Tracktor Order Tracking
by ShopPad Inc.
4.6
(129 reviews)
Best suited for stores fulfilling 10 to 2,000 orders a month that want to reduce support load with branded order tracking.
Probably not for you if you're fulfilling fewer than 10 orders monthly.
Keep customers on your site with branded order status and tracking Give customers real-time order tracking on a fully branded page, so they stay on your site instead of being sent to carrier pages. Track orders across 1,700+ carriers with real-time updates, create custom order statuses, reduce “Where is my order?” (WISMO) requests, and send automated email and SMS notifications. Customize your tracking experience to match your brand and improve post-purchase engagement. Give customers real-time order tracking on a fully branded page, so they stay on your site instead of being sent to carrier pages. Track orders across 1,700+ carriers with real-time updates, create custom order statuses, reduce “Where is my order?” (WISMO) requests, and send automated email and SMS notifications. Customize your tracking experience to match your brand and improve post-purchase engagement. more Keep customers on your site instead of sending them to carrier pages Control how tracking details and locations appear to customers Reduce "Where is my order?" (WISMO) support requests Create custom order statuses before shipment to keep customers updated Merchants love the fast, reliable support from our US-based team
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many orders a month?
Lite
$4.99/month
≈ $0.04 per order
Affiliate ($0/mo) will not stretch this far — it caps out on orders/month.
Next step up is Starter at $8.99/mo — $4 more a month.
Order tracking
Bottom line
fulfilment cost and post-purchase experience
From $4.99/mo
free plan available · 4 tiers · priced by orders/month
60/100
Solid · from 129 reviews
What it does
Keep customers on your site instead of sending them to carrier pages
Control how tracking details and locations appear to customers
Reduce "Where is my order?" (WISMO) support requests
Create custom order statuses before shipment to keep customers updated
Merchants love the fast, reliable support from our US-based team
Pricing
Free
$4.99/month
$8.99/month
$49.99/month
60
/ 100Solid
Scored on 129 merchant reviews we hold for Tracktor Order Tracking, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.41, 0.22 stars below the lifetime average of 4.63. Worth reading the newest reviews before installing.Review history
2015–2026 · 129 reviews read| 2015 | 6 reviews |
|---|---|
| 2016 | 6 reviews |
| 2017 | 12 reviews |
| 2018 | 14 reviews |
| 2019 | 15 reviews |
| 2020 | 31 reviews |
| 2021 | 8 reviews |
| 2022 | 5 reviews |
| 2023 | 6 reviews |
| 2024 | 5 reviews |
| 2025 | 14 reviews |
| 2026 | 7 reviews |
What merchants say
4.6
6%
of reviews get an answer14%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 129. Open one to read it in full, with the developer's reply where there is one.
i love it
GREAT
We had constant order issues with orders not tracking properly. It was also extremely slow, overall we had to move over to another platform because the experience for our customers wasn't great.
Does exactly what I need and more. Pricing is reasonable compared to a few others I checked - Simple easy to use order status page that customers can self serve and view their shipment details. I was also able to integrate the order status link in the fulfilment email which goes to customers. - Fulfillments and status page lets us quickly glance through and see if any orders haven't been delivered. A good way to check for follow ups and escalations with the delivery partner - Mission control also gives a nice view of average delivery speed and where there have been exceptions
My sales are very slow for the moment at Retail Galore Store Shop, BUT, I can say that the Tracktor app is working beautifully and is my top choice for order tracking. It has a very attractive, beautiful appearance on my site and works really well! Customers are very happy with it as am I.
This app is very useful for my store and saves me lots of time answering WISMO emails. My store sells customized pet id tags and lead time is 1-2 weeks so more often than not customers may want to know how long it is before the order is ready to ship. It allows me to create a number of statuses between 'order received' and 'order ready' so customers can keep track on the progress. Their customer support team were also very quick to respond to my request for help with configuring the app.
Excellent app. It provides the necessary delivery information to satisfy buyers, and the features are amazing and graphic.
The usability of this app is amazing! So far we have had very minimal issues, and the issues I have had, the staff have been SUPER helpful! 100% recommend to use Tracktor!!
Tracktor Order Tracking FAQ
Answered from this app's own listing and its full review record.
Best suited for stores fulfilling 10 to 2,000 orders a month that want to reduce support load with branded order tracking. Probably not for you if you're fulfilling fewer than 10 orders monthly.
There is a free plan, paid plans start at $4.99/month, and run to $49.99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Tracktor Order Tracking's tiers are gated on orders/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard Tracktor Order Tracking rates 60 out of 100 — solid — read from 129 merchant reviews. The developer has published replies to 8 of 129 reviews. The score reflects what the review record shows, nothing more.
129 merchants have reviewed Tracktor Order Tracking, averaging 4.6 out of 5. We hold the review history from 2015 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.6 / 5 · 129 reviews
4.41 from 17 reviews
17 (was 6)
8 of 129 reviews
2 months
Free plan available. Free trial available.
June 15, 2015
2015 – 2026
Categories
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