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  1. xpay

  2. Shopify apps

  3. Order tracking

  4. Synctrack AI Order Tracking

Synctrack AI Order Tracking

by Trakow

4.9

(71 reviews)

95/100 · Well supportedBuilt for ShopifyFree plan available. Free trial available.
Best suited for stores doing 60–5,000 orders per month seeking branded order tracking and customer notifications.

Probably not for you if you're processing fewer than 60 orders monthly.

Reduce WISMO tickets with a professional order tracking page and real-time AI fulfillment insights. Synctrack makes order tracking simple! Use the BRANDED TRACKING PAGE and order tracker to track your order and view tracking order updates in one place. Synctrack supports shipment tracking, order lookup, and clear ESTIMATED DELIVERY DATE so shoppers know when to expect delivery. Track order performance with AI FULFILLMENT ANALYTICS. View order track status for every tracker, auto-match couriers, and notify customers with tracking. Reduce WISMO while you grow repeat sales. Tap to track order! Synctrack makes order tracking simple! Use the BRANDED TRACKING PAGE and order tracker to track your order and view tracking order updates in one place. Synctrack supports shipment tracking, order lookup, and clear ESTIMATED DELIVERY DATE so shoppers know when to expect delivery. Track order performance with AI FULFILLMENT ANALYTICS. View order track status for every tracker, auto-match couriers, and notify customers with tracking. Reduce WISMO while you grow repeat sales. Tap to track order! more Branded tracking page for order tracking, tracking order, and order lookup. Real-time tracking so shoppers can track order and track your order easily. Email notifications sent for shipment tracking and tracking order updates. Works with Flow to push tracking updates and trigger tracker automation. AI fulfillment analytics to optimize delays and improve estimated delivery date.

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many orders a month?
120
Free≤ 60
Launch≤ 200
Scale≤ 2,000
Pro≤ 5,000

Launch

$6/month

≈ $0.05 per order

120 of 200 orders/month40% headroom

Free ($0/mo) will not stretch this far — it caps out on orders/month.

Next step up is Scale at $49/mo — $43 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Order tracking
What it moves
Bottom line

fulfilment cost and post-purchase experience

What it costs
From $6/mo

free plan available · 4 tiers · priced by orders/month

How it’s supported
95/100

Well supported · from 71 reviews

What it does

Branded tracking page for order tracking, tracking order, and order lookup.

Real-time tracking so shoppers can track order and track your order easily.

Email notifications sent for shipment tracking and tracking order updates.

Works with Flow to push tracking updates and trigger tracker automation.

AI fulfillment analytics to optimize delays and improve estimated delivery date.

Pricing
Free plan available. Free trial available.
Free

Free

Free
60 orders/month included
2,880+ couriers (DHL, USPS, FedEx, USPS)
Track order on branded tracking page
Email shipment tracking notifications
Order lookup and order tracker
1 default language for tracking page
Live chat support 24/7
Launch

$6/month

Lowest paid plan
200 orders/month included
All Free features included
Product upsell blocks
Tracking order analytics dashboard
Custom shipment tracking status
3 languages for tracking page
Live chat support 24/7
Scale

$49/month

2,000 orders/month included
All Launch features included
Estimated delivery date (EDD)
Blacklisting/Dropshipping mode
Courier mapping
5 languages for tracking page
Live chat support 24/7
1:1 Strategy Consultation Call
Pro

$99/month

5,000 orders/month included
All Scale features included
Advanced analytics dashboard
Unlimited 137 languages tracking page
Live chat support 24/7
1:1 Strategy Consultation Call
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

95

/ 100
Well supported
medium confidence

Scored on 71 merchant reviews we hold for Synctrack AI Order Tracking, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 71 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2021–2026 · 71 reviews read
Reviews per year
202117 reviews
202215 reviews
202310 reviews
20243 reviews
20258 reviews
202618 reviews
What merchants say

4.9

71 reviews
5★94%
4★3%
3★1%
2★1%
1★0%
Developer replies
96%
of reviews get an answer
Reviewed at 12m+
11%
had used it a year when they wrote
From 71 reviews read. Typical reviewer had used the app for 13 days. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 71. Open one to read it in full, with the developer's reply where there is one.

The support team was very responsive and helped resolve my issue quickly. The app is useful overall, but I think the settings/options could be more flexible and more comprehensive to better fit different business needs. Overall, good support and a positive experience.

