The proactive sales feature is incredibly powerful, and this app's AI capabilities are the most powerful I've experienced among most Shopify online customer service plugins! It can resolve most customer inquiries. It doesn't have bloated, complex settings and features, and it won't affect your internet speed. I once used a chat plugin with the highest download count, and it was so laggy every day that it made me question my existence. Replying to over twenty customer service replies was a huge waste of time, and I kept getting errors when typing in the code.

I took a risk and paid a lump sum for the lifetime option. It has more than paid for itself. 90% of our inquiries are things vanchat can handle. It has cut down the amount of emails a ton as well as increased our conversions. I am very happy.

Nous avons eu une incompréhension avec le service VanChat mais une intervention rapide de leur part a permis de résoudre notre problème. Le Bot nous a permis de réaliser des ventes

Only used it for about a week so far but liking it so far. Not so much about making sales but just answering basic questions.

helpful chat app. easy to setup

Hey, could you confirm whether VanChat is EU‑US Data Privacy Framework (DPF) certified – and if not, whether/when it's planned? Alternatively, do you offer EU data hosting / EU data residency (so no data leaves the EU)? We need one of these so European merchants can use the chat in a GDPR‑compliant way. Thanks!

une fois mis en place, il travaille tout seul

Still in the set-up stage. Seems good so far.