Help Desk — agent-ready pricing benchmark
Public benchmark of help desk SaaS on how well their pricing pages support AI agent purchase. Each company scored on seven dimensions out of 100.
Front
80
/ 100Gorgias
77
/ 100Freshdesk
76
/ 100Zoho Desk
76
/ 100Reamaze
76
/ 100Richpanel
76
/ 100Salesforce Service Cloud
75
/ 100Trengo
75
/ 100Mojo Helpdesk
75
/ 100Supportbench
75
/ 100osTicket
74
/ 100Help Scout
74
/ 100HappyFox
74
/ 100Jitbit Helpdesk
74
/ 100HubSpot Service Hub
73
/ 100HelpDesk
73
/ 100Desk360
73
/ 100eDesk
73
/ 100Faveo HELPDESK
72
/ 100Zendesk Support Suite
72
/ 100Siit
71
/ 100BoldDesk
71
/ 100LiveAgent
70
/ 100Vision Helpdesk
70
/ 100Helpy
70
/ 100Teamwork Desk
70
/ 100Issuetrak
70
/ 100Revelation helpdesk
70
/ 100SherpaDesk
69
/ 100due.work
69
/ 100UseResponse
68
/ 100Deskero
68
/ 100Pylon
68
/ 100Deskpro
67
/ 100SupportBee
67
/ 100Dixa
67
/ 100HelpSpace
67
/ 100Quivr
67
/ 100Enchant
66
/ 100Keeping
66
/ 100Paillor
66
/ 100ClearFeed
65
/ 100Sugester
65
/ 100Desk365
65
/ 100Helprace
65
/ 100Wowdesk
65
/ 100NABD System
65
/ 100UserEcho
65
/ 100ProProfs Help Desk
65
/ 100AzureDesk
65
/ 100ReadyDesk
64
/ 100EvantoDesk
64
/ 100Help Sumo
63
/ 100Pulsedesk
63
/ 100Spiraldesk
63
/ 100Helpspot
63
/ 100Plumsail HelpDesk
63
/ 100Snappy
63
/ 100Microsoft Dynamics 365 Customer Service
62
/ 100SeamlessDesk
62
/ 100DevRev
62
/ 100UVdesk
62
/ 100SympoQ
62
/ 100ThriveDesk
61
/ 100Support.cc by 500apps
61
/ 100Little SaaS Communication
61
/ 100Rhino Support
61
/ 100Fernand
61
/ 100eStreamDesk
61
/ 100Tender Support
60
/ 100OfficeAmp
59
/ 100Ticksy
59
/ 100Slaask
58
/ 100Thena
57
/ 100Desky
57
/ 100Trakdesk
57
/ 100SmarterTrack
57
/ 100DeskXpand
57
/ 100LabiDesk
57
/ 100Inline Help
57
/ 100Wavity Help and Service Desk
56
/ 100HelpNinja
56
/ 100lemtalk
56
/ 100TeamSupport
55
/ 100ngDesk
55
/ 100Halp
55
/ 100Help.center
55
/ 100Kustomer
54
/ 100Emetti
54
/ 100Euphoric.ai
53
/ 100SAAS First
53
/ 100HelpKit
52
/ 100SAHO Complaint Desk
52
/ 100EasyDesk
52
/ 100SysAid
50
/ 100Wrrk
50
/ 100Support Hub
50
/ 100Max HelpDesk
49
/ 100Selvo
49
/ 100Kayako
47
/ 100Tactful AI
47
/ 100Cayzu Help Desk
46
/ 100Milldesk
46
/ 100Workhub Tasks
45
/ 100UseDesk
44
/ 100SAP Service Cloud
43
/ 100ManageEngine SupportCenter Plus
43
/ 100HelpdeskEddy
42
/ 100HESK
41
/ 100SeQure Internal Employee Helpdesk Software
41
/ 100Raiseaticket
40
/ 100Desku
39
/ 100Movidesk
39
/ 100Grasp
39
/ 100Simplydesk
38
/ 100Kiodesk
37
/ 100Sirportly
37
/ 100EngageBay Helpdesk System
37
/ 100Chat2Desk
37
/ 100Spiceworks Help Desk
35
/ 100CustomerWise
35
/ 100HelpRealm
35
/ 100Gladly
33
/ 100CRMdesk
33
/ 100SupportYourApp
33
/ 100Sitehelpdesk
33
/ 100DiamanteDesk
33
/ 100CommBox
30
/ 100Capacity
29
/ 100Agiloft
28
/ 100Help Desk Premier
27
/ 100devContact
27
/ 100Ameyo Fusion CX
26
/ 100FCI CCM
25
/ 100OTRS
25
/ 100N-able MSP Manager
24
/ 100Adereso Helpdesk
24
/ 100Converso
22
/ 100Ariglad
22
/ 100ServiceNow Customer Service Management
20
/ 100Forethought AI
19
/ 100Moveworks
15
/ 100Sugar Serve
15
/ 100| # | Company | Score | Badge | Diagnostic | |
|---|---|---|---|---|---|
| 1 | Frontfrontapp.com | 80 / 100 | Agent-Ready Verified | Easy and fast help desk software | |
| 2 | Gorgiasgorgias.com | 77 / 100 | Agent-Ready Verified | An eCommerce helpdesk management service that facilitates the best customer experience | |