Developer repliedThank you for your honest and thoughtful feedback 🙌 We’re really glad to hear our support team was responsive and able to resolve your issue quickly. That’s always our priority. We also truly appreciate your suggestion about making the settings and options more flexible and comprehensive. Feedback like this helps us understand how we can improve the app to better fit different business needs. We’ll be sure to share this with our product team. If you ever have specific ideas or requirements you’d like to discuss, we’d love to hear them. We’re always here to help 🚀 Show more

A great app that tracks everything for our customers so they know exactly where their packages are at all times. Great experience getting this set up. Super easy. Highly recommend.

Developer repliedThank you so much for your amazing review! 💙 We're delighted to hear that Synctrack AI Order Tracking app has made it easy for your customers to stay updated on their orders every step of the way. Giving shoppers clear visibility into their deliveries while making setup simple for merchants is exactly what we set out to achieve. 😊 Your recommendation truly means a lot to us. It's wonderful to know you had a smooth setup experience and that the app is delivering the value you expected. Thank you for choosing Synctrack AI Order Tracking app. We're grateful to be part of your business, and we'll continue working hard to provide a reliable tracking experience for both you and your customers. 🚀 Show more

Anna was a dream to have to guide me through setting up this app. I couldn't have doe it without her. She wend above and beyond to make sure that everything was in order for me, and even stuck around a few minutes after her shift was over to ensure I was taken care of before she left. I appreciate her knowledge and willing to go the extra mile rio make sure I was able to use the app as intended. Ty so much Anna Keep up the good work...Rythum H.

Developer repliedRythum, thank you so much for this heartfelt message. 🙏 We’re absolutely thrilled to hear how much Anna’s support meant to you. Going above and beyond and even staying a little past her shift to make sure you were fully taken care of, truly reflects the dedication and care we strive for. Your appreciation of her knowledge and willingness to go the extra mile will mean the world to her. We’ll be sure she sees this, it will definitely make her day. 💛 Thank you again for your kind words and trust. We’re always here whenever you need us! 🚀 Show more

Very good customer support and it is very easy to work with and use.

Developer repliedThank you for your kind feedback 😊 We are glad to hear that Synctrack AI Order Tracking is easy to use and that you had a very good support experience 💙✨ If you ever need anything else, we are always here to help 🤝🚀 Show more

Great customer support

Developer repliedThank you so much for your kind feedback on Synctrack AI Order Tracking app 😊 We're delighted to hear you had a great experience with our customer support team. Providing fast, helpful, and reliable assistance is something we truly care about, and your support means a lot to us. Thank you for choosing Synctrack 🚀💙 Show more

Very great customer service

Developer repliedThank you so much for the kind words 🙌 We’re really glad you had a great experience with our customer service. That means a lot to our team. If you ever need anything else, we’re always here to help 🚀 Show more

The customer service representative was very helpful and kind.

Developer repliedThank you so much for your kind feedback on Synctrack AI Order Tracking app 😊 We're delighted to hear our customer service representative could provide helpful and kind support for you. Creating a smooth and positive experience for our merchants is always our goal, so your words truly mean a lot to our team 💙🚀 Show more

Great service

Developer repliedThank you so much for your kind feedback on Synctrack AI Order Tracking app 😊 We're delighted to hear you had a great service experience with our team. Your support means a lot to us and motivates us to keep providing reliable solutions and helpful assistance for merchants every day 🚀💙 Show more

Synctrack AI Order Tracking FAQ

Answered from this app's own listing and its full review record.

Best suited for stores doing 60–5,000 orders per month seeking branded order tracking and customer notifications. Probably not for you if you're processing fewer than 60 orders monthly.

There is a free plan, paid plans start at $6/month, and run to $99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Synctrack AI Order Tracking's tiers are gated on orders/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard Synctrack AI Order Tracking rates 95 out of 100 — well supported — read from 71 merchant reviews. The developer has published replies to 68 of 71 reviews. The score reflects what the review record shows, nothing more.

71 merchants have reviewed Synctrack AI Order Tracking, averaging 4.9 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.9 / 5 · 71 reviews


Rating, last 12 months

4.91 from 23 reviews


New reviews, last 12 months

23


Developer replies

68 of 71 reviews


Typical reviewer had used it

13 days


Pricing

Free plan available. Free trial available.


On the App Store since

March 2, 2021


Review history held

2021 – 2026

Integrates with
Shopify Flow
Shopify Admin
Avada
Pagefly
Twilio
USPS, UPS, DHL, YunExpress,...
Zapier

Categories
Order trackingShipping
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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