Shoply AI Search & AI Chatbot
by Shoply AI
4.9
(21 reviews)
Best suited for stores with 50 to 50,000 products looking to add AI-powered search and chat to their storefront.
Probably not for you if your catalog has fewer than 50 products.
The Product Expert for Your Store: Boost sales with highly relevant product search & recommendations Shoply is your store’s product expert and customer support powered by AI. It learns autonomously from your catalog, pages, and blogs to deliver highly relevant, accurate shopping advice. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides recommendations they’ll love. It also handles service inquiries like promotions, sizing, orders, and returns - and seamlessly escalates to live chat with human agents for more complex needs. Shoply is your store’s product expert and customer support powered by AI. It learns autonomously from your catalog, pages, and blogs to deliver highly relevant, accurate shopping advice. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides recommendations they’ll love. It also handles service inquiries like promotions, sizing, orders, and returns - and seamlessly escalates to live chat with human agents for more complex needs. more Product Expert: Boosts sales with highly relevant search and recommendations. Fully Customizable: Teach AI with your expertise and tailor its personality. Self Starter: Zero setup, Shoply learns your website and products on its own. Multilingual: Engages with customers in their own native languages. Scalable: Designed for large catalogs (1M+ products and beyond)
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many products?
Smart Start
$49.99/month
≈ $0.08 per product
Forever Free ($0/mo) will not stretch this far — it caps out on products.
Next step up is Pro Perform at $149.99/mo — $100 more a month.
Chat
Top line
conversion rate
From $49.99/mo
free plan available · 4 tiers · priced by products
90/100
Well supported · from 21 reviews
What it does
Product Expert: Boosts sales with highly relevant search and recommendations.
Fully Customizable: Teach AI with your expertise and tailor its personality.
Self Starter: Zero setup, Shoply learns your website and products on its own.
Multilingual: Engages with customers in their own native languages.
Scalable: Designed for large catalogs (1M+ products and beyond)
Pricing
Free
$49.99/month
$149.99/month
$449.99/month
90
/ 100Well supported
Scored on 21 merchant reviews we hold for Shoply AI Search & AI Chatbot, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2025–2026 · 21 reviews read| 2025 | 14 reviews |
|---|---|
| 2026 | 7 reviews |
What merchants say
4.9
67%
of reviews get an answer5%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 21. Open one to read it in full, with the developer's reply where there is one.
Very helpful app. It has made a real difference in improving our store’s conversion rate and creating a smoother shopping experience for customers. The app is easy to use, works well, and helps make customer service much easier and more efficient than before. The support team is also excellent. They are helpful, responsive, and always willing to assist whenever we have questions or need support. Overall, this is a great app for any store that wants to improve conversions and provide better customer service.
GREAT PRODUCT, BUT NOT ENOUGH MEMORY TO TRAIN THE AI, ONLY LIMITED TO 2000 WORDS...ITS SHOUL EXPAND....BUT GOOD WORK...
We are so beyond pleased and the above and beyond is when Rui made many of our text links clickable, this made all the difference in the world. The customer service and response is the best and we are so glad to have this functionality in our shop!
It’s simply spectacular. Shoply, the Shopify AI agent, works like magic. It quickly learned our language, brand voice, and company culture. In fact, we have even encouraged our in-store sales team to learn from the way Shoply recommends products, suggests complementary items, and shares helpful ideas with customers. It is incredibly intuitive, practical, and easy to use. Choosing Shoply has been one of the best decisions we have made for our online store.
I switch from another AI app and this is much better! The team design many applications. And the support is the best i have ever seen. They listen and try to help all the time, even you need some tailor-made!
We were extremely skeptical of AI chat solutions in general - we'd tried a few and been burned hard on the immense training needed. Not so with Shoply AI - this app is set up to read our Shopify data seamlessly, and is incredibly easy to update and maintain. We're super pleased with the results so far, and are excited to see how else we can leverage this brilliantly-designed tool!
This AI bot is truly impressive and works even better than I expected. What really stands out is the developer’s dedication — always quick to respond, very supportive, and open to feedback. Even small bugs or improvement suggestions get handled right away, which makes the whole experience feel professional and trustworthy. Highly recommended for anyone looking for a reliable AI tool!
I have loved seeing this AI help our customers find products, understand more about a product and it helps us gather more info from a customer to allow us to quote them more easily for a custom item. Adding info to the knowledge base is great - I have told our AI to always ask a clients name and email - before providing an answer - This way we can always follow up with a client if we need to provide more information. I love where AI is taking Ecommerce - and this app is a no brainer for a quick win!
Shoply AI Search & AI Chatbot FAQ
Answered from this app's own listing and its full review record.
Best suited for stores with 50 to 50,000 products looking to add AI-powered search and chat to their storefront. Probably not for you if your catalog has fewer than 50 products.
There is a free plan, paid plans start at $49.99/month, and run to $449.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Shoply AI Search & AI Chatbot's tiers are gated on products, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard Shoply AI Search & AI Chatbot rates 90 out of 100 — well supported — read from 21 merchant reviews. The developer has published replies to 14 of 21 reviews. The score reflects what the review record shows, nothing more.
21 merchants have reviewed Shoply AI Search & AI Chatbot, averaging 4.9 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 21 reviews
4.90 from 10 reviews
10 (was 11)
14 of 21 reviews
29 days
Free plan available. Free trial available.
September 4, 2024
2025 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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