| 3 | Freshdeskfreshworks.com | 76 / 100 | Agent-Ready Verified | Redefining Your Customer Support | |
| 4 | Zoho Deskzoho.com | 76 / 100 | Agent-Ready Verified | Industry’S First Context-Aware Help Desk Application | |
| 5 | Reamazereamaze.com | 76 / 100 | Agent-Ready Verified | Connect and help your customer in real-time | |
| 6 | Richpanelrichpanel.com | 76 / 100 | Agent-Ready Verified | All-in-one solution to optimize Sales | |
| 7 | Salesforce Service Cloudsalesforce.com | 75 / 100 | Agent-Ready Verified | Making customer experience smoother | |
| 8 | Trengotrengo.com | 75 / 100 | Agent-Ready Verified | Integrated inbox and robust chat support platform | |
| 9 | Mojo Helpdeskmojohelpdesk.com | 75 / 100 | Agent-Ready Verified | Business request tracking made easy | |
| 10 | Supportbenchsupportbench.com | 75 / 100 | Agent-Ready Verified | Customer Support Software that Emphasizes Customer Relationships | |
| 11 | osTicketosticket.com | 74 / 100 | Agent-Ready Verified | Manage tickets with ease | |
| 12 | Help Scouthelpscout.com | 74 / 100 | Agent-Ready Verified | Keep your customers happy with the integrated service tool | |
| 13 | HappyFoxhappyfox.com | 74 / 100 | Agent-Ready Verified | Best help desk ticketing tool for customer support | |
| 14 | Jitbit Helpdeskjitbit.com | 74 / 100 | Agent-Ready Verified | Your go-to customer service software | |
| 15 | HubSpot Service Hubhubspot.com | 73 / 100 | Agent-Ready Verified | Bring Order to Customer Service Chaos | |
| 16 | HelpDeskhelpdesk.com | 73 / 100 | Agent-Ready Verified | Ticketing Software for Intuitive Customer Support | |
| 17 | Desk360desk360.com | 73 / 100 | Agent-Ready Verified | High efficiency, detailed reporting | |
| 18 | eDeskedesk.com | 73 / 100 | Agent-Ready Verified | Revolutionizing Customer Service with AI-Powered Efficiency! | |
| 19 | Faveo HELPDESKfaveohelpdesk.com | 72 / 100 | Agent-Ready Verified | A user-friendly support ticket management system | |
| 20 | Zendesk Support Suitezendesk.com | 72 / 100 | Agent-Ready Verified | Personalized customer support solution | |
| 21 | Siitsiit.io | 71 / 100 | Approaching Agent-Ready | Internal Help Desk Software for Employees | |
| 22 | BoldDeskbolddesk.com | 71 / 100 | Approaching Agent-Ready | Improve customer happiness by streamlining your support operations | |
| 23 | LiveAgentliveagent.com | 70 / 100 | Approaching Agent-Ready | All in one platform for customer query | |
| 24 | Vision Helpdeskvisionhelpdesk.com | 70 / 100 | Approaching Agent-Ready | Fully-featured multi-channel help desk software | |
| 25 | Helpyhelpy.io | 70 / 100 | Approaching Agent-Ready | Customer support software | |
| 26 | Teamwork Deskteamwork.com | 70 / 100 | Approaching Agent-Ready | Help desk tool for effortless customer interaction | |
| 27 | Issuetrakissuetrak.com | 70 / 100 | Approaching Agent-Ready | Many Issues, One Solution | |
| 28 | Revelation helpdeskrevelationhelpdesk.com | 70 / 100 | Approaching Agent-Ready | Your customers deserve the best | |
| 29 | SherpaDesksherpadesk.com | 69 / 100 | Approaching Agent-Ready | Improve your professional services with the help of automation technology | |
| 30 | due.workdue.work | 69 / 100 | Approaching Agent-Ready | A unified portal to deliver the best community-driven customer support | |
