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  7. Order tracking

  9. Synctrack AI Order Tracking

Synctrack AI Order Tracking

by Trakow

4.9

(93 reviews)

95/100 · Well supportedBuilt for ShopifyFree plan available. Free trial available.
Best suited for stores doing 60–5,000 orders/month, stores using Flow, Klaviyo and Twilio, which it integrates with and willing to start free and move to $6/mo.

Give customers a branded track order tracking page with real-time shipment and delivery updates. Synctrack gives merchants a branded track order tracking page upsell with real-time shipment and delivery updates like trackingmore. Customers can look up orders, follow packages across multiple carriers, and view estimated delivery dates in one place. Send automatic email notifications, monitor delivery performance, and identify delayed shipments with Sidekick fulfillment analytics. Use Shopify Flow to automate tracking workflows and keep customers informed throughout delivery. Synctrack gives merchants a branded track order tracking page upsell with real-time shipment and delivery updates like trackingmore. Customers can look up orders, follow packages across multiple carriers, and view estimated delivery dates in one place. Send automatic email notifications, monitor delivery performance, and identify delayed shipments with Sidekick fulfillment analytics. Use Shopify Flow to automate tracking workflows and keep customers informed throughout delivery. more Create a branded tracking page with customer order status lookup. Tracking more packages and shipments across multiple carriers in real time. Send automatic email notifications with Flow for shipping and delivery updates. Show estimated delivery dates, monitor delayed shipments and analyze in Sidekick Automate order tracking workflows with Flow and Sidekick.

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many orders a month?
120
Free≤ 60
Launch≤ 200
Scale≤ 2,000
Pro≤ 5,000

Launch

$6/month

≈ $0.05 per order

120 of 200 orders/month40% headroom

Free ($0/mo) will not stretch this far — it caps out on orders/month.

Next step up is Scale at $49/mo — $43 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Order tracking
What it moves
Bottom line

fulfilment cost and post-purchase experience

What it costs
From $6/mo

free plan available · 4 tiers · priced by orders/month

How it’s supported
95/100

Well supported · from 76 reviews

What it does

Create a branded tracking page with customer order status lookup.

Tracking more packages and shipments across multiple carriers in real time.

Send automatic email notifications with Flow for shipping and delivery updates.

Show estimated delivery dates, monitor delayed shipments and analyze in Sidekick

Automate order tracking workflows with Flow and Sidekick.

Pricing
Free plan available. Free trial available.
Free

Free

Free
60 orders/month included
2,880+ couriers (DHL, USPS, FedEx, USPS)
Track order on branded tracking page
Email shipment tracking notifications
Order lookup and order tracker
1 default language for tracking page
Live chat support 24/7
Launch

$6/month

Lowest paid plan
200 orders/month included
All Free features included
Product upsell blocks
Tracking order analytics dashboard
Custom shipment tracking status
3 languages for tracking page
Live chat support 24/7
Scale

$49/month

2,000 orders/month included
All Launch features included
Estimated delivery date (EDD)
Blacklisting/Dropshipping mode
Courier mapping
5 languages for tracking page
Live chat support 24/7
1:1 Strategy Consultation Call
Pro

$99/month

5,000 orders/month included
All Scale features included
Advanced analytics dashboard
Unlimited 137 languages tracking page
Live chat support 24/7
1:1 Strategy Consultation Call
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

95

/ 100
Well supported
medium confidence

Scored on 76 merchant reviews we hold for Synctrack AI Order Tracking, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.

Computed from the 76 reviews we hold, with 12-month windows measured to 2026-09. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2021–2026 · 76 reviews read
Reviews per year
202117 reviews
202215 reviews
202310 reviews
20243 reviews
20258 reviews
202623 reviews
What merchants say

4.9

93 reviews
5★95%
4★3%
3★1%
2★1%
1★0%
Developer replies
96%
of reviews get an answer
Reviewed at 12m+
11%
had used it a year when they wrote
From 76 reviews read. Typical reviewer had used the app for 13 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 93. Open one to read it in full, with the developer's reply where there is one.

HUGE RESPECT TO CUSTOMER SUPPORT TEAM, THEY ARE LITTLE LATE BUT IT WORKD MY PROBLEM RESOLVED.

Developer repliedThank you for your kind words and huge respect to our customer support team! We're glad your problem was resolved. If you ever need assistance, our team is always here to help 🚀 Show more

Developer repliedThank you so much for the fantastic 5-star rating ⭐⭐⭐⭐⭐ We’re grateful for your support and happy to know you had a great experience. Ratings like yours inspire our team to keep improving and providing the best possible service. If you ever need any assistance in the future, we’re always here and happy to help 🚀 Show more

just installed it based on the quality of their other app- their customer service is great and i expect this app to be great as well

Developer repliedThank you so much for your trust and support 🙌 We’re really glad to hear your experience with our other app and customer service gave you the confidence to install this one as well. That means a lot to our team. We’ll do our best to make sure this app meets your expectations and delivers the same great experience. If you ever need help getting started or have any questions, we’re always here to support you 🚀 Show more

We’ve been using Synctrack AI Order Tracking on our store and it has made a huge difference in our daily operations.

