing model

Sales-led pricing

More Service Desk alternatives
Most agent-ready

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47

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44

Freshservice

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43

Mint Service Desk

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Tikit

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40
Micro Focus Service Manager pricing summary derived from a live read of https://www.microfocus.com/en-us/products/servicemanager/overview on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Micro Focus Service Manager.

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