| 31 | UseResponseuseresponse.com | 68 / 100 | Approaching Agent-Ready | All in One Customer Support Software | |
| 32 | Deskerodeskero.com | 68 / 100 | Approaching Agent-Ready | A multi-channel support robust help desk software | |
| 33 | Pylonusepylon.com | 68 / 100 | Approaching Agent-Ready | AI-powered support for faster, smarter customer resolutions. | |
| 34 | Deskprodeskpro.com | 67 / 100 | Approaching Agent-Ready | Reliable helpdesk for you with a high level of extensions | |
| 35 | SupportBeesupportbee.com | 67 / 100 | Approaching Agent-Ready | A considerably collaborative help desk software | |
| 36 | Dixadixa.com | 67 / 100 | Approaching Agent-Ready | Next-gen Conversational Customer Service Software | |
| 37 | HelpSpacehelpspace.io | 67 / 100 | Approaching Agent-Ready | Centralize customer support communication | |
| 38 | Quivrquivr.com | 67 / 100 | Approaching Agent-Ready | AI-powered support inside Zendesk | |
| 39 | Enchantenchant.com | 66 / 100 | Approaching Agent-Ready | Better conversations with your customers | |
| 40 | Keepingkeeping.com | 66 / 100 | Approaching Agent-Ready | Gmail Inbox Sharing Made Easy! | |
| 41 | Paillorpaillor.com | 66 / 100 | Approaching Agent-Ready | Streamline operations and enhance performance effortlessly | |
| 42 | ClearFeedclearfeed.ai | 65 / 100 | Approaching Agent-Ready | ClerFeed - A Support Platform Build for Slack | |
| 43 | Sugestersugester.com | 65 / 100 | Approaching Agent-Ready | Be on the same page with your customer | |
| 44 | Desk365desk365.io | 65 / 100 | Approaching Agent-Ready | The perfect helpdesk for your Microsoft 365 | |
| 45 | Helpracehelprace.com | 65 / 100 | Approaching Agent-Ready | A Help Desk Custom-Tailored to You | |
| 46 | Wowdeskwowdesk.com | 65 / 100 | Approaching Agent-Ready | Create a WOW customer experience and empower your customer service team. | |
| 47 | NABD Systemnabdsys.com | 65 / 100 | Approaching Agent-Ready | Revolutionary help desk software | |
| 48 | UserEchouserecho.com | 65 / 100 | Approaching Agent-Ready | Understand what customers want | |
| 49 | ProProfs Help Deskproprofs.com | 65 / 100 | Approaching Agent-Ready | Providing adequate support to individual clients just got easier | |
| 50 | AzureDeskazuredesk.co | 65 / 100 | Approaching Agent-Ready | Delight Customers with Exceptional Service | |
| 51 | ReadyDeskreadydesk.com | 64 / 100 | Partially Agent-Ready | Utilise web-based help-desk software to improve customer service | |
| 52 | EvantoDeskevantodesk.com | 64 / 100 | Partially Agent-Ready | Customer Support with Effortless, Intuitive Help Desk Solutions. | |
| 53 | Help Sumohelpsumo.com | 63 / 100 | Partially Agent-Ready | Provide undivided professional support to individual clients | |
| 54 | Pulsedeskpulsedesk.com | 63 / 100 | Partially Agent-Ready | Dependable Help Desk Software for Exceptional Customer Service | |
| 55 | Spiraldeskspiraldesk.com | 63 / 100 | Partially Agent-Ready | Web-based True Multi-brand Helpdesk | |
| 56 | Helpspothelpspot.com | 63 / 100 | Partially Agent-Ready | Assist more clients with an organised help desk | |
| 57 | Plumsail HelpDeskplumsail.com | 63 / 100 | Partially Agent-Ready | The smart helpdesk for you | |
| 58 | Snappybesnappy.com | 63 / 100 | Partially Agent-Ready | A Customer Support Tool | |
