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  1. xpay✦ Commerce

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  5. Dialog ‑ AI Shopping Assistant

Dialog ‑ AI Shopping Assistant

by Dialog

5.0

(38 reviews)

50/100 · Mixed signalsFree plan available. Free trial available.
Best suited for stores doing up to 100,000 pageviews/month, stores using Claude AI, Klaviyo and Mistral AI, which it integrates with and willing to start free and move to $249/mo.

AI shopping assistant that recreates the in-store experience to lift conversions. Dialog is an AI shopping assistant that guides shoppers across your site. It qualifies needs, makes AI-powered recommendations, and convinces like an in-store salesperson. Dialog gives real-time answers, boosts confidence, reduces hesitation, and drives higher conversion and AOV for modern ecommerce brands. Dialog is an AI shopping assistant that guides shoppers across your site. It qualifies needs, makes AI-powered recommendations, and convinces like an in-store salesperson. Dialog gives real-time answers, boosts confidence, reduces hesitation, and drives higher conversion and AOV for modern ecommerce brands. more Real-time Answers : AI agent gives instant help anywhere on your site. Dynamic FAQs : Your agent auto-builds FAQs from real customer questions. Smart Recommendations: Suggests products based on customer answers. Personalized Support : AI agent guides shoppers like an in-store advisor. Interaction Insights : See what shoppers ask your ChatGPT-powered agent.

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many pageviews a month?
30,000
Starter≤ 25,000
Standard≤ 50,000
Scale≤ 100,000

Standard

$399/month

≈ $0.01 per pageview

30,000 of 50,000 pageviews/month40% headroom

Starter ($249/mo) will not stretch this far — it caps out on pageviews/month.

Next step up is Scale at $799/mo — $400 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Chat
What it moves
Top line

conversion rate

What it costs
From $249/mo

free plan available · 4 tiers · priced by pageviews/month

How it’s supported
50/100

Mixed signals · from 38 reviews

What it does

Real-time Answers : AI agent gives instant help anywhere on your site.

Dynamic FAQs : Your agent auto-builds FAQs from real customer questions.

Smart Recommendations: Suggests products based on customer answers.

Personalized Support : AI agent guides shoppers like an in-store advisor.

Interaction Insights : See what shoppers ask your ChatGPT-powered agent.

Pricing
Free plan available. Free trial available.
Starter

Free

Free
200 free conversations every month
Basic AI model
Access to history of all conversations
2 uploaded documents to improve answers
Starter

$249/month

Lowest paid plan
Up to 25,000 monthly unique visitors
Advanced AI model
Custom logo
Custom assistant wording
Unlimited documents to improve AI
Standard

$399/month

Up to 50,000 monthly unique visitors
Advanced AI model
Custom logo
Custom assistant wording
Unlimited documents to improve AI
Scale

$799/month

Up to 100,000 monthly unique visitors
Advanced AI model
Custom logo
Custom assistant wording
Unlimited documents to improve AI
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

50

/ 100
Mixed signals
low confidence

Scored on 38 merchant reviews we hold for Dialog ‑ AI Shopping Assistant, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 38 reviews we hold, with 12-month windows measured to 2026-10. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2024–2026 · 38 reviews read
Reviews per year
202411 reviews
202513 reviews
202614 reviews
What merchants say

5.0

38 reviews
5★100%
4★0%
3★0%
2★0%
1★0%
Developer replies
0%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 38 reviews read. Typical reviewer had used the app for 2 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 38. Open one to read it in full, with the developer's reply where there is one.

Un gran descrubrimiento. Sin duda, una palanca que nos ha ayudado a crecer en venta y optimizar la experiencia del usuario.

Très bon outil qui permet d'aiguiller de façon proactive les clients vers le bon produit pour booster durablement la conversion. Equipe réactive et à l'écoute des remontées

Dialog has been a great addition to our Shopify stores. It helps customers find answers quickly and makes the shopping experience more intuitive, while also giving us valuable insight into the questions customers have about our products. The app is easy to manage and offers plenty of flexibility to adapt it to the design and needs of each store. Most importantly, the Dialog team has been extremely responsive, helpful and open to feedback throughout the entire implementation process. We are very happy with the experience and would definitely recommend Dialog!

Nous sommes très satisfaits de notre expérience avec Dialog. La solution est performante, évolue régulièrement et répond parfaitement à nos besoins. Un vrai plus : leur équipe est toujours à l'écoute, réactive et facilement accessible. C'est très appréciable de pouvoir échanger rapidement avec des interlocuteurs disponibles et impliqués. Nous recommandons Dialog sans hésitation !

Dialog has been a great addition to our product pages. We've rolled it out across our full catalog and it's made a real difference to the on-page customer experience. Shoppers can get answers instantly without having to reach out to support. The bonus is being able to see what questions customers are actually asking, which gives us useful insight into where our product content might have gaps. Easy to recommend.

Une application très facile, très efficace et qui permet de vraiment accélérer surtout sur la création d'une nouvelle catégorie produit. Un cout rapidement abosorbé, meme pour un tout début d'activité.

Nous sommes très satisfaits de l’application Dialog mise en place sur notre site depuis trois semaines. L’expérience client apportée par l’IA de Dialog est grandement améliorée : elle rassure les clients dans leur choix, améliore la conversion et va nous permettre, grâce aux données récoltées, d’optimiser significativement notre référencement SEO, tant sur notre blog que sur nos pages produits. Nous constatons déjà une augmentation du chiffre d’affaires généré. La mise en place est rapide, et les équipes sont compétentes, réactives et facilement disponibles. Je vous la recommande sans hésiter.

Dialog AI has been a great addition to our Shopify store. It answers customer questions using real-time data and provides actionable insights to improve product pages. The team is constantly adding new features, making it even better over time. Highly recommend!

Dialog ‑ AI Shopping Assistant FAQ

Answered from this app's own listing and its full review record.

Best suited for stores doing up to 100,000 pageviews/month, stores using Claude AI, Klaviyo and Mistral AI, which it integrates with and willing to start free and move to $249/mo.

There is a free plan, paid plans start at $249/month, and run to $799/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Dialog ‑ AI Shopping Assistant's tiers are gated on pageviews/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard Dialog ‑ AI Shopping Assistant rates 50 out of 100 — mixed signals — read from 38 merchant reviews. The developer has published replies to 0 of 38 reviews. The score reflects what the review record shows, nothing more.

38 merchants have reviewed Dialog ‑ AI Shopping Assistant, averaging 5.0 out of 5. We hold the review history from 2024 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 38 reviews


Rating, last 12 months

5.00 from 17 reviews


New reviews, last 12 months

17 (was 16)


Developer replies

0 of 38 reviews


Typical reviewer had used it

2 months


Pricing

Free plan available. Free trial available.


On the App Store since

April 19, 2024


Review history held

2024 – 2026

Integrates with
Checkout
Claude AI
Klaviyo
Mistral AI
OpenAI

Categories
ChatSearch and navigation - Other
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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xpay

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