Order Lookup | venntov
by venntov
4.0
(28 reviews)
Best suited for merchants shipping orders internationally via China Post, China EMS, or ePacket who want customers to track shipments.
Reduce WISMO support requests by giving customers real-time order tracking information Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business. Perfect for any type of business, and especially popular with dropshipping businesses, our app syncs orders and updates shipping info from global carriers. Save time, save money, and make your customers happy. Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business. Perfect for any type of business, and especially popular with dropshipping businesses, our app syncs orders and updates shipping info from global carriers. Save time, save money, and make your customers happy. more Order lookup with branded tracking page Order tracking across over 100 shipping carriers Auto sync orders and update shipping from global carrier No more WISMO tickets Great for dropshipping
Copy from the Shopify App Store listing, unedited.Order tracking
Bottom line
fulfilment cost and post-purchase experience
From $10/mo
1 tier
27/100
Limited evidence · from 30 reviews
What it does
Order lookup with branded tracking page
Order tracking across over 100 shipping carriers
Auto sync orders and update shipping from global carrier
No more WISMO tickets
Great for dropshipping
One plan, no tiers to choose between
This developer publishes a single plan ($10/month), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “$10/month. Free trial available.”.
Pricing
$10/month
27
/ 100Limited evidence
Scored on 30 merchant reviews we hold for Order Lookup | venntov, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2013–2020 · 30 reviews read| 2013 | 4 reviews |
|---|---|
| 2014 | 9 reviews |
| 2015 | 3 reviews |
| 2016 | 2 reviews |
| 2017 | 5 reviews |
| 2018 | 4 reviews |
| 2019 | 1 reviews |
| 2020 | 2 reviews |
What merchants say
4.0
7%
of reviews get an answer30%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 28. Open one to read it in full, with the developer's reply where there is one.
Works as advertised. Out of 800 orders we had over a certain time window, there were 300 inquiries made to Order Lookup app - thus saving us hundreds of emails to our support line. Would be good if they could share their stats with some automated reporting - we didn't know how valuable it was until they asked how we liked the app ;) Stop thinking, just add it to your store now! Mitch Ss Brewtech www.ssbrewtech.com
I didn't get my 7days free. I deleted and reinstalled because I had tech issue in a few hours and they started charging me. $ one the same day without giving me my 7 days. You guys better contact me curvysense@gmail.com or give me 7 days back, because this is considered fraud.
We could never get it to work in our Shopify store. It is easy to set up, in fact, super easy. However, it would show initially on the page but not on subsequent viewings by the customer? We tried to work with Support but they are beyond horrible. They will auto-respond quickly but then NOTHING. We gave them a week to work things out. They never did, all we heard was they were working on it. As a Shopify plug-in, what is there to work on? It should work right?! I strongly suggest you not waste time with this app. I hope this helps others.
Why Charging per Order ??? too much expensive !!
Scum bags- just started charging me whatever they wanted. I agreed to $10 a month. WTF
These guys promised to make a small front end development change for us, but all of a sudden stopped responding.
This app is super cool, it works great on my store and their Customer Support was available to me to answer all my questions. Highly recommendable! Keep Up the good work!
Great App - Provides excellent shipping feedback to our customers
Order Lookup | venntov FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants shipping orders internationally via China Post, China EMS, or ePacket who want customers to track shipments.
Paid plans start at $10/month across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.
On our scorecard Order Lookup | venntov rates 27 out of 100 — limited evidence — read from 30 merchant reviews. The developer has published replies to 2 of 30 reviews. The score reflects what the review record shows, nothing more.
28 merchants have reviewed Order Lookup | venntov, averaging 4.0 out of 5. We hold the review history from 2013 to 2020, which is what the year-by-year chart on this page is built from.
At a glance
4.0 / 5 · 28 reviews
0
2 of 30 reviews
2 months
$10/month. Free trial available.
October 11, 2012
2013 – 2020
Categories
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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