Developer repliedThank you so much for sharing your experience 🙌 We’re thrilled to hear that Synctrack AI Order Tracking has made such a huge difference in your daily operations. Helping stores save time, stay organized, and manage tracking more efficiently is exactly what we aim for. We truly appreciate your trust and support. If you ever need anything else, we’re always here to help 🚀 Show more

Great and simple app. Excellent support team who helps and answers your questions promptly.

Developer repliedThank you so much for your kind review! 💙 We're delighted to hear that you're enjoying Synctrack AI Order Tracking app and found it both simple and effective to use. 😊 It's especially wonderful to know that our support team has been able to answer your questions promptly and provide the help you needed. Your feedback means a lot to us and encourages our team to keep delivering both a reliable app and exceptional customer service. Thank you for choosing Synctrack AI Order Tracking app. We truly appreciate your support and wish you continued success with your store! 🚀 Show more

The support team was very responsive and helped resolve my issue quickly. The app is useful overall, but I think the settings/options could be more flexible and more comprehensive to better fit different business needs. Overall, good support and a positive experience.

Developer repliedThank you for your honest and thoughtful feedback 🙌 We’re really glad to hear our support team was responsive and able to resolve your issue quickly. That’s always our priority. We also truly appreciate your suggestion about making the settings and options more flexible and comprehensive. Feedback like this helps us understand how we can improve the app to better fit different business needs. We’ll be sure to share this with our product team. If you ever have specific ideas or requirements you’d like to discuss, we’d love to hear them. We’re always here to help 🚀 Show more

A great app that tracks everything for our customers so they know exactly where their packages are at all times. Great experience getting this set up. Super easy. Highly recommend.

Developer repliedThank you so much for your amazing review! 💙 We're delighted to hear that Synctrack AI Order Tracking app has made it easy for your customers to stay updated on their orders every step of the way. Giving shoppers clear visibility into their deliveries while making setup simple for merchants is exactly what we set out to achieve. 😊 Your recommendation truly means a lot to us. It's wonderful to know you had a smooth setup experience and that the app is delivering the value you expected. Thank you for choosing Synctrack AI Order Tracking app. We're grateful to be part of your business, and we'll continue working hard to provide a reliable tracking experience for both you and your customers. 🚀 Show more

Anna was a dream to have to guide me through setting up this app. I couldn't have doe it without her. She wend above and beyond to make sure that everything was in order for me, and even stuck around a few minutes after her shift was over to ensure I was taken care of before she left. I appreciate her knowledge and willing to go the extra mile rio make sure I was able to use the app as intended. Ty so much Anna Keep up the good work...Rythum H.

Developer repliedRythum, thank you so much for this heartfelt message. 🙏 We’re absolutely thrilled to hear how much Anna’s support meant to you. Going above and beyond and even staying a little past her shift to make sure you were fully taken care of, truly reflects the dedication and care we strive for. Your appreciation of her knowledge and willingness to go the extra mile will mean the world to her. We’ll be sure she sees this, it will definitely make her day. 💛 Thank you again for your kind words and trust. We’re always here whenever you need us! 🚀 Show more

Synctrack AI Order Tracking FAQ

Answered from this app's own listing and its full review record.

Best suited for stores doing 60–5,000 orders/month, stores using Flow, Klaviyo and Twilio, which it integrates with and willing to start free and move to $6/mo.

There is a free plan, paid plans start at $6/month, and run to $99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Synctrack AI Order Tracking's tiers are gated on orders/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard Synctrack AI Order Tracking rates 95 out of 100 — well supported — read from 76 merchant reviews. The developer has published replies to 73 of 76 reviews. The score reflects what the review record shows, nothing more.

93 merchants have reviewed Synctrack AI Order Tracking, averaging 4.9 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.9 / 5 · 93 reviews

Rating, last 12 months

5.00 from 27 reviews

New reviews, last 12 months

27 (was 5)

Developer replies

73 of 76 reviews

Typical reviewer had used it

13 days

Pricing

Free plan available. Free trial available.

On the App Store since

March 2, 2021

Review history held

2021 – 2026

Integrates with
Shopify Flow
Shopify Admin
Checkout
Customer Accounts
Flow
Klaviyo
Twilio
USPS, UPS, DHL, YunExpress,...
Categories
Order trackingShipping
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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