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  4. ChatIQ: AI Chatbot & Live Chat

ChatIQ: AI Chatbot & Live Chat

by EniMoh

3.9

(29 reviews)

37/100 · Limited evidenceBuilt for ShopifyFree
Best suited for stores looking to handle customer inquiries with AI chatbot and live chat support.

Converts conversations into orders. Recommends products & answers questions ChatIQ isn't a support chatbot — it's a sales machine. When customers ask "What should I use for sensitive skin?" or "Do you have this in black?" — ChatIQ recommends the perfect product instantly, powered by ChatGPT & Claude AI. Result: Merchants see 30-35% higher average order values and 40% fewer support emails. Works for any category: skincare, fashion, food, beauty, home goods. Setup in 5 minutes. No coding. ChatIQ isn't a support chatbot — it's a sales machine. When customers ask "What should I use for sensitive skin?" or "Do you have this in black?" — ChatIQ recommends the perfect product instantly, powered by ChatGPT & Claude AI. Result: Merchants see 30-35% higher average order values and 40% fewer support emails. Works for any category: skincare, fashion, food, beauty, home goods. Setup in 5 minutes. No coding. more 30-35% higher average order value (customers get personalized recommendations) Powered by ChatGPT & Claude — true AI, not keyword matching Handles follow-ups instantly ("is it available in black?" knows what you mean) 24/7 order support — no more customer emails or support tickets

Copy from the Shopify App Store listing, unedited.
View on ShopifySee the scorecard
Who it’s for
Chat
What it moves
Bottom line

operating cost and staff time

What it costs
Free
How it’s supported
37/100

Limited evidence · from 29 reviews

What it does

30-35% higher average order value (customers get personalized recommendations)

Powered by ChatGPT & Claude — true AI, not keyword matching

Handles follow-ups instantly ("is it available in black?" knows what you mean)

24/7 order support — no more customer emails or support tickets

Plan fit
There is no plan to choose

The listing shows this as free, with no paid tiers published — so there is no volume question to answer and nothing to size yourself against. Check the listing for in-app charges before you rely on that.

37

/ 100
Limited evidence
low confidence

Scored on 29 merchant reviews we hold for ChatIQ: AI Chatbot & Live Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 29 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2021–2025 · 29 reviews read
Reviews per year
20211 reviews
20223 reviews
20233 reviews
202411 reviews
202511 reviews
What merchants say

3.9

29 reviews
5★76%
4★7%
3★3%
2★3%
1★10%
Developer replies
14%
of reviews get an answer
Reviewed at 12m+
11%
had used it a year when they wrote
From 29 reviews read. Typical reviewer had used the app for 20 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 29. Open one to read it in full, with the developer's reply where there is one.

SCAM SERVICE! Auto-sync has never worked even though I've been paying the $19/month plan and customer service takes weeks to respond and when they do, they respond with only one question at a time, resulting in months of back and forth until they completely stop responding, and as soon as you think they've gotten the gist of your issue, you're forced to respond in a new chat and when they finally respond, they start again with the damn one-at-a-time questions. I am requesting a refund for every billing period because I was promised daily auto-sync and 24/7 customer service since the beginning, and I have never received those services. This is a scam service.

Developer repliedI’m really sorry to hear about your experience, and I truly understand your frustration. We absolutely do not want you to feel like you’ve been scammed, and I want to assure you that we are committed to resolving this. I apologize that the auto-sync feature hasn’t been working as expected. Unfortunately, we are aware that it’s currently not performing up to standard, and our team is actively working on a fix. To make things right, we will be processing a full refund for you, and you should see it reflected in your shop account soon. We genuinely appreciate your patience, and I apologize for the delay in support. We’re taking your feedback seriously and will use it to improve both our service and customer support response time. If there’s anything else you need in the meantime, please feel free to reach out. Again, I apologize for the inconvenience, and I appreciate your understanding. Show more

Quite useful. Exactly what I've been looking for as I have products on Amazon.

Perfect app. Just what I needed to bridge the gap between my Amazon products and my Shopify Store.

