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ChatIQ: AI Chatbot & Live Chat
ChatIQ: AI Chatbot & Live Chat
by EniMoh
3.9
(29 reviews)
Best suited for stores looking to handle customer inquiries with AI chatbot and live chat support.
Converts conversations into orders. Recommends products & answers questions ChatIQ isn't a support chatbot — it's a sales machine. When customers ask "What should I use for sensitive skin?" or "Do you have this in black?" — ChatIQ recommends the perfect product instantly, powered by ChatGPT & Claude AI. Result: Merchants see 30-35% higher average order values and 40% fewer support emails. Works for any category: skincare, fashion, food, beauty, home goods. Setup in 5 minutes. No coding. ChatIQ isn't a support chatbot — it's a sales machine. When customers ask "What should I use for sensitive skin?" or "Do you have this in black?" — ChatIQ recommends the perfect product instantly, powered by ChatGPT & Claude AI. Result: Merchants see 30-35% higher average order values and 40% fewer support emails. Works for any category: skincare, fashion, food, beauty, home goods. Setup in 5 minutes. No coding. more 30-35% higher average order value (customers get personalized recommendations) Powered by ChatGPT & Claude — true AI, not keyword matching Handles follow-ups instantly ("is it available in black?" knows what you mean) 24/7 order support — no more customer emails or support tickets
Copy from the Shopify App Store listing, unedited.Chat
Bottom line
operating cost and staff time
Free
37/100
Limited evidence · from 29 reviews
What it does
30-35% higher average order value (customers get personalized recommendations)
Powered by ChatGPT & Claude — true AI, not keyword matching
Handles follow-ups instantly ("is it available in black?" knows what you mean)
24/7 order support — no more customer emails or support tickets
There is no plan to choose
The listing shows this as free, with no paid tiers published — so there is no volume question to answer and nothing to size yourself against. Check the listing for in-app charges before you rely on that.
37
/ 100Limited evidence
Scored on 29 merchant reviews we hold for ChatIQ: AI Chatbot & Live Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2021–2025 · 29 reviews read| 2021 | 1 reviews |
|---|---|
| 2022 | 3 reviews |
| 2023 | 3 reviews |
| 2024 | 11 reviews |
| 2025 | 11 reviews |
What merchants say
3.9
14%
of reviews get an answer11%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 29. Open one to read it in full, with the developer's reply where there is one.
SCAM SERVICE! Auto-sync has never worked even though I've been paying the $19/month plan and customer service takes weeks to respond and when they do, they respond with only one question at a time, resulting in months of back and forth until they completely stop responding, and as soon as you think they've gotten the gist of your issue, you're forced to respond in a new chat and when they finally respond, they start again with the damn one-at-a-time questions. I am requesting a refund for every billing period because I was promised daily auto-sync and 24/7 customer service since the beginning, and I have never received those services. This is a scam service.
Quite useful. Exactly what I've been looking for as I have products on Amazon.
Perfect app. Just what I needed to bridge the gap between my Amazon products and my Shopify Store.
UPDATE: For the free 100 credit trial option, you have to contact the developer directly. Also, be careful when adding affiliate links for items with multiple variants--EACH VARIANT will cost you ONE CREDIT. This is somewhat problematic with items such as clothing where there are potentially 30+ variants. It would be nice to choose the variants that you want to import. I feel that it is odd to have to import variants at all, particularly if you are just using the affiliate link function. I just started setting it up this morning, so I am just now learning how to use it. So far, functionality of this app is okay. It is a little bit buggy and crashed once. The developer was supportive and promised future improvements. This app does seem like it could be awesome with a few tweaks. I will update this review as I work with it. Thank you for your help, Mary. Brandy https://www.authenticbagsonly.com/ ORIGINAL REVIEW: Where is the Free Plan with 100 credits? Once I downloaded the app, the ONLY option is a 3 day trial+$5 per month. I am really confused. ??????? BASIC Free 100 Credits Import Varients Markup Price Custom Button Affiliate Link
I really enjoy using this app. Uploads are easy and customer support is fast. One of my favorite apps.
Anthony David is a TOP NOTCH expert in helping me set up my Shopify store. He has been nothing short of miraculous, answers quickly and solves my issues FAST! He is patient, kind and walks me through everything step by step, with screen shots if necessary. He KNOWS site development INSIDE AND OUT with no hesitation! I am so very impressed with his professionalism and expertise and highly recommend him to help you with any issues you may have with your site development. Anthony has helped me meet my 'opening day' requirements and nearly instantly is at my rescue if I come upon issues...saving my day, over and over again! Thank you so much Anthony! You are an ANGEL!
If you only want to import products from Amazon this seems to work fine. Syncing prices or informations of products already in your shopify store is not possible though. I contacted support to figure out if there is any way to sync existing products and explained my problem several times, but they did not understand and stopped replying entirely after a few messages.
Batch import doesn't work! Contacted customer service twice but got no response! Terrible experience! I only received two emails asking me to leave a review, but no help with my issue. Today, I was charged $19, and I'm extremely unhappy with this experience. The app's functionality is poor, and the lack of customer support makes it even worse. Do not recommend!
ChatIQ: AI Chatbot & Live Chat FAQ
Answered from this app's own listing and its full review record.
Best suited for stores looking to handle customer inquiries with AI chatbot and live chat support.
The Shopify App Store lists this app as “Free”. It does not publish plain monthly prices we can compute against.
On our scorecard ChatIQ: AI Chatbot & Live Chat rates 37 out of 100 — limited evidence — read from 29 merchant reviews. The developer has published replies to 4 of 29 reviews. The score reflects what the review record shows, nothing more.
29 merchants have reviewed ChatIQ: AI Chatbot & Live Chat, averaging 3.9 out of 5. We hold the review history from 2021 to 2025, which is what the year-by-year chart on this page is built from.
At a glance
3.9 / 5 · 29 reviews
3 (was 12)
4 of 29 reviews
20 days
Free
December 7, 2020
2021 – 2025
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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