| 59 | Microsoft Dynamics 365 Customer Servicemicrosoft.com | 62 / 100 | Partially Agent-Ready | AI-powered customer service for smarter, faster, and personalized support | |
| 60 | SeamlessDeskseamlessdesk.com | 62 / 100 | Partially Agent-Ready | Cloud-based multi featured help desk software | |
| 61 | DevRevdevrev.ai | 62 / 100 | Partially Agent-Ready | Bringing Dev and Rev together! | |
| 62 | UVdeskuvdesk.com | 62 / 100 | Partially Agent-Ready | Create an efficient and automated helpdesk | |
| 63 | SympoQsympoq.com | 62 / 100 | Partially Agent-Ready | Automated Help Desk | |
| 64 | ThriveDeskthrivedesk.com | 61 / 100 | Partially Agent-Ready | The Best Way to Support Your Customer | |
| 65 | Support.cc by 500appssupport.cc | 61 / 100 | Partially Agent-Ready | A Helpdesk Ticketing System | |
| 66 | Little SaaS Communicationlittlesaas.com | 61 / 100 | Partially Agent-Ready | Customer Helpdesk Platform | |
| 67 | Rhino Supportrhinosupport.com | 61 / 100 | Partially Agent-Ready | Web Based Help Desk Management Software | |
| 68 | Fernandgetfernand.com | 61 / 100 | Partially Agent-Ready | The fastest, calmest customer support | |
| 69 | eStreamDeskestreamdesk.com | 61 / 100 | Partially Agent-Ready | Online Helpdesk Software | |
| 70 | Tender Supporttenderapp.com | 60 / 100 | Partially Agent-Ready | Simpler, Customer Service Software | |
| 71 | OfficeAmpofficeamp.com | 59 / 100 | Partially Agent-Ready | Internal help desk for employees’ request management | |
| 72 | Ticksyticksy.com | 59 / 100 | Partially Agent-Ready | Mind blowing customer service guaranteed | |
| 73 | Slaaskget.slaask.com | 58 / 100 | Partially Agent-Ready | The Customer Service App For All Slack Users | |
| 74 | Thenathena.ai | 57 / 100 | Partially Agent-Ready | Acquire, Service & Grow customers in Slack | |
| 75 | Deskydesky.support | 57 / 100 | Partially Agent-Ready | A Modern Help Desk Tool Built For Startups, Freelancers, And SaaS Organizations | |
| 76 | Trakdesktrakdesk.com | 57 / 100 | Partially Agent-Ready | Redefine the way to provide support to customers | |
| 77 | SmarterTracksmartertools.com | 57 / 100 | Partially Agent-Ready | Transform Customer Support: Boost Productivity | |
| 78 | DeskXpanddeskxpand.com | 57 / 100 | Partially Agent-Ready | Strong Support with Helpdesk | |
| 79 | LabiDesklabidesk.com | 57 / 100 | Partially Agent-Ready | Elevate Your Customer Service With Helpdesk Platform! | |
| 80 | Inline Helpinlinehelp.com | 57 / 100 | Partially Agent-Ready | Answer customer questions before they ask | |
| 81 | Wavity Help and Service Deskwavity.com | 56 / 100 | Partially Agent-Ready | Resolve Tickets Faster | |
| 82 | HelpNinjahelpninja.com | 56 / 100 | Partially Agent-Ready | Streamline customer experience management in the best possible way | |
| 83 | lemtalklemtalk.com | 56 / 100 | Partially Agent-Ready | A Simple Customer Support Tool | |
| 84 | TeamSupportteamsupport.com | 55 / 100 | Partially Agent-Ready | Better Support, Better RoI | |
| 85 | ngDeskngdesk.com | 55 / 100 | Partially Agent-Ready | The all-in-one solution for all your needs | |
| 86 | Halphalp.com | 55 / 100 | Partially Agent-Ready | Modern AI-powered ticketing | |
| 87 | Help.centerhelp.center | 55 / 100 | Partially Agent-Ready | Revolutionize Customer Support with AI-Driven Help Center | |
