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  1. xpay

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  4. Marvyn AI Chatbot & Live Chat

Marvyn AI Chatbot & Live Chat

by Marvyn AI

4.9

(11 reviews)

72/100 · SolidBuilt for ShopifyFree plan available. Free trial available.
Best suited for stores doing 100–25,000 products and willing to start free and move to $29/mo.

24/7 AI sales agent with live chat that recommends products, upsells and grows sales. Marvyn is a highly intelligent AI sales agent for your store. A 24/7 AI assistant that greets shoppers, learns what they need and recommends the right product even in complex catalogs where other chatbots struggle. It upsells and cross-sells, answers product and order questions, tracks orders and hands off to your team when needed. It spots shoppers about to leave, serves a timed offer, captures leads and grows sales in 180+ languages. Easy to switch from Rep AI, Gorgias, Chatty, Tidio or Chizy. Marvyn is a highly intelligent AI sales agent for your store. A 24/7 AI assistant that greets shoppers, learns what they need and recommends the right product even in complex catalogs where other chatbots struggle. It upsells and cross-sells, answers product and order questions, tracks orders and hands off to your team when needed. It spots shoppers about to leave, serves a timed offer, captures leads and grows sales in 180+ languages. Easy to switch from Rep AI, Gorgias, Chatty, Tidio or Chizy. more Handles large, variant-heavy catalogs that other chatbots struggle with AI product recommendations and exit-intent offers matched to each shopper Upsell & cross-sell: AI agent suggests upgrades and add-ons at the right moment Live order tracking: shoppers check status in chat, 24/7, in 180+ languages Revise any answer once and the AI agent sticks to your instructions

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many products?
600
Free≤ 100
Starter≤ 1,000
Growth≤ 10,000
Pro≤ 25,000

Starter

$29/month

≈ $0.05 per product

600 of 1,000 products40% headroom

Free ($0/mo) will not stretch this far — it caps out on products.

Next step up is Growth at $99/mo — $70 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Chat
What it moves
Bottom line

operating cost and staff time

What it costs
From $29/mo

free plan available · 4 tiers · priced by products

How it’s supported
72/100

Solid · from 11 reviews

What it does

Handles large, variant-heavy catalogs that other chatbots struggle with

AI product recommendations and exit-intent offers matched to each shopper

Upsell & cross-sell: AI agent suggests upgrades and add-ons at the right moment

Live order tracking: shoppers check status in chat, 24/7, in 180+ languages

Revise any answer once and the AI agent sticks to your instructions

Pricing
Free plan available. Free trial available.
Free

Free

Free
Most advanced AI models
100 message credits (lifetime)
Up to 100 products
Unlimited visitors
AI sales skills
Live chat + human handoff
Custom branding
Starter

$29/month

Lowest paid plan
Most advanced AI models
1,000 message credits / month
Up to 1,000 products
Unlimited visitors
AI sales skills
Live chat + human handoff
Custom branding
Growth

$99/month

Most advanced AI models
4,000 message credits / month
Up to 10,000 products
Unlimited visitors
AI sales skills
Live chat + human handoff
Custom branding
Pro

$199/month

Most advanced AI models
10,000 message credits / month
Up to 25,000 products
Unlimited visitors
AI sales skills
Live chat + human handoff
Custom branding
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

72

/ 100
Solid
low confidence

Scored on 11 merchant reviews we hold for Marvyn AI Chatbot & Live Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 11 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2025–2026 · 11 reviews read
Reviews per year
20251 reviews
202610 reviews
What merchants say

4.9

11 reviews
5★91%
4★9%
3★0%
2★0%
1★0%
Developer replies
36%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 11 reviews read. Typical reviewer had used the app for 8 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 11. Open one to read it in full, with the developer's reply where there is one.

I've been using Marvyn AI on my Shopify store and I'm very satisfied. The chatbot is easy to set up, responds quickly to customer questions, and helps visitors find the right products without my intervention. It has improved the shopping experience and saved me a lot of time. I highly recommend it to any Shopify store owner looking for an AI assistant.

Developer repliedThank you very much for the feedback! We really appreciate the support and we’re glad you’re having a great experience with Marvyn. If you ever need help with anything please don't hesitate to get in touch. Show more

This is by far the best AI app we've used so far. It actually trains off of your store and product data, which is a huge deal for us as we sell motor vehicle engines and related parts. I have yet to see any hallucinations because of that and any odd or off behavior is supper easy to correct as there's a super easy to use custom entry section, as well as the option to edit in direct revisions when looking at the chat history. I also got to talk to George a good bit, awesome guy. If you need anything he is there to help you with it. As I told him I'm thoroughly impressed so far.

Developer repliedThank you so much for the kind words, it genuinely means a lot. It’s been great speaking with you and I’m really glad Marvyn is working well for such a technical catalogue where accuracy matters. We’ll keep improving the product and we’re always here if you need anything. Show more

It’s a great app, though there’s still plenty of room for improvement. Overall, it stands out compared to other chatbots I’ve tried because of its features and fewer limitations. Communication is smooth, and transactions and feedback are handled efficiently.

Just installed and using it. Every feature works so far. And support is fantastic.

Developer repliedThank you so much for the review! Really glad to hear everything is working well so far and we’re happy we could help you get set up. If there's anything else please don't hesitate to let us know. Show more

The greatest tool you may use Tip: deal with it not as an Ai assistant but as a salesman that can raise your conversion rate and invest your time training it

A little bit glitchy app. It resets to default settings sometimes. But now is okay. Great AI but it just a bit glitchy implementing it. They should add sign up forms integrated into the chatbot.

Developer repliedThank you so much for your honest feedback. As we are still an early-stage start-up we are constantly looking to improve our product and provide the best experience possible for our users. We care deeply about UX. The settings reset issue you experienced has been due to a recent update we made to improve the load speed which created some temporary cache issues, but should be fixed by now. Glad the AI itself is hitting the mark for you. If anything ever feels off, reach out to us directly, we typically respond very fast to any queries. We’ve also replied to your previous email, so please check your spam folder as well. On the sign-up forms idea, we love this. Please reach out to us at hello@marvyn.co, we would love to hear more details about it. Cheers, — Marvyn AI Team Show more

Excellent app. Helped me alot. 10/10 recommend.

Excellent chatbot!

Marvyn AI Chatbot & Live Chat FAQ

Answered from this app's own listing and its full review record.

Best suited for stores doing 100–25,000 products and willing to start free and move to $29/mo.

There is a free plan, paid plans start at $29/month, and run to $199/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Marvyn AI Chatbot & Live Chat's tiers are gated on products, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard Marvyn AI Chatbot & Live Chat rates 72 out of 100 — solid — read from 11 merchant reviews. The developer has published replies to 4 of 11 reviews. The score reflects what the review record shows, nothing more.

11 merchants have reviewed Marvyn AI Chatbot & Live Chat, averaging 4.9 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.9 / 5 · 11 reviews


Rating, last 12 months

4.91 from 11 reviews


New reviews, last 12 months

11


Developer replies

4 of 11 reviews


Typical reviewer had used it

8 days


Pricing

Free plan available. Free trial available.


On the App Store since

October 24, 2025


Review history held

2025 – 2026

Integrates with
Checkout
Shopify Admin

Categories
Chat
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

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