Octocom AI Chatbot & Live Chat
by Octocom LTD
4.9
(10 reviews)
Best suited for stores using Gorgias, Klaviyo and Reamaze, which it integrates with and with a budget from $200/mo.
Improve customer experience and support with AI to boost sales, build loyalty, and reduce costs. Is your support team overwhelmed by repetitive inquiries? Octocom’s 24/7 conversational AI handles both pre-sale and post-sale questions, from product recommendations and delivery queries to order changes and returns. By reducing ticket volume and response times, and integrating with Gorgias, Zendesk, and other help desks, Octocom frees up your team to focus on critical tasks, while increasing customer conversions and loyalty. Is your support team overwhelmed by repetitive inquiries? Octocom’s 24/7 conversational AI handles both pre-sale and post-sale questions, from product recommendations and delivery queries to order changes and returns. By reducing ticket volume and response times, and integrating with Gorgias, Zendesk, and other help desks, Octocom frees up your team to focus on critical tasks, while increasing customer conversions and loyalty. more AI Post sale support: order management, order tracking, product usage Personalized product recommendations for potential customers 24/7 Answers to questions about product features, availability, specifications AI constantly reads and scans your catalog and website so it's always up-to-date Omnichannel connectivity: Email, Instagram, Whatsapp, Messenger, Telegram
Copy from the Shopify App Store listing, unedited.Chat
Bottom line
operating cost and staff time
From $200/mo
1 tier
50/100
Mixed signals · from 9 reviews
What it does
AI Post sale support: order management, order tracking, product usage
Personalized product recommendations for potential customers
24/7 Answers to questions about product features, availability, specifications
AI constantly reads and scans your catalog and website so it's always up-to-date
Omnichannel connectivity: Email, Instagram, Whatsapp, Messenger, Telegram
One plan, no tiers to choose between
This developer publishes a single plan ($200/month), so plan choice does not arise — the only decision is whether to install it. The listing summarises it as “$200/month. Free trial available.”.
Pricing
$200/month
50
/ 100Mixed signals
Scored on 9 merchant reviews we hold for Octocom AI Chatbot & Live Chat, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2025–2026 · 9 reviews read| 2025 | 6 reviews |
|---|---|
| 2026 | 3 reviews |
What merchants say
4.9
0%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 10. Open one to read it in full, with the developer's reply where there is one.
We're so glad we found Octocom! Their chatbot is smart, effective, and beautifully customisable, it fits seamlessly into our brand and handles customer queries with ease. The impact on our support team has been huge; we're spending far less time on repetitive queries and more time on what matters. And if you ever need help, the Octocom team are fantastic, always supportive and going above and beyond. A truly great product all round.
I am really happy so far with how the Octocom chat bot has been performing. I can see all the interactions and how useful it is for customers who have placed orders and potential customers. The Octocom team is highly responsive and on top off things. I highly recommend their technology - it's very impressive!
We’ve really enjoyed partnering with Octocom! The platform makes managing customer conversations so much easier, and the team behind it has been incredibly helpful and supportive. It’s refreshing to work with a company that truly cares about both its technology and its clients.
I want to thank Laurynas and Lukas from the Octocom team. They have been nothing short of excellent! The software is great, packed with features and customisation options, and their support has been outstanding from the very beginning. They even created a dedicated Slack channel for us to communicate directly, which made onboarding and ongoing support super smooth. Their responsiveness and willingness to adapt to our needs have made a real difference. Highly recommend Octocom to anyone looking for a flexible and well-supported solution!
easy to use and great response from the team.
We've been really happy with Octocom's support! Their team helped us fine-tune the AI and made sure everything was set up correctly. We connected the AI agent to our email and social media, and it's been working great so far.
Great company - Their AI-driven technology is powerful, intuitive, and genuinely makes a difference
Best AI bot chat on the market. The team is truly knowledgeable and able to answer any questions. Highly recommended.
Octocom AI Chatbot & Live Chat FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Gorgias, Klaviyo and Reamaze, which it integrates with and with a budget from $200/mo.
Paid plans start at $200/month across 1 published tier. Prices are as listed on the Shopify App Store and can change — confirm before installing.
On our scorecard Octocom AI Chatbot & Live Chat rates 50 out of 100 — mixed signals — read from 9 merchant reviews. The developer has published replies to 0 of 9 reviews. The score reflects what the review record shows, nothing more.
10 merchants have reviewed Octocom AI Chatbot & Live Chat, averaging 4.9 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 10 reviews
4 (was 5)
0 of 9 reviews
2 months
$200/month. Free trial available.
August 22, 2024
2025 – 2026
Will AI shoppers find this store?
Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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