Adding Helio AI Chatbot to our website has been one of the best upgrades to our customer support. It provides instant, accurate responses to skincare product, and other coustomer queries, helping customers make informed purchase decisions anytime. We've seen a smoother customer journey, reduced support load, and a better shopping experience for our customers. The onboarding was quick, and the Helio team has been responsive and helpful throughout. Highly recommended for D2C brands looking to scale customer support without compromising on quality.

We've had YourLioAI live on our store for a few months now and it's quietly become part of how we sell. Hair care buyers ask very specific questions before they commit, what helps with frizz, what to pair with a particular shampoo, whether something is safe for color-treated hair, and the AI handles all of it instantly while pointing them to the right products instead of leaving them to figure it out on their own. The impact showed up in the numbers fast. Conversion is up around 23% for shoppers who engage with the assistant, average order value has climbed about 17% from routine-based bundle recommendations, and support tickets are down close to 48% because the repetitive questions never reach our team anymore. Setup was easier than expected and the Shopify integration was smooth, we were live within a couple of days. Whenever we had questions, their support team was quick to respond. For a brand where product fit drives almost every purchase, it's made a real difference. Highly recommended.

We started using this chatbot and WhatsApp automation a few months ago and the results have been impressive. Abandoned cart recovery increased dramatically sales jumped by up to 80% compared with previous months. The flows are well-designed, timely, and easy to customize, and the team provides fast, friendly support whenever we need it. Highly recommended for any store looking to boost conversions and improve customer follow-up. Overall this is an excellent app for any store, they have amazing integrations and even more features in their development stages. Waiting eagerly to explore them all and utilize the full potential. The features of app is directly customizable by the customers and can create any kind of flows, automations, campaigns, auto replies, anything the way we needed.

Replaced four tools with one, and it does each better than the apps we ditched. We were juggling separate vendors for WhatsApp, popups, quizzes, and support. YourLioAI rolled it all into one. WhatsApp deliverability jumped into the 68 to 92% range (up from sub 50% before), and the Instagram C2DM and automated flows just work. Email's a quiet win too, with open rates climbing once the AI took over segmentation and send times. But the real magic is the AI shopping assistant. It chats in our exact brand voice and actually helps shoppers find the right product. It's driven an 18% lift in conversions, and customers think they're talking to our team. What sealed it is the people. The founders get on calls, dig into our problems, and help run strategic campaigns. They ship faster than any vendor we've worked with. Best bet we've made this year.

Great Experience, started using chatbot and can see increase in our conversion rate

They are actually a great team to work with, they have built this amazing utility, brilliant group of people, working 24*7 to build something very amazing and user friendly. If you are looking for an AI utility for your shopify store or your whatsapp portal, this is it.

Helio AI has been a great addition to our store. The AI chatbot guides shoppers through the website, answers their queries instantly, and provides quick support whenever needed. The team also provides smooth and fast support whenever required.

Amazing experience with Helio AI! As a color cosmetic brand, engaging customers and helping them choose the right shades is important for us. Helio AI’s conversational chatbot has helped us interact with website visitors, recommend products, and guide them through the buying journey. Since implementing Helio, we’ve seen better engagement and smoother navigation, which helps reduce drop-offs and improve conversions. The setup was simple, and the support team has been very responsive. Overall, Helio AI is a great automation tool for e-commerce brands looking to improve customer interaction and streamline the purchase journey.