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Shopify apps
Order tracking
Shopify Counter
Shopify Counter
by Shopify
2.1
(40 reviews)
Best suited for merchants who want to track orders and improve the post-purchase experience.
Celebrate your achievements like never before Install the app, connect your store to Shopify Counter, and highlight your sales and orders like never before. Bring some of your important numbers front and center with the app made for your business needs. Install the app, connect your store to Shopify Counter, and highlight your sales and orders like never before. Bring some of your important numbers front and center with the app made for your business needs. more Connect your sales and orders to Shopify Counter. Turn Counter into a co-star for the biggest events of the year. On Counter, your numbers live front and center everyday. Oct 2025: We made updates ensuring your counter shows accurate, real-time data.
Copy from the Shopify App Store listing, unedited.Order tracking
Bottom line
fulfilment cost and post-purchase experience
Free
37/100
Limited evidence · from 40 reviews
What it does
Connect your sales and orders to Shopify Counter.
Turn Counter into a co-star for the biggest events of the year.
On Counter, your numbers live front and center everyday.
Oct 2025: We made updates ensuring your counter shows accurate, real-time data.
There is no plan to choose
The listing shows this as free, with no paid tiers published — so there is no volume question to answer and nothing to size yourself against. Check the listing for in-app charges before you rely on that.
37
/ 100Limited evidence
Scored on 40 merchant reviews we hold for Shopify Counter, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate above this app's own average
Reviews in the last 12 months average 2.36, 0.38 stars above the lifetime average of 1.98.Review history
2025–2026 · 40 reviews read| 2025 | 29 reviews |
|---|---|
| 2026 | 11 reviews |
What merchants say
2.1
23%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 40. Open one to read it in full, with the developer's reply where there is one.
The app is good for using the counter, but it feels like it's lacking behind the current Shopify level of sales granularity. We use net sales targets internally like a lot of business and it's a bit frustrating that we can't set the counter to show net sales. The data is available from Shopify, so I feel this should be pretty standard. If you could add this, it would make the counter / app much more functional.
Counter keeps resetting to 1 after I've entered our actual order total during set-up. I don't recommend buying one of these counters, they're utter rubbish.
This app does not work. I don't really understand why and I've spent so much time troubleshooting it. Life must go on!
Should have paid attention to the negative reviews. Received 1/13. Today is 2/22. I've had nothing but problems with this thing. On too many times to count, it randomly shuffles numbers. It will go back to the original number but on several occasions it doesn't. All the numbers will shuffle, each column by itself, twice. Then it will land on all lines as the first number. If you unplug and turn it back on 10 minutes later. Nothing. If you do that an an hour later. Nothing. You have to unplug the thing and leave it off, unplugged for a few days, and only then does it reset. Shameful there are no refunds on this thing. Waste of money.
We were asked by shopify to upgrade to this app: "We notified you via email to install the new Shopify Counter App to improve functionality and create a more seamless experience. As a result, the original app will now officially sunset on March 1, 2026 and will no longer work after that date." Unfortunate the new app is as bad or even worse than the previous app. It's impossible to show the number we want. We are on Shopify+ and would like to show consolidated turnover of our 2 stores. Would love to connect the app to a custom shopify report, next select the number we want to send to smiirl
Please bring back custom date ranges! My viewers are always asking how many orders I got during a big product launch. I used to be able to select a custom range, and the feature was removed. Also, your "Get Support" button doesn't work, so I have to communicate this via review.
Why does it take orders away from my counter at random and also when I refund an item in an order it discounts the order I'm not refunding the whole order just 1 item. doesn't make sense. I hate it.
Fonctionne que la moitié du temps les données sont erronées. vraiment déçue car j'ai le display qui ne va plus servir...... quel gaspillage d'argent et de temps
Shopify Counter FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants who want to track orders and improve the post-purchase experience.
The Shopify App Store lists this app as “Free”. It does not publish plain monthly prices we can compute against.
On our scorecard Shopify Counter rates 37 out of 100 — limited evidence — read from 40 merchant reviews. The developer has published replies to 9 of 40 reviews. The score reflects what the review record shows, nothing more.
40 merchants have reviewed Shopify Counter, averaging 2.1 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
2.1 / 5 · 40 reviews
2.36 from 14 reviews
14 (was 26)
9 of 40 reviews
19 days
Free
November 8, 2024
2025 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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