CallFlows ‑ AI Phone Agent
by Call Flows Ltd.
4.7
(15 reviews)
Best suited for stores using CRMs, Custom Platforms and Messengers, which it integrates with and from $39/mo.
AI phone agent(sales & support). Your phone line, answered 24/7 in 50+ languages. Fully transparent. CallFlows AI adds an autonomous AI phone agent to your store. It answers in the caller’s language, checks order status by phone, inventory, tracking info, handles sales, shipping/returns/exchanges policies, and transfers complex cases to staff. Agent Skills for actions like refunds, placing an order, etc It handles concurrent calls, provides analytics, and saves transcripts and audio recordings in the Admin. Use the provided local number or forward your existing line. Live demo on our website. CallFlows AI adds an autonomous AI phone agent to your store. It answers in the caller’s language, checks order status by phone, inventory, tracking info, handles sales, shipping/returns/exchanges policies, and transfers complex cases to staff. Agent Skills for actions like refunds, placing an order, etc It handles concurrent calls, provides analytics, and saves transcripts and audio recordings in the Admin. Use the provided local number or forward your existing line. Live demo on our website. more Realtime human-like conversation generated from your store's live data Order status, product info, policies, placing an order, exchanges, cancellation Handles multiple simultaneous inbound calls, transcript and recording for each Smart call routing to human agents if needed Audio recordings, transcripts, call analytics, custom behavior you define
Copy from the Shopify App Store listing, unedited.Order tracking
Bottom line
fulfilment cost and post-purchase experience
From $39/mo
3 tiers
42/100
Mixed signals · from 14 reviews
What it does
Realtime human-like conversation generated from your store's live data
Order status, product info, policies, placing an order, exchanges, cancellation
Handles multiple simultaneous inbound calls, transcript and recording for each
Smart call routing to human agents if needed
Audio recordings, transcripts, call analytics, custom behavior you define
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Basic
$39/month
100 minutes + 100 extra during trial
2 simultaneous incoming calls
Check orders, store policies and pages
Products + Policies + Orders lookup
Call transcription + audio recording
Call analytics
Advanced
$119/month
450 minutes
10 simultaneous incoming calls
Audio recordings playback and download
AI Sales Impact analysis
Access to Beta features
Monthly performance report
Pro
$349/month
1600 minutes
25 simultaneous incoming calls
AI Sentiment analysis and score
$0.14 per additional minute
Unlimited additional minutes to scale
Priority support — response in 4h
Pricing
$39/month
$119/month
$349/month
42
/ 100Mixed signals
Scored on 14 merchant reviews we hold for CallFlows ‑ AI Phone Agent, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2025–2026 · 14 reviews read| 2025 | 3 reviews |
|---|---|
| 2026 | 11 reviews |
What merchants say
4.7
0%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 15. Open one to read it in full, with the developer's reply where there is one.
Had the agent call our overdue invoice list over a weekend. Monday morning I logged in to find several payments that came in after a friendly reminder call. It is almost too easy. Only thing I'd add is a clearer log of what was said on each call so I can follow up personally where needed.
Honestly bought it on a whim during a busy season. Turns out it books appointments better than I do because it never gets tired or annoyed. Wish I'd done it sooner.
We get a lot of spam and after-hours calls that nobody wants to deal with. Now the agent handles them and I only see the ones worth seeing. Didn't think I'd care about a phone app this much but here we are.
It's good, does what it says. A few more integrations would make it great but for the price I'm not complaining. Support replies quick too which is rare these days.
Tried a bunch of these AI phone apps and most of them sound robotic or just hang up on people. This one actually sounds like a person and our callers don't even realize it's an agent half the time.
Started using the service because our inbox got flooded by some disappointed customers. Now they are just yelling to the AI.
We manage multiple stores and it was a blast to find out they have a unified calls view that you can use free of charge. I think they should do a better job promoting it. So far it has been great.
Setup is easy, for advanced flow you can always reach out to their Support team and they answer quickly, thanks!
CallFlows ‑ AI Phone Agent FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using CRMs, Custom Platforms and Messengers, which it integrates with and from $39/mo.
Paid plans start at $39/month, and run to $349/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
CallFlows ‑ AI Phone Agent's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard CallFlows ‑ AI Phone Agent rates 42 out of 100 — mixed signals — read from 14 merchant reviews. The developer has published replies to 0 of 14 reviews. The score reflects what the review record shows, nothing more.
15 merchants have reviewed CallFlows ‑ AI Phone Agent, averaging 4.7 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.7 / 5 · 15 reviews
4.69 from 13 reviews
13
0 of 14 reviews
3 months
From $39/month. Free trial available.
May 6, 2025
2025 – 2026
Categories
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