The app has been solid so far, quick responses, fairly intuitive to configure. Most important is the vendor support. These guys are "5 star" quality on that front. Great price points to help emerging startup businesses. Excellent option if you're looking for a solid AI chatbot to manage your customer engagements through the site 7x24.

This app does exactly what it is is supposed to. The support team is incredible and they were able to do some custom changes as per the requirements at no extra cost. They have 24/7 support and Kritika and Rupa (there customer support agents) are amazing and are available most of the time during the day. For any technical or development issues with the app, it's easy to contact them through WhatsApp group and the development issue is fixed promptly. I had an issue with my website where some other plugin was interfering with the JS and the chatbot was not displayed on frontend on desktop but it was shown on mobile, they noticed it and proactively sent the ticket to there dev team to look into it and communicated with me for each step to update me for what's going on. I would definitely recommend the app for whoever looking for a chatbot to minimize workflow or looking for some custom changes in a cost effective way.

Great product! Relish platform is easy to use and very user friendly. Their support team and account managers have been extremely helpful in getting our company up and running quickly and efficiently. Kritika and Rupa were very professional, helpful, and communicated all our options well. From all the companies we researched, so far Relish has proven to be a great option.

With the evolution of AI, it's imperative that E-commerce stores adapt and use it in tandem with their existing support channels to optimize the customer support experience. After looking for several chat AI partners, we settled on Relish because of their capability, responsiveness, and cost. Being a Relish client now for almost a year, I am happy with their services and the AI touch they add to our website. We are able to deflect many common questions through our chat in a seamless conversation flow. The support staff is incredibly responsive, helpful and proactive. Anytime that we need an adjustment made, they action it very quickly. If they do not support the capability, they find a way to implement it. I highly recommend giving them a try. Thank you Relish team!

Relish AI is great! It has an option where we can input different variation of questions and it's easy to use. Kritika, the person who's assisting us is very nice and she's reaching out to us from time to time to check if we need help or if we have any questions about the system.

I will say that using AI for customer service was something our company was concerned about trying. We tried a few other services and were not happy. Relish has been a great experience. They help set you up for success and will actually follow up if you have questions or concerns. Their staff has helped us optimize our account on a monthly basis which is invaluable. Our contact, Kritika, really cares and has exceeded our expectations. With service like this, why would we go anywhere else. You won't be disappointed with Relish AI.

I recently had the pleasure of using the Relish AI Shopify app and I must say, it's an absolute game changer! The ability to automate sales and customer support with an AI chatbot has truly made a difference in my business. I've seen a significant increase in sales and customer satisfaction since implementing Relish AI. One thing that really stood out to me was the level of customization that Relish AI offers. The responses are customizable based on the type of page, which really helps to ensure that customers are receiving the most relevant and helpful information possible. But what really made my experience with Relish AI stand out was the amazing customer support team. Kritika and Rupa were absolutely fantastic! They went above and beyond to help me with any questions or concerns I had, and their expertise and professionalism were truly impressive. Overall, I can't recommend Relish AI enough. It's a must-have app for any Shopify store owner who wants to streamline their sales and customer support processes while providing an exceptional customer experience. Thank you, Kritika and Rupa

Very impressed right out of the gate. Needed to "beef" up our Chat capabilities and was impressed with the AI integration with Relish. Customer support was quick and responsive, even including major stakeholders from the company on day 1.