| 88 | Kustomerkustomer.com | 54 / 100 | Not Agent-Ready Yet | Customer Support That Goes Beyond Ticketing | |
| 89 | Emettiemetti.com | 54 / 100 | Not Agent-Ready Yet | A Newsfeed Solution on Website | |
| 90 | Euphoric.aieuphoric.ai | 53 / 100 | Not Agent-Ready Yet | Revolutionizing Customer Support with AI-Powered Efficiency | |
| 91 | SAAS Firstsaasfirst.com | 53 / 100 | Not Agent-Ready Yet | Revolutionize Customer Support with AI-Driven Excellence! | |
| 92 | HelpKithelpkit.so | 52 / 100 | Not Agent-Ready Yet | No-Code, Lightning-Fast Help Centers | |
| 93 | SAHO Complaint Desksaho.co.in | 52 / 100 | Not Agent-Ready Yet | Manage & Resolve Complaints on Time | |
| 94 | EasyDeskeasydesk.app | 52 / 100 | Not Agent-Ready Yet | Make Customer Support 3X Faster with EasyDesk | |
| 95 | SysAidsysaid.com | 50 / 100 | Not Agent-Ready Yet | Unique ITSM Solution with Multiple Service Desk Features | |
| 96 | Wrrkwrrk.com | 50 / 100 | Not Agent-Ready Yet | Customer Service Teams for Start-Ups | |
| 97 | Support Hubsupport-hub.io | 50 / 100 | Not Agent-Ready Yet | An ideal helpdesk software | |
| 98 | Max HelpDeskdesk.maxhelpchat.com | 49 / 100 | Not Agent-Ready Yet | Provide seamless multi channel support to your consumers | |
| 99 | Selvoselvo.co | 49 / 100 | Not Agent-Ready Yet | Help center software for growing SaaS teams. Professional in five minutes. Starts at $19/mo. | |
| 100 | Kayakokayako.com | 47 / 100 | Not Agent-Ready Yet | Robust help desk tool for quality customer support | |
| 101 | Tactful AItactful.ai | 47 / 100 | Not Agent-Ready Yet | A Customer Experience Platform | |
| 102 | Cayzu Help Deskcayzu.com | 46 / 100 | Not Agent-Ready Yet | Handle your customers effortlessly with Cayzu | |
| 103 | Milldeskmilldesk.com | 46 / 100 | Not Agent-Ready Yet | Enhance your help desk support to the next level | |
| 104 | Workhub Tasksworkhub.ai | 45 / 100 | Not Agent-Ready Yet | Automatic Ticket Generation | |
| 105 | UseDeskusedesk.com | 44 / 100 | Not Agent-Ready Yet | Omnichannel support platform | |
| 106 | SAP Service Cloudsap.com | 43 / 100 | Not Agent-Ready Yet | SAP Service Cloud: Smarter, Faster, Personalized Customer Service | |
| 107 | ManageEngine SupportCenter Plusmanageengine.com | 43 / 100 | Not Agent-Ready Yet | With account management, billing contracts | |
| 108 | HelpdeskEddyen.helpdeskeddy.com | 42 / 100 | Not Agent-Ready Yet | Advanced analytics by any indicators in the system | |
| 109 | HESKhesk.com | 41 / 100 | Not Agent-Ready Yet | Software with integrated knowledgebase | |
| 110 | 41 / 100 | Not Agent-Ready Yet | Internal Help Desk Software for Employees | ||
| 111 | Raiseaticketraiseaticket.com | 40 / 100 | Not Agent-Ready Yet | Simplify Support, Elevate Customer Experience | |
| 112 | Deskudesku.io | 39 / 100 | Not Agent-Ready Yet | Market, Sell & Support | |
| 113 | Movideskmovidesk.com | 39 / 100 | Not Agent-Ready Yet | The smart helpdesk for you | |
| 114 | Graspgetgrasp.com | 39 / 100 | Not Agent-Ready Yet | Elevating Customer Conversations with AI-Powered Insights. | |
| 115 | Simplydesksimplydesk.com | 38 / 100 | Not Agent-Ready Yet | Servicedesk & Asset management | |
| 116 | Kiodeskkiodesk.com | 37 / 100 | Not Agent-Ready Yet | Customer Support for Business | |
