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  5. LenoChat:Live Chat &AI Chatbot

LenoChat:Live Chat &AI Chatbot

by LenoChat

5.0

(12 reviews)

65/100 · SolidFree plan available
Best suited for stores doing 100–5,000 products, stores using Facebook, Instagram and WebSites, which it integrates with and willing to start free and move to $29/mo.

Turn questions into sales 24/7 with AI that sounds like your brand: Chatbot, Copilot and Live Chat Boost your Shopify store’s customer experience with LenoChat, AI-powered live chat that helps your team sell faster. Manage chats from Shopify, Facebook, Instagram, and WhatsApp in one inbox. Let AI increase your sales 24/7 by guiding customers, suggesting the right products, and turning visitors into buyers. Two AI modes: AI Agent delivers automated responses from your knowledge. Copilot helps your team with speed and quality. Start using LenoChat and deliver a world-class customer experience. Boost your Shopify store’s customer experience with LenoChat, AI-powered live chat that helps your team sell faster. Manage chats from Shopify, Facebook, Instagram, and WhatsApp in one inbox. Let AI increase your sales 24/7 by guiding customers, suggesting the right products, and turning visitors into buyers. Two AI modes: AI Agent delivers automated responses from your knowledge. Copilot helps your team with speed and quality. Start using LenoChat and deliver a world-class customer experience. more AI Agent answers customer questions using your uploaded store knowledge Copilot displays real-time reply suggestions with rephrasing and tone support Unified inbox for Shopify, Facebook, Instagram, Wordpress, and WhatsApp chats View orders, carts, and visitor details directly within your chat window

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many products?
600
Free≤ 100
Plus≤ 1,000
Pro≤ 5,000

Plus

$29/month

≈ $0.05 per product

600 of 1,000 products40% headroom

Free ($0/mo) will not stretch this far — it caps out on products.

Next step up is Pro at $39/mo — $10 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Chat
What it moves
Bottom line

operating cost and staff time

What it costs
From $29/mo

free plan available · 3 tiers · priced by products

How it’s supported
65/100

Solid · from 7 reviews

What it does

AI Agent answers customer questions using your uploaded store knowledge

Copilot displays real-time reply suggestions with rephrasing and tone support

Unified inbox for Shopify, Facebook, Instagram, Wordpress, and WhatsApp chats

View orders, carts, and visitor details directly within your chat window

Pricing
Free plan available
Free

Free

Free
Unlimited Live Chats
2 Chat Agents
100 AI Replies Per Month
100 Products for AI Training
Product Recommendations
Order Tracking in Chat Widget
30-Day Chat History
Facebook, WhatsApp & IG Integration
Plus

$29/month

Lowest paid plan
Everything in Free Plan
5 Chat Agents
1,000 AI Replies Per Month
1,000 Products for AI Training
See Cart & Order Data
6-Month Chat History
Live Typing Preview
Chat Transfer
Pro

$39/month

Everything in Plus Plan
Unlimited Chat Agents
2,000 AI Replies Per Month
5,000 Products for AI Training
Expanded AI Training Sources
12-Month Chat History
Detailed Visitor Info
AI Copilot Tone & Rephrase
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

65

/ 100
Solid
low confidence

Scored on 7 merchant reviews we hold for LenoChat:Live Chat &AI Chatbot, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 7 reviews we hold, with 12-month windows measured to 2026-09. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2026–2026 · 7 reviews read
Reviews per year
20267 reviews
What merchants say

5.0

12 reviews
5★100%
4★0%
3★0%
2★0%
1★0%
Developer replies
0%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 7 reviews read. Typical reviewer had used the app for 2.8 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 7 of 12. Open one to read it in full, with the developer's reply where there is one.

I've been using LenoChat for quite a while now, and one thing I've noticed is that it just keeps getting better with every update. The pricing is very competitive. It's not like other chat apps where the cheaper plans are missing important features or feel unstable, while the premium options are ridiculously expensive. LenoChat sits with plenty of features at a fair price. It's very easy to set up and use, and everything works smoothly. The Shopping Assistant and Conversation Starters have been especially useful for my store. They save a lot of time by handling repetitive customer questions, and I really like that product recommendations are based on the products I choose to promote, rather than random AI suggestions. The AI Guidance and Handoff rules are another standout feature. They're flexible and well thought out, so the AI knows exactly when to answer, when to transfer to a human, and when to show a contact form. That means customers don't get stuck in loops or missed conversations. The support team has also been fantastic. They genuinely listen to feedback, respond quickly, and keep improving the product based on customer suggestions. It's refreshing to use a product where you can see your feedback turning into real improvements. Overall, it's a well-designed app that continues to improve. I genuinely think LenoChat has the potential to become one of the leading AI chat apps on Shopify. Highly recommended! Give it a try.

Absolutely amazing app! LenoChat has completely transformed how we handle customer inquiries. The AI Agent responds instantly and accurately, while the Copilot helps our team reply faster with the right tone. We've seen a noticeable increase in conversions since installing it. Highly recommended for any Shopify store!

Serves the purpose and the team is amazing. The support is appreciated. Even if there are any roadblocks the support team promptly comes up with solutions and walkarounds. A very recommended AI based chatbot. Very Satisfied with the Features too

I was hesitant to add live chat because I can’t be online all the time, but this makes it really easy. The AI handles most enquiries and only passes them to me when needed. With the contact form, I can just reply by email when I’m available. Highly recommend this if you’re looking for an affordable but powerful chat tool.

We’ve had a great experience using Lenochat. It’s super rare to find a tool that actually does what it says it will without charging a fortune. If you need a solid chat app, I’d 100% recommend checking it out.

Very easy to use for live chat and automated replies. The mobile app lets me see customers questions even when I'm not in the office. Leno AI answers product questions with high accuracy. I really enjoy using the tool.

Great app with useful Ai features. The copilot suggestions helpour team reply faster and maintain consistent communication with customers. Definitely worth trying for shopify stores

LenoChat:Live Chat &AI Chatbot FAQ

Answered from this app's own listing and its full review record.

Best suited for stores doing 100–5,000 products, stores using Facebook, Instagram and WebSites, which it integrates with and willing to start free and move to $29/mo.

There is a free plan, paid plans start at $29/month, and run to $39/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

LenoChat:Live Chat &AI Chatbot's tiers are gated on products, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard LenoChat:Live Chat &AI Chatbot rates 65 out of 100 — solid — read from 7 merchant reviews. The developer has published replies to 0 of 7 reviews. The score reflects what the review record shows, nothing more.

12 merchants have reviewed LenoChat:Live Chat &AI Chatbot, averaging 5.0 out of 5. We hold the review history from 2026 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 12 reviews


Rating, last 12 months

5.00 from 7 reviews


New reviews, last 12 months

7


Developer replies

0 of 7 reviews


Typical reviewer had used it

2.8 months


Pricing

Free plan available


On the App Store since

November 19, 2025


Review history held

2026 – 2026

Integrates with
Facebook
Instagram
WebSites
WhatsApp
WordPress

Categories
Chat
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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