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  4. Dori: AI Search & AI Chatbot

Dori: AI Search & AI Chatbot

by Dori

5.0

(14 reviews)

85/100 · Well supportedFree
Best suited for merchants looking to add conversational AI search and chat to their storefront.

Help shoppers choose and buy with instant answers, recommendations, comparisons, and add-to-cart. Dori turns your catalog into an AI shopping assistant across your store. Shoppers ask questions, search naturally, compare options, find similar items, get recommendations, choose variants, and add products to cart from chat. Use Dori on product pages for in-context answers and across the store for discovery, quizzes, routines, gifts, upsells, and order tracking. Dori learns your catalog automatically, answers shoppers in their language, and matches your brand. Dori turns your catalog into an AI shopping assistant across your store. Shoppers ask questions, search naturally, compare options, find similar items, get recommendations, choose variants, and add products to cart from chat. Use Dori on product pages for in-context answers and across the store for discovery, quizzes, routines, gifts, upsells, and order tracking. Dori learns your catalog automatically, answers shoppers in their language, and matches your brand. more Answer product questions about ingredients, sizing, fit, stock & policies Recommend, compare, cross-sell & upsell with add-to-cart from chat Guide discovery with AI search, quizzes, routines, gifts & similar products Add Product Pal to product pages for answers at the moment of decision Answer shoppers in their language and match your brand voice

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Chat
What it moves
Top line

conversion rate and average order value

What it costs
Free

1 tier

How it’s supported
85/100

Well supported · from 14 reviews

What it does

Answer product questions about ingredients, sizing, fit, stock & policies

Recommend, compare, cross-sell & upsell with add-to-cart from chat

Guide discovery with AI search, quizzes, routines, gifts & similar products

Add Product Pal to product pages for answers at the moment of decision

Answer shoppers in their language and match your brand voice

Plan fit
One plan, no tiers to choose between

This developer publishes a single plan (Free), so plan choice does not arise — the only decision is whether to install it.

Pricing
Free
Free

Free

Free
500 Conversations/Month
Product Pal + Sidekick included
Brand voice customization
No credit card needed
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

85

/ 100
Well supported
low confidence

Scored on 14 merchant reviews we hold for Dori: AI Search & AI Chatbot, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 14 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2025–2026 · 14 reviews read
Reviews per year
20251 reviews
202613 reviews
What merchants say

5.0

14 reviews
5★100%
4★0%
3★0%
2★0%
1★0%
Developer replies
71%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 14 reviews read. Typical reviewer had used the app for 14 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 14. Open one to read it in full, with the developer's reply where there is one.

Dori is one of the best Shopify apps we’ve ever used. The AI search and chatbot have made a noticeable difference in helping customers find products faster and improving their overall shopping experience. What impressed us the most is the incredible support team. They’re always responsive, professional, and genuinely committed to helping merchants succeed. Every question, request, or issue has been handled quickly and efficiently. The team is constantly improving the app and truly values customer feedback. We highly recommend Dori to enhance customer experience with AI. Great product and an even better team!

Developer repliedThank you so much for this thoughtful review! We’re delighted that Dori is helping your customers discover products faster and enjoy a better shopping experience. Your feedback and trust mean a lot to our team. We’ll continue improving Dori and supporting your store whenever you need us. Thank you for being part of our journey! Show more

This app is one of the best I have seen on shopify. The service is so nice, it helped me with customization and didn't give up when problems seemed unsolvable. The AI integration helps customers to get answers for their questions. On the one side you can have the chat icon in the corner where AI answeres you many questions but you can also have it on your product pages where it gives additional information for each product. And this all is for free! Get it now, it is worth it

Developer repliedThis made our day. Some of the customization challenges were tricky, so we really appreciate your patience while we worked through them together. It’s great to hear that both the corner assistant (Side Pal) and the product-page experience are helping your customers. We’re always here if you need us! Show more

It is one of the best apps on the Shopify App Store. Before installing it, I tried many other apps, but none of them met all my requirements except this one. It does not require manual syncing with your store. This app is a very helpful sales assistant that solves customer queries efficiently. Besides that, the Dori team has excellent coordination with users. They contacted me first. You can directly contact them through WhatsApp to fix any issues quickly.

Developer repliedThank you for this amazing review — and for giving Dori a chance after trying so many other options! 🙏 We know how frustrating it can be to shop around and not find the right fit, so hearing that we checked all the boxes is incredibly rewarding. The automatic sync is something we're really proud of — no merchant should have to babysit their data. And yes, we're always reachable on WhatsApp whenever something needs a quick fix. That's exactly how we think support should work. Thanks for recommending us so warmly — we're here whenever you need us! 😊 Show more

Great support team! They added the multilingual option for us very quickly and are actively working on customizing the app to fit our store’s needs. We really appreciate their fast response, helpful communication, and willingness to improve the app based on feedback.

Developer repliedThank you for the kind words! 😊 It was a pleasure working with you on the multilingual setup. requests like yours actually help us build a better product for everyone, so we genuinely appreciate the feedback. We're looking forward to continuing to tailor Dori to your store's needs. Don't hesitate to reach out anytime! 🙌 Show more

Dori is an excellent AI app — very responsive, intelligent, and smart. It learns well, offers multiple useful features, and is easy to use. The support team is great, attentive, quick and always helpful. I have been using it for some time and I see new features applied contineously. I highly recommend Dori to anyone looking for a reliable and innovative AI app for their site.

Developer repliedThank you so much for this wonderful review! 🙏 Knowing that you've been with us for a while and still see value — and notice the new features rolling out — means a lot to us. Continuous improvement is something we take seriously, so that really lands. We'll keep building and we're glad to have you along for the ride. Always here if you need anything! 🚀 Show more

The app the customer support are so far amazing! The app is a huge sales assistant that help the customers decisions and doubts. It was everything that I needed now. The customer service was very responsive and open to my concerns and requests. I super super recommend it!

Very helpful app with outstanding support. The response time is faster than any other app I’ve used, and I’ve tried many. Highly recommended for anyone looking for a reliable AI chat widget and quick assistance.

Juste exceptionnelle !! Dori est une application ultra simple à mettre en place et pourtant si performante. Elle aide mes clients au quotidien et boost considérablement mon chiffre d'affaires. Dès que j'ai une question, le support est ultra réactif. Un grand merci à toute l'équipe pour cette pépite !

Dori: AI Search & AI Chatbot FAQ

Answered from this app's own listing and its full review record.

Best suited for merchants looking to add conversational AI search and chat to their storefront.

There is a free plan across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.

On our scorecard Dori: AI Search & AI Chatbot rates 85 out of 100 — well supported — read from 14 merchant reviews. The developer has published replies to 10 of 14 reviews. The score reflects what the review record shows, nothing more.

14 merchants have reviewed Dori: AI Search & AI Chatbot, averaging 5.0 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 14 reviews


Rating, last 12 months

5.00 from 14 reviews


New reviews, last 12 months

14


Developer replies

10 of 14 reviews


Typical reviewer had used it

14 days


Pricing

Free


On the App Store since

August 20, 2025


Review history held

2025 – 2026

Integrates with
Checkout
Shopify Admin

Categories
ChatUpsell and cross-sell
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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