UPDATE: For the free 100 credit trial option, you have to contact the developer directly. Also, be careful when adding affiliate links for items with multiple variants--EACH VARIANT will cost you ONE CREDIT. This is somewhat problematic with items such as clothing where there are potentially 30+ variants. It would be nice to choose the variants that you want to import. I feel that it is odd to have to import variants at all, particularly if you are just using the affiliate link function. I just started setting it up this morning, so I am just now learning how to use it. So far, functionality of this app is okay. It is a little bit buggy and crashed once. The developer was supportive and promised future improvements. This app does seem like it could be awesome with a few tweaks. I will update this review as I work with it. Thank you for your help, Mary. Brandy https://www.authenticbagsonly.com/ ORIGINAL REVIEW: Where is the Free Plan with 100 credits? Once I downloaded the app, the ONLY option is a 3 day trial+$5 per month. I am really confused. ??????? BASIC Free 100 Credits Import Varients Markup Price Custom Button Affiliate Link

Developer repliedThank you for your review. We have mailed you within next 2 hour after we got your support mail. Its been 3 Days we have not got any revert from you. If you read our App description properly. It clearly says "For Free Lifetime Plan" you have to mail us so we activate the plans from our end. Thank you & please do revert us on mail. Show more

I really enjoy using this app. Uploads are easy and customer support is fast. One of my favorite apps.

Anthony David is a TOP NOTCH expert in helping me set up my Shopify store. He has been nothing short of miraculous, answers quickly and solves my issues FAST! He is patient, kind and walks me through everything step by step, with screen shots if necessary. He KNOWS site development INSIDE AND OUT with no hesitation! I am so very impressed with his professionalism and expertise and highly recommend him to help you with any issues you may have with your site development. Anthony has helped me meet my 'opening day' requirements and nearly instantly is at my rescue if I come upon issues...saving my day, over and over again! Thank you so much Anthony! You are an ANGEL!

If you only want to import products from Amazon this seems to work fine. Syncing prices or informations of products already in your shopify store is not possible though. I contacted support to figure out if there is any way to sync existing products and explained my problem several times, but they did not understand and stopped replying entirely after a few messages.

Batch import doesn't work! Contacted customer service twice but got no response! Terrible experience! I only received two emails asking me to leave a review, but no help with my issue. Today, I was charged $19, and I'm extremely unhappy with this experience. The app's functionality is poor, and the lack of customer support makes it even worse. Do not recommend!

Developer repliedI’m really sorry to hear about your terrible experience, and I completely understand why you’re frustrated. It’s unacceptable that you haven’t received the support you need, and I apologize for the lack of response and assistance. We acknowledge that the batch import feature is currently not working as expected, and we’re actively investigating the issue. I know this has been a huge inconvenience for you, and that’s the last thing we want. I’d like to assure you that we’re not ignoring your concerns. Regarding the recent charge, I’m happy to offer you a full refund, and it will be reflected in your shop account shortly or email us. We will also be working to improve both our functionality and customer support so that this doesn’t happen again. I truly value your feedback, and I’m sorry that we’ve let you down. Please don’t hesitate to reach out if there’s anything else I can do for you. Show more

ChatIQ: AI Chatbot & Live Chat FAQ

Answered from this app's own listing and its full review record.

Best suited for stores looking to handle customer inquiries with AI chatbot and live chat support.

The Shopify App Store lists this app as “Free”. It does not publish plain monthly prices we can compute against.

On our scorecard ChatIQ: AI Chatbot & Live Chat rates 37 out of 100 — limited evidence — read from 29 merchant reviews. The developer has published replies to 4 of 29 reviews. The score reflects what the review record shows, nothing more.

29 merchants have reviewed ChatIQ: AI Chatbot & Live Chat, averaging 3.9 out of 5. We hold the review history from 2021 to 2025, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

3.9 / 5 · 29 reviews


New reviews, last 12 months

3 (was 12)


Developer replies

4 of 29 reviews


Typical reviewer had used it

20 days


Pricing

Free


On the App Store since

December 7, 2020


Review history held

2021 – 2025

Integrates with
Shopify Admin

Categories
ChatFAQ
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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