ZB: Facebook & Messenger Chat
by Zotabox
5.0
(24 reviews)
Best suited for stores using Facebook, Messenger, or WhatsApp to handle customer conversations and looking to centralize chat management.
Boost engagement w/ third-party connector linking your store’s support to Messenger & WhatsApp chat. ZB: WhatsApp & Messenger Chat helps merchants connect their store’s customer support with existing WhatsApp or Messenger accounts via official APIs. This third-party integration lets you reply to customers instantly without coding, improving engagement and conversion. Set up in minutes, match your widget design to your store. Ideal for merchants who want to build stronger relationships with customers by a fast, reliable and effective solution for real-time customer support and conversion growth. ZB: WhatsApp & Messenger Chat helps merchants connect their store’s customer support with existing WhatsApp or Messenger accounts via official APIs. This third-party integration lets you reply to customers instantly without coding, improving engagement and conversion. Set up in minutes, match your widget design to your store. Ideal for merchants who want to build stronger relationships with customers by a fast, reliable and effective solution for real-time customer support and conversion growth. more Connect Messenger & WhatsApp Chat for instant support (API integration) Quick setup with a few clicks, no coding or technical skills needed to get start Tailor the chat box design to match your brand’s look and feel without coding. All trademark are used under nominative fair use for compatibility purposes only
Copy from the Shopify App Store listing, unedited.Chat
Bottom line
operating cost and staff time
From $4.99/mo
free plan available · 4 tiers
80/100
Well supported · from 24 reviews
What it does
Connect Messenger & WhatsApp Chat for instant support (API integration)
Quick setup with a few clicks, no coding or technical skills needed to get start
Tailor the chat box design to match your brand’s look and feel without coding.
All trademark are used under nominative fair use for compatibility purposes only
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free
Free
Up to 5,000 monthly visits
2 chat channels
Starter
$4.99/month
Up to 5 chat channels
Professional chatbox design
Remove Zotabox branding
Growth
$9.99/month
Up to 25,000 monthly visits
Up to 10 chat channels
Pro
$19.99/month
Up to 100,000 monthly visits
Up to 15 chat channels
Pricing
Free
$4.99/month
$9.99/month
$19.99/month
80
/ 100Well supported
Scored on 24 merchant reviews we hold for ZB: Facebook & Messenger Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate above this app's own average
Reviews in the last 12 months average 5.00, 0.17 stars above the lifetime average of 4.83.Review history
2016–2026 · 24 reviews read| 2016 | 3 reviews |
|---|---|
| 2017 | 4 reviews |
| 2018 | 2 reviews |
| 2019 | 2 reviews |
| 2022 | 1 reviews |
| 2024 | 1 reviews |
| 2025 | 7 reviews |
| 2026 | 4 reviews |
What merchants say
5.0
29%
of reviews get an answer13%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 24. Open one to read it in full, with the developer's reply where there is one.
good
Good
thank you for the quick guide
Great customer service, helped me set everything up straight away.
The chatbox is concise with stable connection. Also the customer service is great.
I used this app to connect my website with Messenger and build a landing page, set up notification etc. It's a quite good tools. But I hope developers can add scaleplate to the landing page builder. When I build a page with cells, no scaleplate means it's a little difficult to measure the space I should keep between cells.
Thank you so much its so helpful to my websit https://www.momyandbabyshop.com/products/kid-keeper-baby-learning-walking-assistant-walkers-baby-walker-infant-toddler-safety-harnesses-new-hot-selling Thank You so much its grate
OMG this app has everything i need in the one place. Truly thought I'd need a developer to do all these cool popups but it's so simple. Definitely keeping this app installed
ZB: Facebook & Messenger Chat FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Facebook, Messenger, or WhatsApp to handle customer conversations and looking to centralize chat management.
There is a free plan, paid plans start at $4.99/month, and run to $19.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
ZB: Facebook & Messenger Chat's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard ZB: Facebook & Messenger Chat rates 80 out of 100 — well supported — read from 24 merchant reviews. The developer has published replies to 7 of 24 reviews. The score reflects what the review record shows, nothing more.
24 merchants have reviewed ZB: Facebook & Messenger Chat, averaging 5.0 out of 5. We hold the review history from 2016 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 24 reviews
5.00 from 9 reviews
9
7 of 24 reviews
16 days
Free plan available. Free trial available.
January 18, 2016
2016 – 2026
Categories
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Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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