Chatifai AI Chatbot & Support review 2026

Chatifai AI Chatbot & Support

by Chatifai

5.0

(33 reviews)

85/100 · Well supportedFree plan available. Free trial available.

Best suited for stores willing to start free and move to $39/mo.

Turn visitors into buyers with Chatifai AI Livechat Chatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget. Supports Multi languages with no coding required. Install and go live in minutes. Chatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget. Supports Multi languages with no coding required. Install and go live in minutes. more AI chatbot trained on your products, FAQs, and policies answers instantly Live chat with real-time agent handoff and WhatsApp, email, and call support Smart abandoned cart recovery with popup reminders and email notifications

Copy from the Shopify App Store listing, unedited.

View on Shopify Find my plan See the scorecard

Plan fit

Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many products?

Growth

$149/month

≈ $0.02 per product

6,000 of 10,000 products40% headroom

Startup ($39/mo) will not stretch this far — it caps out on products.

Next step up is Scale at $239/mo — $90 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.

Who it’s for

Chat

What it moves

Bottom line

operating cost and staff time

What it costs

From $39/mo

free plan available · 4 tiers · priced by products

How it’s supported

85/100

Well supported · from 49 reviews

What it does

AI chatbot trained on your products, FAQs, and policies answers instantly

Live chat with real-time agent handoff and WhatsApp, email, and call support

Smart abandoned cart recovery with popup reminders and email notifications

Pricing

Free plan available. Free trial available.

Free

50 AI conversations / month

AI answers frequently asked questions

Multilingual support

Custom branding

Auto sync Shopify

AI product recommendations

Startup

$39/month

Lowest paid plan

300 AI conversations / month

Order Tracking

Email Notifications

Train Chatifai

Custom Launcher Icon & Profile Image

Agent / Contact Support Availability

Remove "Powered by Chatifai"

Includes Everything in Free

Growth

$149/month

$1 for the first month

2,500 AI conversations / month

Up to 10,000 products

300 Knowledge Sources

Unlimited Team Members

Includes Everything in Startup

Scale

$239/month

5,000 AI conversations / month

Priority Support

Built for high-volume Shopify stores

Fastest feature access

Unlimited Team Members

Includes Everything in Growth, Startup

Highest AI conversation limits

Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

85

/ 100

Well supported

low confidence

Scored on 49 merchant reviews we hold for Chatifai AI Chatbot & Support, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.

Computed from the 49 reviews we hold, with 12-month windows measured to 2026-09. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.

Review history

2026–2026 · 49 reviews read

Reviews per year
2026	49 reviews

What merchants say

5.0

33 reviews

5★100%

4★0%

3★0%

2★0%

1★0%

Developer replies

94%

of reviews get an answer

Reviewed at 12m+

0%

had used it a year when they wrote

From 49 reviews read. Typical reviewer had used the app for 2 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.

Recent merchant reviews

The newest 8 of 33. Open one to read it in full, with the developer's reply where there is one.

Simple, fast, and highly effective! ChatifAI handles customer queries instantly and saves us hours every day. Truly a must-have tool for Shopify store owners

Great experience. Highly Recommended! 100%

Developer repliedThank you so much for the recommendation! We’re happy to hear you had a great experience with Chatifai! Show more

Chatifai has made customer support so much easier for our store. It answers product questions instantly and helps customers find exactly what they need. Installation was quick, and the chatbot started working right away!

Developer repliedThanks for the great feedback! We’re glad Chatifai is making customer support easier and helping your customers find what they need quickly. Show more

We love the smooth handoff from AI to our support team. Order tracking, WhatsApp, email, and live chat support are all very convenient in one place.

Developer repliedThank you for your feedback! Great to hear that the AI-to-human handoff and our support options are making things easier for your team. Show more

Chatifai has been a great addition to our Shopify store .The AI chatbot makes it easier to answer customer questions quickly and helps shoppers find products without waiting for support. I also like the multilingual support, which makes it useful for serving customers from different markets. Simple, helpful, and easy to use..

Developer repliedThanks for the kind words! We’re happy to hear Chatifai is helping you support customers across different markets and languages. Show more

The product recommendations and abandoned cart reminders are very useful. We’ve noticed better customer engagement and fewer missed sales.

Developer repliedThank you for your feedback! Great to hear that the product recommendations and abandoned cart reminders are helping improve engagement and sales. Show more

Wasn’t expecting much when I first installed Chatifai, but it’s actually been quite helpful. Customers get answers to the basic stuff without waiting for me, and I only need to jump in for more specific questions. It’s been running smoothly on my store and definitely saves me some time!

This app is running on my store for a while now and it’s been genuinely helpful. It doesn’t need much attention once it’s set up, and it takes care of a good number of customer questions on its own. Makes things a bit easier, especially on busy days.

Developer repliedThank you for the great feedback! We’re happy to hear Chatifai is taking care of customer questions and making those busy days a little easier. Thanks for using Chatifai! Show more

Chatifai AI Chatbot & Support FAQ

Answered from this app's own listing and its full review record.

Best suited for stores willing to start free and move to $39/mo.

There is a free plan, paid plans start at $39/month, and run to $239/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Chatifai AI Chatbot & Support's tiers are gated on products, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard Chatifai AI Chatbot & Support rates 85 out of 100 — well supported — read from 49 merchant reviews. The developer has published replies to 46 of 49 reviews. The score reflects what the review record shows, nothing more.

33 merchants have reviewed Chatifai AI Chatbot & Support, averaging 5.0 out of 5. We hold the review history from 2026 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts

At a glance

Merchant rating

5.0 / 5 · 33 reviews

Rating, last 12 months

5.00 from 49 reviews

New reviews, last 12 months

Developer replies

46 of 49 reviews

Typical reviewer had used it

2 days

Pricing

Free plan available. Free trial available.

On the App Store since

April 13, 2026

Review history held

2026 – 2026

Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check

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