| 117 | Sirportlysirportly.com | 37 / 100 | Not Agent-Ready Yet | Powerful help desk software | |
| 118 | EngageBay Helpdesk Systemengagebay.com | 37 / 100 | Not Agent-Ready Yet | A Ticketing System to Collect And Manage Customer Support Requests At One Place | |
| 119 | Chat2Deskchat2desk.com | 37 / 100 | Not Agent-Ready Yet | boosting sales and customer loyalty | |
| 120 | Spiceworks Help Deskspiceworks.com | 35 / 100 | Not Agent-Ready Yet | THE help desk software for IT | |
| 121 | CustomerWisetechexcel.com | 35 / 100 | Not Agent-Ready Yet | Excellent customer service needs to be at the heart of your business | |
| 122 | HelpRealmhelprealm.io | 35 / 100 | Not Agent-Ready Yet | Create support requests with ease | |
| 123 | Gladlygladly.com | 33 / 100 | Not Agent-Ready Yet | "Very personalized service" for you and "magic" for your clients | |
| 124 | CRMdeskcrmdesk.com | 33 / 100 | Not Agent-Ready Yet | Help and support your customers and staff | |
| 125 | SupportYourAppsupportyourapp.com | 33 / 100 | Not Agent-Ready Yet | customer care outsourcing, outsource customer service, outsourced customer support, customer support outsourcing, | |
| 126 | Sitehelpdesksitehelpdesk.com | 33 / 100 | Not Agent-Ready Yet | Service desk solution suitable for any internal department | |
| 127 | DiamanteDeskdiamantedesk.com | 33 / 100 | Not Agent-Ready Yet | customer support software to meet your unique needs | |
| 128 | CommBoxcommbox.io | 30 / 100 | Not Agent-Ready Yet | An intelligent customer communication centre for live and automated interactions | |
| 129 | Capacitycapacity.com | 29 / 100 | Not Agent-Ready Yet | AI-Powered Support Automation Platform | |
| 130 | Agiloftagiloft.com | 28 / 100 | Not Agent-Ready Yet | Lifecycle Management Tool That Can Do Anything For You | |
| 131 | Help Desk Premierhelpdesksoftware.biz | 27 / 100 | Not Agent-Ready Yet | Help Desk Software Simplified | |
| 132 | devContactdevcontact.com | 27 / 100 | Not Agent-Ready Yet | simplest customer support desk | |
| 133 | Ameyo Fusion CXameyo.com | 26 / 100 | Not Agent-Ready Yet | Experience unified help desk monitoring with omnichannel interaction solution | |
| 134 | FCI CCMfci-ccm.com | 25 / 100 | Not Agent-Ready Yet | A Customer Conversations Software | |
| 135 | OTRSotrs.com | 25 / 100 | Not Agent-Ready Yet | Enhance customer satisfaction levels with OTRS | |
| 136 | N-able MSP Managern-able.com | 24 / 100 | Not Agent-Ready Yet | Elevate Service: MSP Manager Simplifies Workflow | |
| 137 | Adereso Helpdeskadere.so | 24 / 100 | Not Agent-Ready Yet | Customer Services Made Simple | |
| 138 | Conversoconverso.io | 22 / 100 | Not Agent-Ready Yet | AI-powered customer support | |
| 139 | Arigladariglad.com | 22 / 100 | Not Agent-Ready Yet | AI tool that auto creates | |
| 140 | ServiceNow Customer Service Managementservicenow.com | 20 / 100 | Not Agent-Ready Yet | Effective Customer Service Management Software | |
| 141 | Forethought AIforethought.ai | 19 / 100 | Not Agent-Ready Yet | Boost customer service with human-centered AI. | |
| 142 | Moveworksmoveworks.com | 15 / 100 | Not Agent-Ready Yet | Give your employees what they need with Moveworks | |
| 143 | Sugar Servesugarcrm.com | 15 / 100 | Not Agent-Ready Yet | Customer Service Solution |