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Kandid AI Chatbot & Live Chat
Kandid AI Chatbot & Live Chat
by Kandid
5.0
(11 reviews)
Best suited for stores using E-Mail, Flow and Admin and Instagram, which it integrates with and from $19/mo.
Help shoppers find products with AI chat. Answer questions and connect them with your team. Kandid uses your product catalog and store content to answer questions and suggest relevant products. Configure cart actions, order lookup and human handoff to match your store. Customize the chat widget to fit your brand, keep its knowledge up to date and review customer conversations in your dashboard. Kandid uses your product catalog and store content to answer questions and suggest relevant products. Configure cart actions, order lookup and human handoff to match your store. Customize the chat widget to fit your brand, keep its knowledge up to date and review customer conversations in your dashboard. more Answer shopper questions using your product catalog and store content Recommend relevant products with cart actions for your storefront Configure order lookup and human handoff for customer support Review customer conversations and purchase attribution in your dashboard Customize the chat widget and keep its knowledge up to date
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many pageviews a month?
Starter plan
$19/month
≈ $0.0032 per pageview
Next step up is Basic Plan at $49/mo — $30 more a month.
Chat
Top line
conversion rate and average order value
From $19/mo
3 tiers · priced by pageviews/month and products
50/100
Mixed signals · from 11 reviews
What it does
Answer shopper questions using your product catalog and store content
Recommend relevant products with cart actions for your storefront
Configure order lookup and human handoff for customer support
Review customer conversations and purchase attribution in your dashboard
Customize the chat widget and keep its knowledge up to date
Pricing
Free to install
$19/month
$49/month
$99/month
50
/ 100Mixed signals
Scored on 11 merchant reviews we hold for Kandid AI Chatbot & Live Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2025–2026 · 11 reviews read| 2025 | 6 reviews |
|---|---|
| 2026 | 5 reviews |
What merchants say
5.0
0%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 11. Open one to read it in full, with the developer's reply where there is one.
Kandid is a good platform for D2C businesses. Highly recommended!
Deploying Kandid AI for Anvika Wellness has simplified multiple tasks. It smoothly handles user interactions - from product discovery to checkout, as well as backend monitoring of the customer journey. The team behind it is very responsive and supportive of our specific requirements. It’s a great addition to our store.
Integrating Kandid AI has streamlined our systems end-to-end, making operations significantly more seamless. It has not only improved our response time but also enhanced overall efficiency, reduced manual effort, and enabled more consistent, reliable communication across touchpoints. The result is a smoother experience for both our team and our customers.
We have plugged in Kandid AI's sales bot and we have seen green shoots in the form of influenced orders. The product is neat, good UI / UX and specially the native cart is something which I have not seen with other players. They have also built a custom PDP widget which has a great adoption. The brain / team behind this product is solid and very responsive.
We’ve been using Kandid AI for Frido Mobility, and it has been a fantastic addition to our store. The product itself is very intuitive and does a great job of engaging customers and handling queries effectively. What really stands out, though, is the team. They are very supportive, responsive, and always ready to help with any customizations or technical questions we have. It’s rare to find an app where both the technology and the service are of such high quality. Highly recommended for any brand looking to scale their sales and support!
Kandid AI Chat Bot has made our Suroskie experience so much smoother. It instantly answers customer queries, guides shoppers with product recommendations, and feels super friendly and human-like. Our customers love the quick responses, and it has definitely improved our support efficiency. Highly recommended!
The bot is very accurate in answering even the most niche questions. The team is very proactive in shipping out improvements/features or just troubleshooting any issues faced while conversing with the bot!
A very strong and technical team behind this. The AI chatbot has helped save lot of my time responding to emails. Consumers can get in depth information on the AI bot and even checkout from it. Highly recommended !!
Kandid AI Chatbot & Live Chat FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using E-Mail, Flow and Admin and Instagram, which it integrates with and from $19/mo.
Paid plans start at $19/month, and run to $99/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Kandid AI Chatbot & Live Chat's tiers are gated on pageviews/month and products, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard Kandid AI Chatbot & Live Chat rates 50 out of 100 — mixed signals — read from 11 merchant reviews. The developer has published replies to 0 of 11 reviews. The score reflects what the review record shows, nothing more.
11 merchants have reviewed Kandid AI Chatbot & Live Chat, averaging 5.0 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
5.0 / 5 · 11 reviews
5.00 from 11 reviews
11
0 of 11 reviews
1 months
Free to install. Free trial available.
June 25, 2025
2025 – 2026
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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