Formilla Live Chat + Chatbot
by Formilla.com
5.0
(14 reviews)
Best suited for stores looking to handle customer conversations with live chat and chatbot automation without hiring dedicated support staff.
Live chat with real-time visitor monitoring and A.I. Chatbots! Increase sales and improve support. Formilla Live Chat offers real-time chat and A.I. Chatbots powered by ChatGPT, which have proven to increase sales and improve support. Add a "Chat with us" button to your website now. Customers prefer live chat over phone & email since they can get immediate assistance. Be sure to check out our marketing popups to engage customers in various cool ways. All packages come with marketing features. Formilla Live Chat offers real-time chat and A.I. Chatbots powered by ChatGPT, which have proven to increase sales and improve support. Add a "Chat with us" button to your website now. Customers prefer live chat over phone & email since they can get immediate assistance. Be sure to check out our marketing popups to engage customers in various cool ways. All packages come with marketing features. more See visitors on your site in real-time and request to chat right from our app. Enable an A.I. Chatbot powered by ChatGPT for 24/7 support. Live chat with your customers from anywhere in the world with our mobile apps. Marketing popups to promote your products in engaging ways to boost conversions.
Copy from the Shopify App Store listing, unedited.Chat
Bottom line
operating cost and staff time
From $17.49/mo
free plan available · 4 tiers
25/100
Limited evidence · from 14 reviews
What it does
See visitors on your site in real-time and request to chat right from our app.
Enable an A.I. Chatbot powered by ChatGPT for 24/7 support.
Live chat with your customers from anywhere in the world with our mobile apps.
Marketing popups to promote your products in engaging ways to boost conversions.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free
Free
1 Chat Agent
Unlimited Chats
Mobile apps for iPhone/Android
Custom Branding + Language
Canned Messages*
Banned Visitors*
Premium
$17.49/month
Everything in Free and:
Automatic Chat Popups
3rd Party Integrations
A.I. Chatbots*
Custom Schedule
Chat Departments
Professional
$49.99/month
Everything in Premium and:
2 Chat Agents
Real-time Visitor Monitoring
File Sharing
Remove Branding
Enterprise
$299.99/month
Everything in Professional and:
Full Team Access
AI Setup & Training
AI Insights & Reporting
Advanced Integrations
Custom Implementation
Pricing
Free
$17.49/month
$49.99/month
$299.99/month
25
/ 100Limited evidence
Scored on 14 merchant reviews we hold for Formilla Live Chat + Chatbot, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2014–2021 · 14 reviews read| 2014 | 2 reviews |
|---|---|
| 2015 | 4 reviews |
| 2017 | 4 reviews |
| 2019 | 2 reviews |
| 2020 | 1 reviews |
| 2021 | 1 reviews |
What merchants say
5.0
0%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 14. Open one to read it in full, with the developer's reply where there is one.
Easy to install and use. Excellent app for Live Chat
Fantastic app! The price is unbelievable for what they offer. Customer support is top rate
Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
It was a pleasure to chat with Brooke, she is amazing and helped us set it up and it’s full of awesome features. Thanks.
User friendly and very customizable.... We really appreciate when a app has a fast and responsive customer service, two thumbs up for this guys. Recommended...!
Great app! Easy to use, effective. The "Most active visitors" functionality is very useful! I really like it. Installation is a breeze and, yes, great support! You can chat with your clients in minutes. I highly recommend it.
great app. the premium feature is a must. getting all the chat transcripts is very helpful
Excellent chat client! Our business started using this chat client 2 weeks ago and have increased online sales 20% already! The mobile app works great as well!
Formilla Live Chat + Chatbot FAQ
Answered from this app's own listing and its full review record.
Best suited for stores looking to handle customer conversations with live chat and chatbot automation without hiring dedicated support staff.
There is a free plan, paid plans start at $17.49/month, and run to $299.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Formilla Live Chat + Chatbot's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Formilla Live Chat + Chatbot rates 25 out of 100 — limited evidence — read from 14 merchant reviews. The developer has published replies to 0 of 14 reviews. The score reflects what the review record shows, nothing more.
14 merchants have reviewed Formilla Live Chat + Chatbot, averaging 5.0 out of 5. We hold the review history from 2014 to 2021, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 14 reviews
0
0 of 14 reviews
1.5 months
Free plan available. Free trial available.
June 3, 2014
2014 – 2021
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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